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Please do not post a support request without first reading and following the advice in https://retropie.org.uk/forum/topic/3/read-this-first

USB audio not recognized

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usb audio
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  • C
    Clyde @backstander
    last edited by 28 Oct 2019, 20:51

    @backstander said in USB audio not recognized:

    Also maybe get a Bluetooth keyboard to pair with the Pi Zero W and try the USB audio connected without a USB hub.

    Or enable SSH in Retropie, install Putty in Windows, and control the Pi via network, making the keyboard obsolete.

    K 1 Reply Last reply 28 Oct 2019, 21:05 Reply Quote 1
    • K
      KBert @Clyde
      last edited by 28 Oct 2019, 21:05

      @Clyde

      I am SSHed into the Pi Zero, but not over wifi. Instead I have a USB to Ethernet adapter. I haven't successfully managed to get wifi working in the lab (not my private network). I need to enter a username and password instead of just a password to make it work. I have tried a few times, but no luck. I also can not connect to the Pi using the second ethernet port on the wall. The IT guys seem to block any Raspberry Pi. I have a router that connects to my Pi that I also have my desktop connected as well.

      I am trying to hunt down another USB hub. Failing that I will grab a wireless router and try and set the Pi up on that so I can connect from my desktop and then plug the USB audio in directly.

      I will let you know what happens.

      Thanks!
      KB

      C 1 Reply Last reply 28 Oct 2019, 21:16 Reply Quote 0
      • C
        Clyde @KBert
        last edited by 28 Oct 2019, 21:16

        @KBert If you are using the Pi via SSH, could you please post any shell output in a code block instead of a picture? Like this:

        It really helps with readability, and the forum search can find the text within it if someone else looks for it. :) (Syntax highlighting looks funny in normal sentences.)
        

        I'm eager to hear any progress from you.

        1 Reply Last reply Reply Quote 0
        • K
          KBert
          last edited by 28 Oct 2019, 22:02

          My apologies for not putting things in proper form while posting. I will try to behave better in the future.

          Also I have run into another issue. I could not find another USB hub and my Pi is insisting that there is "No wireless interface found". I have a wireless router ready to go so as soon as I get this Pi online I will be able to update on my audio issue. I probably won't have an update until tomorrow or later in the week depending on how time goes. Sorry to make you wait.

          Thanks!
          KB

          1 Reply Last reply Reply Quote 0
          • C
            Clyde
            last edited by 28 Oct 2019, 22:11

            Take your time, I don't think anyone here will go crazy due to some days of waiting. Patience is a virtue. ;)

            Good luck!

            K 1 Reply Last reply 28 Oct 2019, 22:26 Reply Quote 0
            • K
              KBert @Clyde
              last edited by 28 Oct 2019, 22:26

              @Clyde

              Indeed. In fact it's time to go home and spend some time with my wife and son.

              Thanks!
              KB

              1 Reply Last reply Reply Quote 0
              • M
                mitu Global Moderator
                last edited by 29 Oct 2019, 05:38

                Make sure the Wifi adapter isn't blocked - run sudo rfkill unblock all before trying again to connect to Wifi.

                K 1 Reply Last reply 29 Oct 2019, 14:33 Reply Quote 0
                • K
                  KBert @mitu
                  last edited by 29 Oct 2019, 14:33

                  @mitu
                  Thank you for the suggestion. Unfortunately this was one of the things I tried yesterday that didn't seem to make a difference.

                  Thanks!
                  KB

                  1 Reply Last reply Reply Quote 0
                  • K
                    KBert
                    last edited by 29 Oct 2019, 16:27

                    I found another USB hub. This was was unpowered and would no support more than one device at a time on the Pi Zero. I then tried connecting only the keyboard to the Pi. I put in the :

                    tail -f /var/log/syslog
                    

                    and unplugged the keyboard. It showed that the device was disconnected. I then plugged in my USB audio circuit and again nothing happened.

                    I still have not managed to get the wifi working.

                    Thanks!
                    KB

                    1 Reply Last reply Reply Quote 0
                    • K
                      KBert
                      last edited by 29 Oct 2019, 21:23

                      Well I am starting to think that this USB audio chip I have is simply not compatible with the Raspberry Pi Zero W. My reasoning:

                      1 - USB Circuit works fine with Windows Desktop and with Raspberry Pi 2.
                      2 - USB Circuit not detected through USB Hub on my original Pi Zero W.
                      3 - Loaded Retropie 4.5.1 on spare SD card and plugged it into spare Pi Zero W. Without modifying config and overlays to run DPI I was able to get wifi working without any trouble.
                      4 - Using SSH logged into the Pi and then plugged the USB audio circuit directly into USB on Pi Zero W.

                      USB audio still not detected.

                      I think I am going to have to look for a different chip.

                      I do find it curious that it works on a Pi 2 but not a Pi Zero.

                      Thanks everyone for the help. I will check back in when I have a different chip.

                      Thanks!
                      KB

                      1 Reply Last reply Reply Quote 2
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