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    Please do not post a support request without first reading and following the advice in https://retropie.org.uk/forum/topic/3/read-this-first

    USB audio not recognized

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    usb audio
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    • B
      backstander @KBert
      last edited by

      @KBert

      Any more ideas?

      Test with another/different powered USB hub? Maybe borrow one from a friend?

      Also maybe get a Bluetooth keyboard to pair with the Pi Zero W and try the USB audio connected without a USB hub.

      ClydeC 1 Reply Last reply Reply Quote 0
      • ClydeC
        Clyde @backstander
        last edited by

        @backstander said in USB audio not recognized:

        Also maybe get a Bluetooth keyboard to pair with the Pi Zero W and try the USB audio connected without a USB hub.

        Or enable SSH in Retropie, install Putty in Windows, and control the Pi via network, making the keyboard obsolete.

        K 1 Reply Last reply Reply Quote 1
        • K
          KBert @Clyde
          last edited by

          @Clyde

          I am SSHed into the Pi Zero, but not over wifi. Instead I have a USB to Ethernet adapter. I haven't successfully managed to get wifi working in the lab (not my private network). I need to enter a username and password instead of just a password to make it work. I have tried a few times, but no luck. I also can not connect to the Pi using the second ethernet port on the wall. The IT guys seem to block any Raspberry Pi. I have a router that connects to my Pi that I also have my desktop connected as well.

          I am trying to hunt down another USB hub. Failing that I will grab a wireless router and try and set the Pi up on that so I can connect from my desktop and then plug the USB audio in directly.

          I will let you know what happens.

          Thanks!
          KB

          ClydeC 1 Reply Last reply Reply Quote 0
          • ClydeC
            Clyde @KBert
            last edited by

            @KBert If you are using the Pi via SSH, could you please post any shell output in a code block instead of a picture? Like this:

            It really helps with readability, and the forum search can find the text within it if someone else looks for it. :) (Syntax highlighting looks funny in normal sentences.)
            

            I'm eager to hear any progress from you.

            1 Reply Last reply Reply Quote 0
            • K
              KBert
              last edited by

              My apologies for not putting things in proper form while posting. I will try to behave better in the future.

              Also I have run into another issue. I could not find another USB hub and my Pi is insisting that there is "No wireless interface found". I have a wireless router ready to go so as soon as I get this Pi online I will be able to update on my audio issue. I probably won't have an update until tomorrow or later in the week depending on how time goes. Sorry to make you wait.

              Thanks!
              KB

              1 Reply Last reply Reply Quote 0
              • ClydeC
                Clyde
                last edited by

                Take your time, I don't think anyone here will go crazy due to some days of waiting. Patience is a virtue. ;)

                Good luck!

                K 1 Reply Last reply Reply Quote 0
                • K
                  KBert @Clyde
                  last edited by

                  @Clyde

                  Indeed. In fact it's time to go home and spend some time with my wife and son.

                  Thanks!
                  KB

                  1 Reply Last reply Reply Quote 0
                  • mituM
                    mitu Global Moderator
                    last edited by

                    Make sure the Wifi adapter isn't blocked - run sudo rfkill unblock all before trying again to connect to Wifi.

                    K 1 Reply Last reply Reply Quote 0
                    • K
                      KBert @mitu
                      last edited by

                      @mitu
                      Thank you for the suggestion. Unfortunately this was one of the things I tried yesterday that didn't seem to make a difference.

                      Thanks!
                      KB

                      1 Reply Last reply Reply Quote 0
                      • K
                        KBert
                        last edited by

                        I found another USB hub. This was was unpowered and would no support more than one device at a time on the Pi Zero. I then tried connecting only the keyboard to the Pi. I put in the :

                        tail -f /var/log/syslog
                        

                        and unplugged the keyboard. It showed that the device was disconnected. I then plugged in my USB audio circuit and again nothing happened.

                        I still have not managed to get the wifi working.

                        Thanks!
                        KB

                        1 Reply Last reply Reply Quote 0
                        • K
                          KBert
                          last edited by

                          Well I am starting to think that this USB audio chip I have is simply not compatible with the Raspberry Pi Zero W. My reasoning:

                          1 - USB Circuit works fine with Windows Desktop and with Raspberry Pi 2.
                          2 - USB Circuit not detected through USB Hub on my original Pi Zero W.
                          3 - Loaded Retropie 4.5.1 on spare SD card and plugged it into spare Pi Zero W. Without modifying config and overlays to run DPI I was able to get wifi working without any trouble.
                          4 - Using SSH logged into the Pi and then plugged the USB audio circuit directly into USB on Pi Zero W.

                          USB audio still not detected.

                          I think I am going to have to look for a different chip.

                          I do find it curious that it works on a Pi 2 but not a Pi Zero.

                          Thanks everyone for the help. I will check back in when I have a different chip.

                          Thanks!
                          KB

                          1 Reply Last reply Reply Quote 2
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