Splash Screen worked for years, now it doesn't

Retrodade

Pi4B Running Retro-pie
My image I made from base Retro-pie image the splash screen always worked fine.
I updated "retro pie set up script" to check on Emulator updates,
now my splash plays 12 secs with no audio or skips it all together.
nothing's changed since working, just the update set up script.

I see in Social Media others had same thing happen.
Is there a Fix for this?

my pi4 info:
system Rpi4 (armv71) -Buster
Retro-Pie version 4.8.9
image built from official base image
512 micro SD card with external drive

mitu

There was a recent update to the splashscreen module to make it compatible with the intention of making it compatible with the Pi5 and the video player was switched to vlc.

Is the video included one from RetroPie or something that you added ? If is not one of RetroPie's included videos, can you provide the video file you use for the video splashscreen ?

Retrodade

@mitu I was wondering if it had to do with the recent pi5 splash screen fix

our video is self made in .mp4 format
I added it here
https://mega.nz/file/8IlzwTBA#aUjVbBeb-4DQQEj8xSoNWYVBltmjS7KL7oIhzO5_ELg

I also tried same video in .mov no luck either

what's the recommended format?

mitu

Recommended is the one you're already using - Mpeg4/H.254.

I've taken your video and configured it as splashscreen and it plays fine, without hiccups, so it's not a file format problem and the vlc plays it fine (even on a Pi3).

Try to re-configure the splashscreen again, just to make sure the right vlc version is installed, and reboot to see if you still have issues.

Retrodade

@mitu hmm odd
I just tried to disable, reboot, enable and reboot same thing
plays about 10 secs of the video with no audio and stops I also decided to grab stock retro pie splash screen, same no audio and also plays about 10 secs of it...if there is no solution I'm guessing I can't roll back the set up script?

I'm at a loss here ..Thanks for the replys

BuZz

I am currently looking into these issues.

Retrodade

@BuZz ok thank you keep me posted please
also, my clone back card also did this after Retro-pie-set up update as well. I should have left one lol

BuZz

@Retrodade Please can you send me the video in question so I can test the audio - you can email me a link (my email is in my forum profile). Thank you.

BuZz

@Retrodade To fix the video ending too soon, you can run this from a terminal (Temporary workaround).

sudo rm /etc/profile.d/05-splash.sh

I will have a fix for this shortly. I can't reproduce the audio issue currently though. Do you use HDMI audio or the jack connector ?

Retrodade

@BuZz nice I'll give this a go; we are using audio jack for the arcade we can't use HDMI
maybe it needs be added for VLC to see the headphone jack?
my music for emulation station still works it's just the splash beside cutting out
I'll give this work around a go too

UPDATE: currently
I ran your temp fix, video plays longer , no audio for it, BUT the music on Emulation Station starts before video is finished,
originally it waited for video to end before playing the tunes.

and thanks for helping

BuZz

@Retrodade I have tested with headphones plugged into audio jack. This is running on Buster with a RPI4. I went into RetroPie-Setup and Configuration/Tools and audiosettings - switching audio to the jack. The audio worked fine with my test video, so I will need your video to test as I can't reproduce that issue here.

What are you using for background music within emulationstation ? That's not a standard part of RetroPie.

BuZz

@Retrodade The fix for not ending the video early for Buster on the pi4 is now included in the latest RetroPie-Setup. You can update RetroPie-Setup and re-install the splashscreen (or do a full update) to check if it's still ok.

Retrodade

@BuZz
ok
here is our splash screen,
https://mega.nz/file/8IlzwTBA#aUjVbBeb-4DQQEj8xSoNWYVBltmjS7KL7oIhzO5_ELg

our music player we installed somewhere in 2020, I believe it was mp3123 which always didnt start up for the video to end

hope this info helps

BuZz

@Retrodade It might specifically check for the previous player. I would need a link to the code used for the background music to know.

I will test with your video - thank you.

BuZz

@Retrodade ~~It doesn't look like I can just download the video from there directly without a mega account. Are you able to upload it somewhere else (Google drive, or somewhere with a direct download link) ?~~

[edit] My bad - I somehow downloaded it and didn't notice and then the download link disappeared. oops. I will test.

BuZz

@Retrodade Audio works fine for me with that video.

What's the output of vlc --version from the console on your system?

Retrodade

@BuZz ok great

I thought it was mp3123
id have to ask the wife, but our music is in a BGM folder so im going with BGM here is quick install link

https://www.reddit.com/r/RetroPie/comments/617tnn/quick_and_easy_guide_to_adding_music_to/

BuZz

@Retrodade Looking at the link you need to change the code.

where is has:

while pgrep omxplayer >/dev/null; do sleep 1; done
(sleep 10; mpg123 -Z /home/pi/bgm/*.mp3 >/dev/null 2>&1) &

You would need to change this to

while pgrep vlc >/dev/null; do sleep 1; done
(sleep 10; mpg123 -Z /home/pi/bgm/*.mp3 >/dev/null 2>&1) &

Retrodade

@BuZz Thanks!

UPDATE:
the splash video plays full to end
the Emulation Station music now waits for the video to end
only I have no audio yet for the splash-video
mine.mp4 or a default splash video- carbon video.mp4

BuZz

@Retrodade I need your vlc version (see post (above) which may help.

Have you made sure audio is set to headphone jack in audiosettings? I assume it must be since you have audio in EmulationStation but worth checking.

Also please post the output of a aplay -l