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    Please do not post a support request without first reading and following the advice in https://retropie.org.uk/forum/topic/3/read-this-first

    EmulationStation Kiosk-USB Specific Crash - Can it be Replicated?

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    kiosk modeemulationstaioncrash
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    • mituM
      mitu Global Moderator @hooperre
      last edited by

      @hooperre Try to login to the system via SSG and run killall dialog when the message is on-screen. I forgot about this option.

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      • hooperreH
        hooperre
        last edited by hooperre

        @mitu I basically just see the error screen above a regular terminal as if you exited EmulationStation after using the killall dialog command, but I don't see the actual error message anywhere.

        Only have collections starting with letters. es_log.txt here: https://pastebin.com/hszxWE2V.

        4B ~ RPi PSU 5.1V / 3.0A ~ 32GB SanDisk microSD ~ 128GB USB

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        • mituM
          mitu Global Moderator
          last edited by

          OK, time to bring up the big guns. If you have SSH access to the Pi, you can try to get a backtrace from the crash:

          1. Install gdb with
          apt -y install gdb
          
          1. Replace the autostart.sh command to start ES with
          gdb -batch -ex "run" -ex "bt" -ex "quit" /opt/retropie/supplementary/emulationstation/emulationstation 2>&1 > /tmp/es.log
          

          So, instead of the normal autostart.sh which contains just

          emulationstation #auto
          

          you should have

          # emulationstation #auto
          gdb -batch -ex "run" -ex "bt" -ex "quit" /opt/retropie/supplementary/emulationstation/emulationstation 2>&1 > /tmp/es.log
          

          You can find the autostart.sh file in /opt/retropie/configs/all/autostart.sh, do a backup of it just in case.

          Reboot, get the crash message, but don't stop the Pi right away, just SSH in and get the /tmp/es.log file which should contain the crash place in Emulationstation.

          hooperreH 1 Reply Last reply Reply Quote 0
          • hooperreH
            hooperre @mitu
            last edited by hooperre

            @mitu

            My autostart.sh appears as follows:

            emulationstation #auto
            gdb -batch -ex "run" -ex "bt" -ex "quit" /opt/retropie/supplementary/emulationstation/emulationstation 2>&1 > /tmp/es.log
            

            I did have to change file permissions to 777 in the created directories above to view them. Am I missing a sudo command anywhere? (sudo gdb doesn't seem to make it work.)

            sudo nano /tmp/es.log shows nothing.

            Am dumb was missing the comment part of # emulationstation #auto on line 1.

            es.log: https://pastebin.com/BpXY8K3A

            4B ~ RPi PSU 5.1V / 3.0A ~ 32GB SanDisk microSD ~ 128GB USB

            mituM 1 Reply Last reply Reply Quote 0
            • mituM
              mitu Global Moderator @hooperre
              last edited by

              @hooperre Well, that's the error right there :|. Let's see how we can solve that.

              hooperreH 1 Reply Last reply Reply Quote 1
              • hooperreH
                hooperre @mitu
                last edited by

                @mitu Haha hey thanks for sticking with me this far. It's all gibberish to me so hope you can come up with something! :)

                4B ~ RPi PSU 5.1V / 3.0A ~ 32GB SanDisk microSD ~ 128GB USB

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                • mituM
                  mitu Global Moderator
                  last edited by

                  I did some tests and I can't get a crash because of Kid mode. Would it be possible to make a zip of all the gamelists.xml and collections you have (no ROMs) and upload it somewhere ? You can easily create an archive with

                  # zip the gamelists
                  find $HOME/RetroPie/roms/ .emulationstation/gamelists/ -name gamelist.xml | xargs zip -P retropie -@ gamelist.zip
                  
                  # zip the collections
                  zip -P retropie -r collections.zip $HOME/.emulationstation/collections/
                  
                  hooperreH 1 Reply Last reply Reply Quote 0
                  • hooperreH
                    hooperre @mitu
                    last edited by hooperre

                    @mitu got an error on the first line xargs: zip: No such file or directory

                    Second I get -bash: zip: command not found

                    4B ~ RPi PSU 5.1V / 3.0A ~ 32GB SanDisk microSD ~ 128GB USB

                    mituM 1 Reply Last reply Reply Quote 0
                    • mituM
                      mitu Global Moderator @hooperre
                      last edited by

                      @hooperre Ah, I forgot zip is not installed by default. You can install it with

                      apt -y install zip
                      

                      then the commands should work.

                      hooperreH 1 Reply Last reply Reply Quote 0
                      • hooperreH
                        hooperre @mitu
                        last edited by

                        @mitu Okay they worked, but I'm not sure where they're located.

                        4B ~ RPi PSU 5.1V / 3.0A ~ 32GB SanDisk microSD ~ 128GB USB

                        mituM 1 Reply Last reply Reply Quote 0
                        • mituM
                          mitu Global Moderator @hooperre
                          last edited by

                          @hooperre In your home folder (/home/pi) probably.

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                          • hooperreH
                            hooperre
                            last edited by hooperre

                            [removed]

                            4B ~ RPi PSU 5.1V / 3.0A ~ 32GB SanDisk microSD ~ 128GB USB

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                            • mituM
                              mitu Global Moderator
                              last edited by

                              Thanks - you can delete them (they're password protected anyway). I'll give it a shot to see if I can reproduce the error and maybe finding a fix.

                              1 Reply Last reply Reply Quote 1
                              • mituM
                                mitu Global Moderator
                                last edited by mitu

                                @hooperre - good news, I reproduced the crash with your files. Now I only need to find the fix. It seems the crash happens when the Emulationstation tries to populate the Recent auto-collection, if this collection is no longer displayed (disabled from the settings), the crash happens. You don't event need to have other custom collections, just the regular (All/Fav/Recent) enabled.

                                I'll see how I can debug this further, we'll find a fix for it.

                                hooperreH 1 Reply Last reply Reply Quote 2
                                • hooperreH
                                  hooperre @mitu
                                  last edited by

                                  @mitu Well done. Thanks for your help and hope it helps someone else out!

                                  4B ~ RPi PSU 5.1V / 3.0A ~ 32GB SanDisk microSD ~ 128GB USB

                                  mituM 1 Reply Last reply Reply Quote 0
                                  • mituM
                                    mitu Global Moderator @hooperre
                                    last edited by mitu

                                    @hooperre A fix has been submitted and accepted, it will appear sometimes in the emulationstation package. If you want to try out the fix, you can install the emulationstation-dev package, which should contain the fix.

                                    hooperreH 1 Reply Last reply Reply Quote 1
                                    • hooperreH
                                      hooperre @mitu
                                      last edited by

                                      @mitu Excellent! I'll give it a shot.

                                      4B ~ RPi PSU 5.1V / 3.0A ~ 32GB SanDisk microSD ~ 128GB USB

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