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    Please do not post a support request without first reading and following the advice in https://retropie.org.uk/forum/topic/3/read-this-first

    Preview videos corrupt just for arcade on Pi4, ok on Pi3.

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    video playback
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    • G
      g0nz0uk
      last edited by

      Hello,

      I'm just migrating all my roms and systems from my pi3 to pi4 and all is ok apart from the arcade folder.

      All the roms work and images in Emulationstation, but the video previews don't. If I view via the network (\retropie\roms\arcade\images) they are there, but if I can't play on my PC unless I install VLC player.

      I checked my pi3 and they are the same but play, do I need to install some extra video codex on the Pi4?

      96d2e63a-80b2-4201-ae7c-69986e71781f-image.png

      Thanks

      1 Reply Last reply Reply Quote 0
      • mituM
        mitu Global Moderator
        last edited by

        Are you using omxplayer or the internal video player for video previews ?

        G 1 Reply Last reply Reply Quote 0
        • G
          g0nz0uk @mitu
          last edited by

          @mitu I've tried it with it on and off and same results.

          G 1 Reply Last reply Reply Quote 0
          • G
            g0nz0uk @g0nz0uk
            last edited by

            @g0nz0uk on the Pi3 all good though.

            I copied 1 video over from the working Pi3 to the Pi4 and no luck.

            On the PC they don't run until I used VLC player. All other emulators are fine, but when I browse to them via \retropie\roms they show their preview in the thumbnail, but the arcade ones don't.

            1 Reply Last reply Reply Quote 0
            • mituM
              mitu Global Moderator
              last edited by

              It's an old problem with certain arcademovies snapshots, their codec is not compatible with the Pi's mpeg4 decoder. On the Pi3, only omxplayer was affected, but recent versions of vlc have started doing the same.
              The only workaround at this time is to transcode those videos to a codec that works with vlc/omxplayer. There are a few forums topics with some utilities that would do this conversion automatically.

              G 1 Reply Last reply Reply Quote 0
              • G
                g0nz0uk @mitu
                last edited by

                @mitu thanks, I’ll have a search of the forum and see what tool that is and give it a try.

                G 1 Reply Last reply Reply Quote 0
                • G
                  g0nz0uk @g0nz0uk
                  last edited by g0nz0uk

                  @mitu I managed to re-encode the vidoes using handbrake and then import and all is working great now.

                  Saw someone reply and get banned here, hopefully I didn't cause any issues with this post.

                  mituM 1 Reply Last reply Reply Quote 0
                  • mituM
                    mitu Global Moderator @g0nz0uk
                    last edited by

                    @g0nz0uk said in Preview videos corrupt just for arcade on Pi4, ok on Pi3.:

                    Saw someone reply and get banned here,

                    It was a spam bot - nothing to do with the content of the topic itself.

                    1 Reply Last reply Reply Quote 1
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