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    Please do not post a support request without first reading and following the advice in https://retropie.org.uk/forum/topic/3/read-this-first

    Help! (Issues Mounting IMG)

    Scheduled Pinned Locked Moved Help and Support
    supportretrosetup
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    • V
      Verdent
      last edited by mediamogul

      I just purchased a cana kit with the raspberry PI, i'm running Windows 10 and i'm having issues with the mounting of the IMG while trying to download the retro PI.

      edmaul69E 1 Reply Last reply Reply Quote 0
      • edmaul69E
        edmaul69 @Verdent
        last edited by

        @Verdent are you using win32diskimager to put the unzipped .img file onto the sd card? If you read the "read this first" document at the top of every page it will help you plus help us if you give us more info to work with.

        V 1 Reply Last reply Reply Quote 0
        • V
          Verdent @edmaul69
          last edited by

          @edmaul69

          Yes I downloaded that program, tried to write the image is it says target doesn't contain this file, re-extracted it several times to the same result

          edmaul69E 1 Reply Last reply Reply Quote 0
          • edmaul69E
            edmaul69 @Verdent
            last edited by

            @Verdent did you click on the folder and find the .img file before choosing write. Plus is your sd card hooked up to the computer at the time you boot the program? You need to make sure the drive letter points to your sd card.

            V 1 Reply Last reply Reply Quote 0
            • V
              Verdent @edmaul69
              last edited by

              @edmaul69
              Yes, i ensured it was connected and selected.

              edmaul69E 1 Reply Last reply Reply Quote 0
              • edmaul69E
                edmaul69 @Verdent
                last edited by

                @Verdent possibly a bad download? Try downloading again. Which file did you download?

                V 1 Reply Last reply Reply Quote 0
                • V
                  Verdent @edmaul69
                  last edited by

                  @edmaul69
                  The Pi 2/3 from this website

                  edmaul69E 1 Reply Last reply Reply Quote 0
                  • edmaul69E
                    edmaul69 @Verdent
                    last edited by

                    @Verdent try redownloading. And click on the installation guide right above the big red download button you clicked on to download the file.

                    V 1 Reply Last reply Reply Quote 0
                    • V
                      Verdent @edmaul69
                      last edited by

                      @edmaul69 that's where I started, the install guide

                      herb_fargusH 1 Reply Last reply Reply Quote 0
                      • herb_fargusH
                        herb_fargus administrators @Verdent
                        last edited by

                        @Verdent use etcher

                        If you read the documentation it will answer 99% of your questions: https://retropie.org.uk/docs/

                        Also if you want a solution to your problems read this first: https://retropie.org.uk/forum/topic/3/read-this-first

                        V 1 Reply Last reply Reply Quote 0
                        • V
                          Verdent @herb_fargus
                          last edited by

                          @herb_fargus downloading now...

                          1 Reply Last reply Reply Quote 0
                          • V
                            Verdent
                            last edited by

                            @herb_fargus seems to have written, use the same program for the NOOBs download?

                            V 1 Reply Last reply Reply Quote 0
                            • V
                              Verdent @Verdent
                              last edited by

                              @herb_fargus
                              After mounting the img, the capacity is no longer 32gb, this is normal I'm assuming? if so I'm not able to copy the NOOB files on to the SD card nor does that leave room for future ROMS, not sure if I missed something. BTW I'm entirely new to this entire thing

                              herb_fargusH 1 Reply Last reply Reply Quote 0
                              • herb_fargusH
                                herb_fargus administrators @Verdent
                                last edited by herb_fargus

                                @Verdent read the documentation it answers your questions.

                                https://retropie.org.uk/docs/First-Installation/#install

                                forget noobs, the retropie image is all you'll need. why would you want to use noobs?

                                If you read the documentation it will answer 99% of your questions: https://retropie.org.uk/docs/

                                Also if you want a solution to your problems read this first: https://retropie.org.uk/forum/topic/3/read-this-first

                                V 1 Reply Last reply Reply Quote 0
                                • V
                                  Verdent @herb_fargus
                                  last edited by

                                  @herb_fargus was under the assumption it was needed according to the Install guide provided by the Pi site.

                                  herb_fargusH 1 Reply Last reply Reply Quote 0
                                  • herb_fargusH
                                    herb_fargus administrators @Verdent
                                    last edited by

                                    @Verdent follow our official documentation. Noobs is for something else.

                                    If you read the documentation it will answer 99% of your questions: https://retropie.org.uk/docs/

                                    Also if you want a solution to your problems read this first: https://retropie.org.uk/forum/topic/3/read-this-first

                                    1 Reply Last reply Reply Quote 0
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