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    Please do not post a support request without first reading and following the advice in https://retropie.org.uk/forum/topic/3/read-this-first

    Installing desktop kills sound

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    nosound
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    • O
      oleksandr
      last edited by oleksandr

      Hello,
      Shortly: If you install desktop on fresh install and updated to latest Retropie, it kills sound.

      Full steps:

      1. Install Retropie (retropie-buster-4.7.1-rpi4_400) on 64 GB SD Card using Raspberry PI Imager v1.5
      2. Launch Raspberry Pi 4 Computer Modell B, 8GB RAM Artikel-Nr.: RPI4B-8GB EAN: 0765756931199
      3. Configure ps3 controller, connect to Wifi, timezone/country Paris/CH Switzerland https://retropie.org.uk/docs/First-Installation/#wifi
      4. Using RetroPie-Setup update to latest: system, script, packages.
      5. Install sixaxis from Configuration/tools

      So at this moment i updated to latest:
      Retropie Setup V4.7.3(c6ea3123),
      System rpi4(armv71)
      EmulationStation v2.9.6RP
      Sound works.

      This step kills sound (https://retropie.org.uk/docs/FAQ/#where-did-the-desktop-go):
      Using RetroPie-Setup: Configuration / Tools >> Raspbiantools >> Install Pixel Desktop Environment

      After installation completed and system rebooted, no more sound thru hdmi, slider always fallback to 0, and if you switch to console F4, you can see log:
      lvl0: VolumeControl::init() - Failed to find mixer elements!

      PS: I have tried this steps didn't help: https://retropie.org.uk/forum/topic/26628/audio-issues-after-latest-raspbian-updates-june-2020

      Do you know how to configure it so i can have Retropie with sound and desktop installed?

      mituM 1 Reply Last reply Reply Quote 0
      • mituM
        mitu Global Moderator @oleksandr
        last edited by

        @oleksandr said in Installing desktop kills sound:

        Do you know how to configure it so i can have Retropie with sound and desktop installed?

        Installing the desktop would add PulseAudio as sound server, so that may be the culprit. Go into the Audio settings in RetroPie and choose the right Audio output. In EmulationStation, choose another Audio Device than HDMI (PCM/Master) and this should fix the slider and the error message.

        DavidDraperD 1 Reply Last reply Reply Quote 0
        • DavidDraperD
          DavidDraper @mitu
          last edited by

          @mitu

          RaspberryPi 4, 4 GB RAM
          RetroPie 4.7.2
          OS: Buster 10
          Desktop installed

          I usually take my RetroPie to two locations; one uses sounds via HDMI and the other through the 3.5 microphone port. Currently, sound in games is fine with the microphone port. There is no sound in ES. When I connect the system with HDMI sound, there is no sound in games or in ES.

          I get that PulseAudio was added when I installed the desktop. But I've changed the audio to headphone and HDMI in the RetroPie menu; it doesn't make a difference.

          Currently, I'm not getting the error message:

          lvl0: VolumeControl::init() - Failed to find mixer elements!

          Ideally, I'd like to have sound work in headphone and HDMI setups in games and ES. Is that possible with the PulseAudio installed?

          David

          mituM 1 Reply Last reply Reply Quote 0
          • mituM
            mitu Global Moderator @DavidDraper
            last edited by

            @daviddraper Even if you're using PulseAudio, the Audio menu in RetroPie should work and set the correct audio output. Make sure you're using an up-to-date RetroPie-Setup.

            DavidDraperD 1 Reply Last reply Reply Quote 0
            • DavidDraperD
              DavidDraper @mitu
              last edited by

              @mitu I updated RetroPie-Setup, but I am still in the same situation. HDMI Audio does not work;

              Audio works with my startup video, so I know the speaker in the monitor works.
              In The RetroPie Audio menu, I have selected HDMI
              in the ES Sound Settings menu:
              System Volume: 100%
              Audio Card: Default
              Audio Device: Master
              Enable Navigation SOunds: On
              Enable Video Audio: On
              OMX Player Audio Device: Both.

              Here is the copy of my aplay -L results:

              pi@RetroPi:~ $ aplay -L
              null
                  Discard all samples (playback) or generate zero samples (capture)
              jack
                  JACK Audio Connection Kit
              pulse
                  PulseAudio Sound Server
              default
                  Playback/recording through the PulseAudio sound server
              output
              sysdefault:CARD=b1
                  bcm2835 HDMI 1, bcm2835 HDMI 1
                  Default Audio Device
              dmix:CARD=b1,DEV=0
                  bcm2835 HDMI 1, bcm2835 HDMI 1
                  Direct sample mixing device
              dsnoop:CARD=b1,DEV=0
                  bcm2835 HDMI 1, bcm2835 HDMI 1
                  Direct sample snooping device
              hw:CARD=b1,DEV=0
                  bcm2835 HDMI 1, bcm2835 HDMI 1
                  Direct hardware device without any conversions
              plughw:CARD=b1,DEV=0
                  bcm2835 HDMI 1, bcm2835 HDMI 1
                  Hardware device with all software conversions
              usbstream:CARD=b1
                  bcm2835 HDMI 1
                  USB Stream Output
              sysdefault:CARD=Headphones
                  bcm2835 Headphones, bcm2835 Headphones
                  Default Audio Device
              dmix:CARD=Headphones,DEV=0
                  bcm2835 Headphones, bcm2835 Headphones
                  Direct sample mixing device
              dsnoop:CARD=Headphones,DEV=0
                  bcm2835 Headphones, bcm2835 Headphones
                  Direct sample snooping device
              hw:CARD=Headphones,DEV=0
                  bcm2835 Headphones, bcm2835 Headphones
                  Direct hardware device without any conversions
              plughw:CARD=Headphones,DEV=0
                  bcm2835 Headphones, bcm2835 Headphones
                  Hardware device with all software conversions
              usbstream:CARD=Headphones
                  bcm2835 Headphones
                  USB Stream Output
              

              Dave

              DavidDraperD 1 Reply Last reply Reply Quote 0
              • DavidDraperD
                DavidDraper @DavidDraper
                last edited by

                Update-

                I ran sudo apt-get remove --purge pulseaudio and that did the trick. Audio is working over HDMI.

                David

                A 1 Reply Last reply Reply Quote 2
                • A
                  Agen7_0range @DavidDraper
                  last edited by

                  Worked as a solution for the most recent RetroPie install after Pixel desktop was installed and lost audio. Purge the audio package and everything came back with HDMI audio.

                  1 Reply Last reply Reply Quote 2
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