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    Please do not post a support request without first reading and following the advice in https://retropie.org.uk/forum/topic/3/read-this-first

    New bug/crash from 15 days with new ES release

    Scheduled Pinned Locked Moved Help and Support
    emulationstaioncrashbuginputmanagerretropie-setup
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    • C
      ChauncyBlack
      last edited by

      @pjft Power savings doesn't seem to have an effect either way. The hang state repeats regardless.

      In response to sano's suspicion that it may be SDL related, I do recall seeing some sort of SDL-related error when installing the retropie setup script. From the install logs:

      dpkg: dependency problems prevent configuration of libsdl2-2.0-0:armhf:
      libsdl2-2.0-0:armhf depends on libxcursor1 (>> 1.1.2); however:
      Package libxcursor1 is not installed.
      libsdl2-2.0-0:armhf depends on libxi6 (>= 2:1.2.99.4); however:
      Package libxi6 is not installed.
      libsdl2-2.0-0:armhf depends on libxinerama1; however:
      Package libxinerama1 is not installed.
      libsdl2-2.0-0:armhf depends on libxrandr2 (>= 2:1.2.99.3); however:
      Package libxrandr2 is not installed.
      libsdl2-2.0-0:armhf depends on libxss1; however:
      Package libxss1 is not installed.
      libsdl2-2.0-0:armhf depends on libxxf86vm1; however:
      Package libxxf86vm1 is not installed.

      dpkg: error processing package libsdl2-2.0-0:armhf (--install):
      dependency problems - leaving unconfigured
      dpkg: dependency problems prevent configuration of libsdl2-dev:armhf:
      libsdl2-dev:armhf depends on libsdl2-2.0-0 (= 2.0.5+5rpi); however:
      Package libsdl2-2.0-0:armhf is not configured yet.
      libsdl2-dev:armhf depends on libgl1-mesa-dev; however:
      Package libgl1-mesa-dev is not installed.
      libsdl2-dev:armhf depends on libx11-dev; however:
      Package libx11-dev is not installed.

      dpkg: error processing package libsdl2-dev:armhf (--install):
      dependency problems - leaving unconfigured
      Processing triggers for libc-bin (2.19-18+deb8u10) ...
      Processing triggers for man-db (2.7.5-1~bpo8+1) ...
      Errors were encountered while processing:
      libsdl2-2.0-0:armhf
      libsdl2-dev:armhf

      Could these be at all related?

      1 Reply Last reply Reply Quote 0
      • HexH
        Hex
        last edited by

        @ChauncyBlack Your bugs are not related please open a new thread

        Sent from 20,000 leagues under the sea.

        Powersaver Emulation station : https://github.com/hex007/EmulationStation
        ES dev script : https://github.com/hex007/es-dev/blob/master/es-tests.sh

        1 Reply Last reply Reply Quote 0
        • C
          ChauncyBlack
          last edited by

          Contents of es_log.txt.bak (es_log.txt was identical)

