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    Please do not post a support request without first reading and following the advice in https://retropie.org.uk/forum/topic/3/read-this-first

    NES roms not loading - worked just fine yesterday

    Scheduled Pinned Locked Moved Help and Support
    retroarch 1.3.6metroidemulationstatiolr-fceumm
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    • H
      hapanpappa
      last edited by hapanpappa

      Yo, running retropie 3 and ran into something like this for the first time.

      Yesterday was playing me some Metroid etc. and all was fun and rainbows, however today it doesn't wanna launch them. SNES and PSX games seem to be working normally.

      Also it mentioned about an error on the load screen and IIRC it hasn't shown a message like this ever before. Checked the log and it's a bunch of hebrew to me; any ideas what it means? I assume the problem is with the emulator, however it seems to be the only NES emulator available. Any ideas?

      screencaps of the error message

      edit: okay can't get the pictures embedded or uploaded so gotta show them via link.

      rbakerR 1 Reply Last reply Reply Quote 0
      • rbakerR
        rbaker @hapanpappa
        last edited by

        @hapanpappa
        Please do not post a support request without first reading and following the advice in https://retropie.org.uk/forum/topic/3/read-this-first

        H 1 Reply Last reply Reply Quote 0
        • H
          hapanpappa @rbaker
          last edited by

          @rbaker I'm not sure what you mean. Which rule/advice am I not adhering to?

          BuZzB 1 Reply Last reply Reply Quote 0
          • BuZzB
            BuZz administrators @hapanpappa
            last edited by

            @hapanpappa did you read through the post? It clearly lists what information to provide when asking for support.

            To help us help you - please make sure you read the sticky topics before posting - https://retropie.org.uk/forum/topic/3/read-this-first

            H 1 Reply Last reply Reply Quote 0
            • H
              hapanpappa @BuZz
              last edited by hapanpappa

              @buzz Yes.

              I apologize for not understanding, however I must plead ignorance - I found it hard to believe that it's mandatory to provide every piece of information, even if it is irrelevant to the issue at hand, and it's considered an offense to not provide information about, say, my controller for example, when asking for support regarding an error message.

              I did provide information regarding retropie, the emulator, and the error message, the log, and what prompted it. I honestly believed it would be enough.

              Pi model: Refer to initial post
              Power supply: Model DSM-0530, INPUT 100-240VAC, OUTPUT 5V, 3A
              Retropie Version Used: Refer to initial post
              Built From: I have no recollection, probably premade image from website
              USB Devices connected: Controller
              Controller used: SNES USB controller
              Error messages received: Refer to initial post
              Log found in /dev/shm/runcommand.log (if relevant): Refer to initial post
              Guide used: none
              File: Refer to initial post
              Emulator: Refer to initial post
              Attachment of config files: I'm unaware of what this means
              How to replicate the problem: I'm unaware

              rbakerR 1 Reply Last reply Reply Quote 0
              • mituM
                mitu Global Moderator
                last edited by mitu

                @hapanpappa said in NES roms not loading - worked just fine yesterday:

                I apologize for not understanding, however I must plead ignorance - I found it hard to believe that it's mandatory to provide every piece of information, even if it is irrelevant to the issue at hand, and it's considered an offense to not provide information about, say, my controller for example, when asking for support regarding an error message.

                You'd be surprised how many problems are diagnosed from the initial information. While not providing the info is not an offense, there are things that really helpful in finding if the problem is RetroPie related or completely different.

                Pi model: Refer to initial post

                You didn't specify anything about your PI or RetroPie version. RetroPie 3 is probably a very old release, the current version is 4.4.2. Regardless, please provide the log file mentioned on the page

                • When starting the game, use the Runcommand launch menu and enable verbose logging.
                • After the game fails to launch, get the /dev/shm/runcommand.logfile from the Pi and upload it to pastebin.com to see what errors are encountered by the emulator.
                H 1 Reply Last reply Reply Quote 0
                • H
                  hapanpappa @mitu
                  last edited by hapanpappa

                  @mitu said in NES roms not loading - worked just fine yesterday:

                  You'd be surprised how many problems are diagnosed from the initial information. While not providing the info is not an offense, there are things that really helpful in finding if the problem is RetroPie related or completely different.

