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    Please do not post a support request without first reading and following the advice in https://retropie.org.uk/forum/topic/3/read-this-first

    “Failed to start load kernel modules” (SOLVED)

    Scheduled Pinned Locked Moved Help and Support
    errorerror on loadcontrollers
    46 Posts 2 Posters 14.1k Views
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    • cynitalC
      cynital @mitu
      last edited by

      @mitu im using image 4.4 i added a special scraper that adds video and added dos, kodi, doom 2 and ok

      1 Reply Last reply Reply Quote 0
      • cynitalC
        cynital @mitu
        last edited by

        @mitu where do i run it, (The command terminal?) cause when i do It doesnt do anything

        mituM 1 Reply Last reply Reply Quote 0
        • mituM
          mitu Global Moderator @cynital
          last edited by

          @cynital The command writes the system log to the /tmp/dmesg.txt file, which you should upload to pastebin.com and provide the link.

          cynitalC 2 Replies Last reply Reply Quote 0
          • cynitalC
            cynital @mitu
            last edited by

            @mitu im trying and nothing happens, what command is it? The one you put above cause it doesn’t do anything

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            • cynitalC
              cynital @mitu
              last edited by

              @mitu i put in dmesg > /tmp/dmesg.txt but nothing happens then i try just /tmp/dmesg.txt but it says “permission denied”

              mituM 1 Reply Last reply Reply Quote 0
              • mituM
                mitu Global Moderator @cynital
                last edited by

                @cynital You need to open the file and get its contents, it's a text file - you cannot execute it (that's the permission denies error).
                Transfer the file to your PC - how did you transfer your ROMs over to the PI ?

                cynitalC 1 Reply Last reply Reply Quote 0
                • cynitalC
                  cynital @mitu
                  last edited by

                  @mitu both with usb and over wifi, so you want me to go on the pc and look for what?

                  mituM 1 Reply Last reply Reply Quote 0
                  • mituM
                    mitu Global Moderator @cynital
                    last edited by

                    @cynital You'll need a browser to upload the file, so yes, use a PC. Transfer the file with SCP, or if you're using File Shares, copy the file to the ROMs folder and get it from the roms file share:

                    cp /tmp/dmesg /home/pi/RetroPie/roms
                    
                    cynitalC 2 Replies Last reply Reply Quote 0
                    • cynitalC
                      cynital @mitu
                      last edited by

                      @mitu ok so i find it in file on retropie files?

                      1 Reply Last reply Reply Quote 0
                      • cynitalC
                        cynital @mitu
                        last edited by

                        @mitu where do i find the thing i need?

                        mituM 1 Reply Last reply Reply Quote 0
                        • mituM
                          mitu Global Moderator @cynital
                          last edited by

                          @cynital I'm sorry, find what ?

                          cynitalC 1 Reply Last reply Reply Quote 0
                          • cynitalC
                            cynital @mitu
                            last edited by

                            @mitu sorry im not really understanding this can you help step by step or maybe contact me somewhere else, im really trying to fix this because i think this is what is not making my afterglow xbox controller work (its a 3rd oarty controller so thats why)

                            mituM 1 Reply Last reply Reply Quote 0
                            • mituM
                              mitu Global Moderator @cynital
                              last edited by mitu

                              @cynital How did you install RetroPie ? Did you use the image provided on the RetroPie website or other image ? Have you installed anything else on it ?
                              If you're not familiar with RetroPie or Linux, I'd suggest to start with a known good system - use the official image and install it from scratch. After that, update RetroPie and all packages and re-try to add your controller.

                              cynitalC 1 Reply Last reply Reply Quote 0
                              • cynitalC
                                cynital @mitu
                                last edited by

                                @mitu i got it from retropie website and installed the official image, i dont want to lose all my stuff on here, i installed screen savers and bezles and kodi, is there a way i could back it up?

                                mituM 1 Reply Last reply Reply Quote 0
                                • mituM
                                  mitu Global Moderator @cynital
                                  last edited by

                                  @cynital If you installed the official image, I guess it's ok to keep it like this, but unless you're able to provide some logs/diagnostic info, I'm afraid I can't help you.

                                  cynitalC 1 Reply Last reply Reply Quote 0
                                  • cynitalC
                                    cynital @mitu
                                    last edited by

                                    @mitu where could i do that? Im on a pc rn too looking at “bios” “configs “roms” “splashscreen” just tell me what i have to do, i could aslo go to my pi, and i just installed ssh

                                    mituM 1 Reply Last reply Reply Quote 0
                                    • mituM
                                      mitu Global Moderator @cynital
                                      last edited by

                                      @cynital OK let's try again. To get the system log

                                      dmesg > /home/pi/RetroPie/roms/dmesg.txt
                                      

                                      Look in the roms folder via the file share on the PC and the dmesg.txt file should be there. Upload it to pastebin.com.

                                      1 Reply Last reply Reply Quote 0
                                      • cynitalC
                                        cynital
                                        last edited by

                                        i looked in roms but cant find dmesg.txt

                                        mituM 1 Reply Last reply Reply Quote 0
                                        • cynitalC
                                          cynital
                                          last edited by cynital

                                          @mitu i found it its a bunch of stuff right?

                                          1 Reply Last reply Reply Quote 0
                                          • cynitalC
                                            cynital
                                            last edited by

                                            @mitu https://pastebin.com/aamiR6hU i pasted it

                                            1 Reply Last reply Reply Quote 0
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