          lvl2: EmulationStation - v2.6.1rp, built Aug 25 2017 - 23:15:46
          lvl2: Creating surface...
          lvl2: Created window successfully.
          lvl2: Added known joystick Logitech Logitech Cordless RumblePad 2 (instance ID: 0, device index: 0)
          lvl2: Added known joystick Logitech Logitech Cordless RumblePad 2 (instance ID: 1, device index: 1)
          lvl2: Checking available OpenGL extensions...
          lvl2: ARB_texture_non_power_of_two: MISSING
          lvl2: Loading system config file /etc/emulationstation/es_systems.cfg...
          lvl1: Warning from theme "/etc/emulationstation/themes/carbon/amstradcpc/theme.xml"
          (from included file "/etc/emulationstation/themes/carbon/amstradcpc/../carbon.xml")
          could not find file ""
          lvl1: System "amstradcpc" has no games! Ignoring it.
          lvl1: Warning from theme "/etc/emulationstation/themes/carbon/arcade/theme.xml"
          (from included file "/etc/emulationstation/themes/carbon/arcade/../carbon.xml")
          could not find file ""
          lvl1: System "arcade" has no games! Ignoring it.
          lvl1: Warning from theme "/etc/emulationstation/themes/carbon/atari2600/theme.xml"
          (from included file "/etc/emulationstation/themes/carbon/atari2600/../carbon.xml")
          could not find file ""
          lvl1: System "atari2600" has no games! Ignoring it.
          lvl1: Warning from theme "/etc/emulationstation/themes/carbon/atari7800/theme.xml"
          (from included file "/etc/emulationstation/themes/carbon/atari7800/../carbon.xml")
          could not find file ""
          lvl1: System "atari7800" has no games! Ignoring it.
          lvl1: Warning from theme "/etc/emulationstation/themes/carbon/atarilynx/theme.xml"
          (from included file "/etc/emulationstation/themes/carbon/atarilynx/../carbon.xml")
          could not find file ""
          lvl1: System "atarilynx" has no games! Ignoring it.
          lvl2: Parsing XML file "/home/pi/.emulationstation/gamelists/fba/gamelist.xml"...
          lvl1: Warning from theme "/etc/emulationstation/themes/carbon/fba/theme.xml"
          (from included file "/etc/emulationstation/themes/carbon/fba/../carbon.xml")
          could not find file ""
          lvl1: Warning from theme "/etc/emulationstation/themes/carbon/fds/theme.xml"
          (from included file "/etc/emulationstation/themes/carbon/fds/../carbon.xml")
          could not find file ""
          lvl1: System "fds" has no games! Ignoring it.
          lvl1: Warning from theme "/etc/emulationstation/themes/carbon/gamegear/theme.xml"
          (from included file "/etc/emulationstation/themes/carbon/gamegear/../carbon.xml")
          could not find file ""
          lvl1: System "gamegear" has no games! Ignoring it.
          lvl1: Warning from theme "/etc/emulationstation/themes/carbon/gb/theme.xml"
          (from included file "/etc/emulationstation/themes/carbon/gb/../carbon.xml")
          could not find file ""
          lvl1: System "gb" has no games! Ignoring it.
          lvl2: Parsing XML file "/home/pi/.emulationstation/gamelists/gba/gamelist.xml"...
          lvl1: Warning from theme "/etc/emulationstation/themes/carbon/gba/theme.xml"
          (from included file "/etc/emulationstation/themes/carbon/gba/../carbon.xml")
          could not find file ""
          lvl2: Parsing XML file "/home/pi/.emulationstation/gamelists/gbc/gamelist.xml"...
          lvl1: Warning from theme "/etc/emulationstation/themes/carbon/gbc/theme.xml"
          (from included file "/etc/emulationstation/themes/carbon/gbc/../carbon.xml")
          could not find file ""
          lvl1: Warning from theme "/etc/emulationstation/themes/carbon/mame/theme.xml"
          (from included file "/etc/emulationstation/themes/carbon/mame/../carbon.xml")
          could not find file ""
          lvl1: System "mame-libretro" has no games! Ignoring it.
          lvl1: Warning from theme "/etc/emulationstation/themes/carbon/mame/theme.xml"
          (from included file "/etc/emulationstation/themes/carbon/mame/../carbon.xml")
          could not find file ""
          lvl1: System "mame-mame4all" has no games! Ignoring it.
          lvl1: Warning from theme "/etc/emulationstation/themes/carbon/mastersystem/theme.xml"
          (from included file "/etc/emulationstation/themes/carbon/mastersystem/../carbon.xml")
          could not find file ""
          lvl1: System "mastersystem" has no games! Ignoring it.
          lvl2: Parsing XML file "/home/pi/.emulationstation/gamelists/megadrive/gamelist.xml"...
          lvl1: Warning from theme "/etc/emulationstation/themes/carbon/megadrive/theme.xml"
          (from included file "/etc/emulationstation/themes/carbon/megadrive/../carbon.xml")
          could not find file ""
          lvl2: Parsing XML file "/home/pi/.emulationstation/gamelists/n64/gamelist.xml"...