                  • Maybe there's a major misunderstanding going on, then; plenty of information was there from the beginning, maybe you simply didn't see it?
                  • I didn't argue against providing information. Rather, what I wrote was me being surprised at the fact that what I considered irrelevant information was demanded of me(controller type etc.), even though I had provided plenty information already that I considered to be most relevant. I feel I went out of my way to meet the requirements to get some kind of support and provided every bit of information. Still not enough?

                  You didn't specify anything about your PI or RetroPie version. RetroPie 3 is probably a very old release, the current version is 4.4.2. Regardless, please provide the log file mentioned on the page

                  • When starting the game, use the Runcommand launch menu and enable verbose logging.
                  • After the game fails to launch, get the /dev/shm/runcommand.logfile from the Pi and upload it to pastebin.com to see what errors are encountered by the emulator.
                  • Yet again, I don't understand. There it is, in plain english, in the opening statement. Is it wrong of me to have Retropie 3? Is it impossible to look for help here because I have this version of Retropie?
                  • So the problem is that it's not possible for people to read the log file off of a screencap, which I provided? Is it not allowed? Is it too hard to see?
                  mituM mediamogulM BuZzB 3 Replies Last reply Reply Quote -3
                  • mituM
                    mitu Global Moderator @hapanpappa
                    last edited by

                    @hapanpappa said in NES roms not loading - worked just fine yesterday:

                    Maybe there's a major misunderstanding going on, then; plenty of information was there from the beginning, maybe you simply didn't see it?

                    You provided one information about your system - RetroPie 3. Compared to the info you provided later, I wouldn't call it plenty.

                    So the problem is that it's not possible for people to read the log file off of a screencap, which I provided? Is it not allowed? Is it too hard to see?

                    The screeencap you provided is from the correct log file, but without verbose logging - that's why I asked you to enable it before running the game.

                    1 Reply Last reply Reply Quote 0
                    • mediamogulM
                      mediamogul Global Moderator @hapanpappa
                      last edited by mediamogul

                      @hapanpappa said in NES roms not loading - worked just fine yesterday:

                      Is it wrong of me to have Retropie 3? Is it impossible to look for help here because I have this version of Retropie?

                      It's not impossible, but you should really update eventually to avoid potential problems. Most of us haven't used these older software versions in quite some time and have even forgotten many of the eccentricities that have since been corrected. As a result, troubleshooting can be extremely difficult.

                      So the problem is that it's not possible for people to read the log file off of a screencap, which I provided? Is it not allowed? Is it too hard to see?

                      Screencaps are indeed difficult for people to read. You have to understand that everyone here wants to help, but they're doing so out of a simple desire to be considerate to others who are having trouble. That same level of consideration is appreciated from those asking for help as well. Surely you have to admit that offering as much information as possible and making it easy to inspect is really not a lot to ask for free technical support.

                      RetroPie v4.5 • RPi3 Model B • 5.1V 2.5A PSU • 16GB SanDisk microSD • 512GB External Drive

                      1 Reply Last reply Reply Quote 1
                      • BuZzB
                        BuZz administrators @hapanpappa
                        last edited by

                        @hapanpappa not sure how you think you know what's relevant. Unnecessary to get argumentative/defensive about this - you are here asking us for help. Providing the information we ask for can help us diagnose issues. Eg. Old Kodi used to crash with PS3 controllers connected. So controller information can be relevant even if it may seem not.

                        To help us help you - please make sure you read the sticky topics before posting - https://retropie.org.uk/forum/topic/3/read-this-first

                        H 1 Reply Last reply Reply Quote 1
                        • rbakerR
                          rbaker @hapanpappa
                          last edited by rbaker

                          @hapanpappa said in NES roms not loading - worked just fine yesterday:

                          Pi model: Refer to initial post

                          Where? When you say Retropie 3, do you actually mean you are running a raspberry Pi3B? or a B+? or a 1 etc?

                          Retropie Version Used: Refer to initial post

                          Where? Are you really running version 3 of Retropie (circa 2015)? I started 2 years ago on 3.8!! is this a mistake? Did you use the official image? or a third party one?

                          Emulator: Refer to initial post

                          Which emulator? Where does it say? There are 7 SNES emulators for example?

                          Maybe there's a major misunderstanding going on, then; plenty of information was there from the beginning, maybe you simply didn't see it?

