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    Please do not post a support request without first reading and following the advice in https://retropie.org.uk/forum/topic/3/read-this-first

    Sound not working?

    Scheduled Pinned Locked Moved Help and Support
    sound issuessound mixeremulationstatonraspberry pi 44.6.7
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    • MeltedPineappleM
      MeltedPineapple
      last edited by

      I am using a raspberry pie 4 on version 4.6.7
      When I first logged on I updated my system, and then I tried to play a game. It was super loud, I think almost 100%, but the slider showed zero but would reset if you moved it and excited the sound settings page. I messed around with the sound settings, and nothing worked. I ended up restarting emulationstation, and viola, the slider showed 98%. I turned it down to 50%, and then excited the sound menu, and there was no sound. Looked at the sound settings, and the slider went down to zero. When I boot who a game, right before it gives me the grey box saying to press a to interrupt startup, an error saying “volumecontrol - Failed to find mixer elements!” Or something along those lines. I don’t rethink I put my sound settings back to default when I messed with them the first time, could that be it. I don’t remember what the default sound settings are, so if someone could remind me of that, thanks. Retropie has worked great and without a hitch before this. Thanks!

      Also, a system called “all” recently showed up in my systems. Any idea how to get rid of that? (It has all my roms)

      1 Reply Last reply Reply Quote 0
      • MeltedPineappleM
        MeltedPineapple
        last edited by

        Can anyone please give me some help? I’m really stuck here.

        1 Reply Last reply Reply Quote 0
        • simpleethatS
          simpleethat
          last edited by simpleethat

          So it looks like under Sound Settings the defaults from the Pi4 image are:
          Audio Card: Default
          Audio Device: PCM
          Enable Navigation Sounds: ON
          Enable Video Audio: ON
          OMX Player Audio Device: Both

          And for your other problem it sounds like you turned on the Automatic Game Collection "All Games". From The EmulationStation menu:
          Choose "Game Collection Settings" then "Automatic Game Collections" and you should see the "All Games" option. Personally, I like to use "Favorites" and "Last Played" (the latter stops at entry 50).

          Also, please don't bump your posts like that. Give people some time to come online and help.

          EDIT: love the name, it gave me a good chuckle.

          MeltedPineappleM 1 Reply Last reply Reply Quote 0
          • MeltedPineappleM
            MeltedPineapple @simpleethat
            last edited by MeltedPineapple

            @simpleethat thanks for the advice on how to get rid of the app folder, it worked! But as for my volume error, it’s still there. I will attach a photo if anyone would like to take a look. Also, the slider is still resetting back to zero. Any help is appreciated.FC0A3687-DC93-4873-AD8D-E15785CA8B43.jpeg

            mituM 1 Reply Last reply Reply Quote 0
            • mituM
              mitu Global Moderator @MeltedPineapple
              last edited by

              @MeltedPineapple Check the 1st pinned topic in the Help category - https://retropie.org.uk/forum/topic/26628/.

              MeltedPineappleM 1 Reply Last reply Reply Quote 0
              • MeltedPineappleM
                MeltedPineapple @mitu
                last edited by MeltedPineapple

                @mitu I’ll try that tomorrow, thanks for the help. But quick question, how do I update emulationstation? Everything else makes sense. Thanks for the help!

                Edit:Just looked at the pinned thing. Sorry for not reading it, had seen it every time I’m in the forum and didn’t connect it to my problem.

                mituM 1 Reply Last reply Reply Quote 0
                • mituM
                  mitu Global Moderator @MeltedPineapple
                  last edited by

                  @MeltedPineapple said in Sound not working?:

                  But quick question, how do I update emulationstation?

                  See https://retropie.org.uk/docs/Updating-RetroPie/ for how to update RetroPie and it's packages, the page is also linked in the topic. If you're on 4.6.7 and you updated all your packages, then you should have the latest version of EmulationStation, but it's explained in the help topic which version you should have.

                  MeltedPineappleM 1 Reply Last reply Reply Quote 0
                  • MeltedPineappleM
                    MeltedPineapple @mitu
                    last edited by MeltedPineapple

                    @mitu after trying this, the slider works now. However, I don’t have any volume, even if I turn the slider up and it does save, no volume. Sometimes the mixer not found errors occurs, but even if it doesn’t there still isn’t any sound. Any ideas?

                    mituM 1 Reply Last reply Reply Quote 0
                    • mituM
                      mitu Global Moderator @MeltedPineapple
                      last edited by

                      @MeltedPineapple Post your Audio settings in EmulationStation and some details about your setup.

                      MeltedPineappleM 1 Reply Last reply Reply Quote 0
                      • MeltedPineappleM
                        MeltedPineapple @mitu
                        last edited by MeltedPineapple

                        @mitu ok, my audio settings are as follows

                        Audio card: Default
                        Audio Device: HDMI
                        Enable Navigation Sounds: ON
                        Enable Video Player: ON
                        OMX Audio Device: ALSA

                        All I have in my setup is an HDMI monitor that is plugged into my pie via a dongle that turns it into mini HDMI.
                        I have a USB C plug that powers the pie.
                        I use a keyboard and knockoff PDP wired switch controller in the USB 2 spots.
                        All of the sound was working great until I updated. Is there a command I can use to bring it back to the version before this update perhaps.
                        I would prefer just to fix the problem though.
                        Thanks!

                        mituM 1 Reply Last reply Reply Quote 0
                        • mituM
                          mitu Global Moderator @MeltedPineapple
                          last edited by

                          @MeltedPineapple Settings look ok for audio - did you also set-up the audio output to HDMI from the RetroPie Audio menu ?

                          MeltedPineappleM 1 Reply Last reply Reply Quote 0
                          • MeltedPineappleM
                            MeltedPineapple @mitu
                            last edited by

                            @mitu No, I did not . Can you explain how to do that? Thanks for holding my hand through this.

                            mituM 1 Reply Last reply Reply Quote 0
                            • mituM
                              mitu Global Moderator @MeltedPineapple
                              last edited by

                              @MeltedPineapple It's one of the steps included in the pinned topic.

                              1 Reply Last reply Reply Quote 0
                              • MeltedPineappleM
                                MeltedPineapple
                                last edited by

                                @mitu, I did the audio change in Retropie and the error went away. But, still no sound. Any ideas?

                                mituM 1 Reply Last reply Reply Quote 0
                                • mituM
                                  mitu Global Moderator @MeltedPineapple
                                  last edited by

                                  @MeltedPineapple is the sound not working in EmulationStation only or the games also are without sound ?

                                  1 Reply Last reply Reply Quote 0
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