          lvl1: Warning from theme "/etc/emulationstation/themes/carbon/n64/theme.xml"
          (from included file "/etc/emulationstation/themes/carbon/n64/../carbon.xml")
          could not find file ""
          lvl2: Parsing XML file "/home/pi/.emulationstation/gamelists/neogeo/gamelist.xml"...
          lvl1: Warning from theme "/etc/emulationstation/themes/carbon/neogeo/theme.xml"
          (from included file "/etc/emulationstation/themes/carbon/neogeo/../carbon.xml")
          could not find file ""
          lvl2: Parsing XML file "/home/pi/.emulationstation/gamelists/nes/gamelist.xml"...
          lvl1: Warning from theme "/etc/emulationstation/themes/carbon/nes/theme.xml"
          (from included file "/etc/emulationstation/themes/carbon/nes/../carbon.xml")
          could not find file ""
          lvl1: Warning from theme "/etc/emulationstation/themes/carbon/ngp/theme.xml"
          (from included file "/etc/emulationstation/themes/carbon/ngp/../carbon.xml")
          could not find file ""
          lvl1: System "ngp" has no games! Ignoring it.
          lvl1: Warning from theme "/etc/emulationstation/themes/carbon/ngpc/theme.xml"
          (from included file "/etc/emulationstation/themes/carbon/ngpc/../carbon.xml")
          could not find file ""
          lvl1: System "ngpc" has no games! Ignoring it.
          lvl2: Parsing XML file "/home/pi/.emulationstation/gamelists/pcengine/gamelist.xml"...
          lvl1: Warning from theme "/etc/emulationstation/themes/carbon/pcengine/theme.xml"
          (from included file "/etc/emulationstation/themes/carbon/pcengine/../carbon.xml")
          could not find file ""
          lvl2: Parsing XML file "/home/pi/.emulationstation/gamelists/psx/gamelist.xml"...
          lvl1: Warning from theme "/etc/emulationstation/themes/carbon/psx/theme.xml"
          (from included file "/etc/emulationstation/themes/carbon/psx/../carbon.xml")
          could not find file ""
          lvl2: Parsing XML file "/home/pi/.emulationstation/gamelists/retropie/gamelist.xml"...
          lvl1: Warning from theme "/etc/emulationstation/themes/carbon/retropie/theme.xml"
          (from included file "/etc/emulationstation/themes/carbon/retropie/../carbon.xml")
          could not find file ""
          lvl1: Warning from theme "/etc/emulationstation/themes/carbon/sega32x/theme.xml"
          (from included file "/etc/emulationstation/themes/carbon/sega32x/../carbon.xml")
          could not find file ""
          lvl1: System "sega32x" has no games! Ignoring it.
          lvl1: Warning from theme "/etc/emulationstation/themes/carbon/segacd/theme.xml"
          (from included file "/etc/emulationstation/themes/carbon/segacd/../carbon.xml")
          could not find file ""
          lvl1: System "segacd" has no games! Ignoring it.
          lvl1: Warning from theme "/etc/emulationstation/themes/carbon/sg-1000/theme.xml"
          (from included file "/etc/emulationstation/themes/carbon/sg-1000/../carbon.xml")
          could not find file ""
          lvl1: System "sg-1000" has no games! Ignoring it.
          lvl2: Parsing XML file "/home/pi/.emulationstation/gamelists/snes/gamelist.xml"...
          lvl1: Warning from theme "/etc/emulationstation/themes/carbon/snes/theme.xml"
          (from included file "/etc/emulationstation/themes/carbon/snes/../carbon.xml")
          could not find file ""
          lvl1: Warning from theme "/etc/emulationstation/themes/carbon/vectrex/theme.xml"
          (from included file "/etc/emulationstation/themes/carbon/vectrex/../carbon.xml")
          could not find file ""
          lvl1: System "vectrex" has no games! Ignoring it.
          lvl1: Warning from theme "/etc/emulationstation/themes/carbon/zxspectrum/theme.xml"
          (from included file "/etc/emulationstation/themes/carbon/zxspectrum/../carbon.xml")
          could not find file ""
          lvl1: System "zxspectrum" has no games! Ignoring it.
          lvl1: Warning from theme "/etc/emulationstation/themes/carbon/auto-allgames/theme.xml"
          (from included file "/etc/emulationstation/themes/carbon/auto-allgames/../carbon.xml")
          could not find file ""
          lvl1: Warning from theme "/etc/emulationstation/themes/carbon/auto-favorites/theme.xml"
          (from included file "/etc/emulationstation/themes/carbon/auto-favorites/../carbon.xml")
          could not find file ""
          lvl1: Warning from theme "/etc/emulationstation/themes/carbon/auto-lastplayed/theme.xml"
          (from included file "/etc/emulationstation/themes/carbon/auto-lastplayed/../carbon.xml")
          could not find file ""
          lvl1: Warning from theme "/etc/emulationstation/themes/carbon/custom-collections/theme.xml"
          (from included file "/etc/emulationstation/themes/carbon/custom-collections/../carbon.xml")
          could not find file ""
          lvl2: EmulationStation cleanly shutting down.

