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Please do not post a support request without first reading and following the advice in https://retropie.org.uk/forum/topic/3/read-this-first

Unable to install packages

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  • M
    MarcuFinx76
    last edited by 7 Apr 2020, 19:32

    I tried installing drastic to run Nintendo DS games but when I try installing from binary I get a screen reading, "Could not install package(s): libibus-1.0-dev, libdbus-1-dev, fetid-libs-dev, libsndio-dev, libxss-dev, libxt-dev, libxu-dev, libbeg11-mesa-dev, libgles2-mesa-dev, libgbm-dev" I tried to also install recast and got the same thing. I don't know what is causing this to happen.

    (I also should mention I have Retropie 4.4 running on a Raspberry Pi 3b+)

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    • M
      mitu Global Moderator
      last edited by 7 Apr 2020, 20:09

      Is your Pi connected to the internet ? Installing packages doesn't work without an internet connection.

      M 1 Reply Last reply 7 Apr 2020, 20:59 Reply Quote 0
      • M
        MarcuFinx76 @mitu
        last edited by 7 Apr 2020, 20:59

        @mitu I am. I've been able to connect the pi to my computer over the network multiple times so I know for a fact that it is working

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        • M
          mitu Global Moderator
          last edited by 7 Apr 2020, 21:05

          The we'll need more details, a full log would be useful. Installation logs are stored in /home/pi/RetroPie-Setup/logs, they're timestamped and contain the full log of the installation. You should get the latest one and post its contents on pastebin.com.

          M 1 Reply Last reply 8 Apr 2020, 02:59 Reply Quote 0
          • M
            MarcuFinx76 @mitu
            last edited by 8 Apr 2020, 02:59

            @mitu The latest on says "rps_2020-04-07_193018.log.gz". I put it into the pastebin link. What should I do now?

            M 1 Reply Last reply 8 Apr 2020, 03:48 Reply Quote 0
            • M
              mitu Global Moderator @MarcuFinx76
              last edited by 8 Apr 2020, 03:48

              @MarcuFinx76 Provide the link here in the topic to see the error ?

              M 1 Reply Last reply 8 Apr 2020, 04:52 Reply Quote 0
              • M
                MarcuFinx76 @mitu
                last edited by 8 Apr 2020, 04:52

                @mitu https://pastebin.com/e1X2CAtb Is this what you mean?

                M 1 Reply Last reply 8 Apr 2020, 04:53 Reply Quote 0
                • M
                  mitu Global Moderator @MarcuFinx76
                  last edited by 8 Apr 2020, 04:53

                  @MarcuFinx76 Almost. We're interested in the contents of the file, not the name. Unpack-it (install 7Zip if you don't have it installed), open it in a text editor (line Notepad) and paste the contents of the file.

                  M 1 Reply Last reply 8 Apr 2020, 05:20 Reply Quote 0
                  • M
                    MarcuFinx76 @mitu
                    last edited by MarcuFinx76 4 Aug 2020, 06:28 8 Apr 2020, 05:20

                    @mitu The log has to be put through 7zip to be opened? I have yet to open the log on my MacBook, but I do have a picture of the log opened on the RetroPie setup itself if that also works

                    M 1 Reply Last reply 8 Apr 2020, 06:00 Reply Quote 0
                    • M
                      mitu Global Moderator @MarcuFinx76
                      last edited by 8 Apr 2020, 06:00

                      @MarcuFinx76 said in Unable to install packages:

                      but I do have a picture of the log opened on the RetroPie setup itself if that also works

                      I don't think that's what we need. Copy the log file over to your mac/PC and unpack it first.

                      M 1 Reply Last reply 18 Apr 2020, 19:00 Reply Quote 0
                      • M
                        MarcuFinx76 @mitu
                        last edited by 18 Apr 2020, 19:00

                        @mitu Can you please walk me through how to do that because I have no idea where to start with that

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                        • M
                          mitu Global Moderator
                          last edited by mitu 18 Apr 2020, 19:03

                          You don't know how to unpack the file or how to transfer it ? How are you accessing your PI ?

                          EDIT: at this stage, I think it would be faster (and maybe easier) to backup your ROMs and re-install using the latest image.

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                          • M
                            MarcuFinx76
                            last edited by MarcuFinx76 18 Apr 2020, 19:06

                            I connected the Mac to the Pi over the network both are connected to. All I see are roms, bios, configs and splashscreens. In terms of importing the logs is where I'm having trouble

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                            • M
                              mitu Global Moderator
                              last edited by 18 Apr 2020, 20:16

                              You'll need to enable SSH on your PI and use an utility like CyberDuck or FileZilla to be able to download the log file to your mac, then unpack the log and upload its contents to pastebin.com.

                              1 Reply Last reply Reply Quote 0
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