                          There is no information there so definitely a misunderstanding but definitely on your part. I also think there are 3 NES emulators in retropie.

                          It's all guesswork when there is no clear indication of which emulator on which retropie version on which hardware we are talking which is why you probably should have just posted what you agreed to post when you registered. Saves a load of time.

                          1 Reply Last reply Reply Quote 1
                          • H
                            hapanpappa @BuZz
                            last edited by hapanpappa

                            @buzz said in NES roms not loading - worked just fine yesterday:

                            @hapanpappa not sure how you think you know what's relevant. Unnecessary to get argumentative/defensive about this - you are here asking us for help. Providing the information we ask for can help us diagnose issues. Eg. Old Kodi used to crash with PS3 controllers connected. So controller information can be relevant even if it may seem not.

                            If I'm defensive, then you're offensive to the same extent - I simply shared what was going through my mind when I didn't share my controller type and other stuff in my first post. That's not being argumentative or defensive. I proceeded to immediately provide said information after I understood what was asked of me. As you said, I came asking for help, and provided every bit of info I knew how to - I'm not the one hung up on argumentation. As far as I'm concerned, you've already won, since you want to make it into a competition.

                            @rbaker said in NES roms not loading - worked just fine yesterday:

                            Where? Are you really running version 3 of Retropie (circa 2015)? I started 2 years ago on 3.8!! is this a mistake? Did you use the official image? or a third party one?

                            For the 3rd time, Retropie 3. Version 3. If I'm being defensive, maybe it's because people are clearly being offensive, this being a clear indicator. Why else would people get so hung up on this. I said it from the start.
                            I'm quite sure I used an official image. Is it such an unbelievable thing to not update a platform such as this? As to the raspberry pie or the hardware, I have no recollection other than it was 3. Bought it off ebay such a long time ago.

                            Which emulator? Where does it say? There are 7 SNES emulators for example?

                            0_1539462332938_dfghdfgh.png

                            There is no information there so definitely a misunderstanding but definitely on your part. I also think there are 3 NES emulators in retropie.

                            It's all guesswork when there is no clear indication of which emulator on which retropie version on which hardware we are talking which is why you probably should have just posted what you agreed to post when you registered. Saves a load of time.

                            As I have said from the beginning, the info was there. If your only job in life atm is ignoring that fact and being accusatory towards me as a result, more power to you. You keep on making some assertions that simply aren't true. I don't get it - why?

                            This has been an interesting dialogue and told me much about your community. I thank you for all the support I got. I showed the error code I provided in the op to a rl friend and he told me what was wrong based on that alone - problem solved.

                            ClydeC 1 Reply Last reply Reply Quote -3
                            • ClydeC
                              Clyde @hapanpappa
                              last edited by

                              @hapanpappa said in NES roms not loading - worked just fine yesterday:

                              If your only job in life atm is ignoring that fact and being accusatory towards me as a result, more power to you. You keep on making some assertions that simply aren't true. I don't get it - why?

                              No offense, but did you notice that you make exactly such assertions one sentence before?

                              This has been an interesting dialogue and told me much about your community.

                              Whatever the sample size of four can tell about a whole community.

                              1 Reply Last reply Reply Quote 1
                              • T
                                tayocof Banned
                                last edited by

                                Hi sorry for replying to an old thread, but I barrow my friends Pi3 and connect it to my PC. But the problem is that I can't find the NES ROMs, I put them in the folder named NES but when I enter the folder it says EMPTY, what I'm doing it wrong?

                                mituM 1 Reply Last reply Reply Quote 0
                                • mituM
                                  mitu Global Moderator @tayocof
                                  last edited by

                                  @tayocof Did you restart EmulationStation after adding the ROMs ?

                                  T 1 Reply Last reply Reply Quote 0
                                  • T
                                    tayocof Banned @mitu
                                    last edited by mitu

                                    No, I just download the removed and start searching them for playing I will do that, tnx.

                                    mituM 1 Reply Last reply Reply Quote 0
                                    • mituM
                                      mitu Global Moderator @tayocof
                                      last edited by

                                      @tayocof Please don't post links to ROMs or other copyrighted materials - https://retropie.org.uk/forum/topic/2/forum-rules.

                                      1 Reply Last reply Reply Quote 1
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