          pjftP 1 Reply Last reply Reply Quote 0
          • pjftP
            pjft @ChauncyBlack
            last edited by

            @chauncyblack Thanks. Could you share this log when it has frozen? I'd expect to find some log entries on joysticks disconnecting or connecting, and their IDs, towards the end before it crashes. This log seems to pertain to a session that successfully finished.

            Similar to the ones at the beginning:

            lvl2: Added known joystick Logitech Logitech Cordless RumblePad 2 (instance ID: 0, device index: 0)
            lvl2: Added known joystick Logitech Logitech Cordless RumblePad 2 (instance ID: 1, device index: 1)
            
            1 Reply Last reply Reply Quote 0
            • C
              ChauncyBlack
              last edited by

              @pjft Will do. I had already rebooted it after the last hang, so it might be a few hours (or tomorrow) before I can get the logs from a currently hung system.

              @Hex New thread opened per your suggestion, on the chance that my errors are totally unrelated.

              1 Reply Last reply Reply Quote 0
              • darkniorD
                darknior @Hex
                last edited by

                @hex said in New bug/crash from 15 days with new ES release:

                Do not connect any bluetooth devices while testing. I will not need logs as the error is an assert failing. So I can study it based on if it fails due to PS.

                You want i launch ES without Power Saver like before and no BT Keyboard and no x360 Pad ?

                Can you tell me if you have screensaver enabled? and of what type?

                Yes i have the @pjft Video Screensaver.

                Life is game, just play it !

                1 Reply Last reply Reply Quote 0
                • HexH
                  Hex
                  last edited by

                  Ok set the screensaver to dim and no bluetooth devices connected.

                  Sent from 20,000 leagues under the sea.

                  Powersaver Emulation station : https://github.com/hex007/EmulationStation
                  ES dev script : https://github.com/hex007/es-dev/blob/master/es-tests.sh

                  darkniorD 1 Reply Last reply Reply Quote 0
                  • darkniorD
                    darknior @Hex
                    last edited by

                    @hex ok i will do this this night, it take some hours to crash.

                    Life is game, just play it !

                    1 Reply Last reply Reply Quote 0
                    • C
                      ChauncyBlack
                      last edited by

                      @pjft trailing end of new es_log.txt from hang state:
                      lvl1: Warning from theme "/etc/emulationstation/themes/carbon/snes/theme.xml"
                      (from included file "/etc/emulationstation/themes/carbon/snes/../carbon.xml")
                      could not find file ""
                      lvl1: Warning from theme "/etc/emulationstation/themes/carbon/vectrex/theme.xml"
                      (from included file "/etc/emulationstation/themes/carbon/vectrex/../carbon.xml")
                      could not find file ""
                      lvl1: System "vectrex" has no games! Ignoring it.
                      lvl1: Warning from theme "/etc/emulationstation/themes/carbon/zxspectrum/theme.xml"
                      (from included file "/etc/emulationstation/themes/carbon/zxspectrum/../carbon.xml")
                      could not find file ""
                      lvl1: System "zxspectrum" has no games! Ignoring it.
                      lvl1: Warning from theme "/etc/emulationstation/themes/carbon/auto-allgames/theme.xml"
                      (from included file "/etc/emulationstation/themes/carbon/auto-allgames/../carbon.xml")
                      could not find file ""
                      lvl1: Warning from theme "/etc/emulationstation/themes/carbon/auto-favorites/theme.xml"
                      (from included file "/etc/emulationstation/themes/carbon/auto-favorites/../carbon.xml")
                      could not find file ""
                      lvl1: Warning from theme "/etc/emulationstation/themes/carbon/auto-lastplayed/theme.xml"
                      (from included file "/etc/emulationstation/themes/carbon/auto-lastplayed/../carbon.xml")
                      could not find file ""
                      lvl1: Warning from theme "/etc/emulationstation/themes/carbon/custom-collections/theme.xml"
                      (from included file "/etc/emulationstation/themes/carbon/custom-collections/../carbon.xml")
                      could not find file ""
                      lvl1: OptionListComponent too narrow!
                      lvl1: OptionListComponent too narrow!
                      lvl1: OptionListComponent too narrow!
                      lvl1: OptionListComponent too narrow!
                      lvl1: OptionListComponent too narrow!

                      The es_log.txt.bak indicated a clean shutdown.

                      pjftP 1 Reply Last reply Reply Quote 0
                      • HexH
                        Hex
                        last edited by Hex

                        @ChauncyBlack Please post your problem in another thread and do not spam this one

                        mention me and pjft in the new thread so we can follow it.

                        Sent from 20,000 leagues under the sea.

                        Powersaver Emulation station : https://github.com/hex007/EmulationStation
                        ES dev script : https://github.com/hex007/es-dev/blob/master/es-tests.sh

                        pjftP 1 Reply Last reply Reply Quote 0
                        • pjftP
                          pjft @Hex
                          last edited by

                          @hex are we sure it's not the same problem? I asked him to post here. We can follow in a separate thread, of course.

                          1 Reply Last reply Reply Quote 0
                          • pjftP
                            pjft @ChauncyBlack
                            last edited by

                            @chauncyblack I don't see anything there related to controllers, sadly. Let's follow up on a separate thread unless you are getting the same crash @darknior is having. Thanks.

                            1 Reply Last reply Reply Quote 0
                            • HexH
                              Hex
                              last edited by

                              @pjft : @ChauncyBlack 's error comes from themes while @darknior 's error stems from Joysticks. Seems independent hence my request

                              Sent from 20,000 leagues under the sea.

                              Powersaver Emulation station : https://github.com/hex007/EmulationStation
                              ES dev script : https://github.com/hex007/es-dev/blob/master/es-tests.sh

                              pjftP 1 Reply Last reply Reply Quote 0
                              • pjftP
                                pjft @Hex
                                last edited by

                                @hex Oh, sorry. I'm not sure what suggests that it is a themes related issue in any way, but I might have missed something in this thread then.

                                We'll follow up separately then.

                                1 Reply Last reply Reply Quote 0
                                • HexH
                                  Hex
                                  last edited by

                                  Oh my bad its not themes but it definitely not related to the Joystick bug.

                                  @darknior 's bug is at a specific assert. that is the only point of failure. I dont know about the other bug so I asked for it to be posted in another thread. Dont want to confuse logs of both.

                                  Sent from 20,000 leagues under the sea.

                                  Powersaver Emulation station : https://github.com/hex007/EmulationStation
                                  ES dev script : https://github.com/hex007/es-dev/blob/master/es-tests.sh

                                  1 Reply Last reply Reply Quote 0
                                  • darkniorD
                                    darknior
                                    last edited by

                                    This night i have try ES with Black screensaver,no video and Power Saving to none and i have no crash ... strange ?

                                    Life is game, just play it !

                                    1 Reply Last reply Reply Quote 0
                                    • HexH
                                      Hex
                                      last edited by

                                      ok tomorrow night try video screensaver and PS disabled.

                                      Sent from 20,000 leagues under the sea.

                                      Powersaver Emulation station : https://github.com/hex007/EmulationStation
                                      ES dev script : https://github.com/hex007/es-dev/blob/master/es-tests.sh

                                      1 Reply Last reply Reply Quote 1
                                      • M
                                        msheehan79
                                        last edited by

                                        Hi guys, I thought I would add some input to this issue as I have experienced this rather frequently as well.

                                        I am running ES 2.3.1 so this issue is not related to PS. From what I have been able to gather it is definitely related to a joystick disconnecting while ES is loading and it is not specific to Bluetooth as I do not use any BT devices in my setup.

                                        My system is using 2 x XBox 360 Wireless controllers connected to an HDE USB Xbox 360 Wireless Receiver for Windows (https://www.amazon.com/gp/product/B0096PLB9O/ref=oh_aui_detailpage_o07_s00?ie=UTF8&th=1). I also have 2 x iBuffalo USB gamepads but I think the issue occurs mostly with the XBox controllers.

                                        In my system I am using xboxdrv and the runcommand scripts to launch and kill xboxdrv with different controller mappings for specific systems as shown in the Wiki (https://github.com/RetroPie/RetroPie-Setup/wiki/Universal-Controller-Calibration-&-Mapping-Using-xboxdrv). So I suspect that in many cases the split seconds that xboxdrv is being killed/restarted after exiting an emulator happens to be occurring at the same time that ES is checking for joysticks and therefore crashes.

                                        However I am sure it is not always tied to xboxdrv - to do some testing, I disabled xboxdrv to simplify my setup, and I was able to get ES to crash consistently by turning off the XBox 360 controller immediately after exiting an emulator.

                                        There is nothing unusual in the es_log.txt file, so the only error message is the assert failure that is reported on the screen.

                                        I guess the question comes up, is there a better way to handle the error in the scenario where a joystick disconnects rather than coming to a complete halt? Maybe some sort of timeout loop that attempts to reconnect a few times before failing a bit more gracefully, or some process to allow the user to reconnect a controller?

                                        Just thinking out loud a bit. Happy to help in whatever way I can to troubleshoot further if needed.

                                        pjftP 1 Reply Last reply Reply Quote 1
                                        • HexH
                                          Hex
                                          last edited by

                                          @darknior Is this resolved for you? You can try different screensavers with PS disabled to check if the error happens

                                          Sent from 20,000 leagues under the sea.

                                          Powersaver Emulation station : https://github.com/hex007/EmulationStation
                                          ES dev script : https://github.com/hex007/es-dev/blob/master/es-tests.sh

                                          darkniorD 1 Reply Last reply Reply Quote 1
                                          • pjftP
                                            pjft @msheehan79
                                            last edited by

                                            @msheehan79 thank you for the detailed account. Indeed that angle makes a lot more sense.

                                            We could perhaps try to look into better handling of that particular cycle in that edge case, though given that the problem seems to be elusive enough I'm not sure how to confirm whether that change would effectively be affecting and fixing it in any way.

                                            @Hex any thoughts?

                                            1 Reply Last reply Reply Quote 0
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