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    Please do not post a support request without first reading and following the advice in https://retropie.org.uk/forum/topic/3/read-this-first

    Audio issues after latest Raspbian updates (June 2020)

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    audiobusteremulationstatioraspbianupdate
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    • K
      kactius
      last edited by kactius

      HI everyone:
      Pi Model :(2B, pi3, pi3b+)
      Power Supply used: official
      RetroPie Version Used : retropie-buster-4.6-rpi2_rpi3 update retropie setup script to 4.6.8 last commit 5days ago 0ce9f214
      Emulationstation by source V2.9.3RP
      Kernel: 5.4.68-v7+
      Built From: RetroPie website, and update by me hand retropie setup, packages and system.
      Raspi-config 20200902
      I have a strange change that I can't understand how to change it or understand what it can affect
      By the moment.... I just have no sound when I change resolution from 1920 to a lower resolution and/or when change audio menu options in emulationstation
      Attention to : kernel version and Subdevices: 3/4
      Working in hdmi :
      Audio Card: Default
      Audio Device: HDMI
      OMX Audio Device: ALSA
      Change to headphone lost all sound.

      Symptoms include:
      Error messages showing when a game is launched (lvl0: VolumeControl::init() - Failed to find mixer elements).
      Sound missing in EmulationStation and/or games.
      System Volume slider stuck at 0% in EmulationStation's Sound settings.
      Other Symptoms:
      In ocassions is imposible to restart system...

      5.4.68-v7+
      **** List of PLAYBACK Hardware Devices ****
      card 0: b1 [bcm2835 HDMI 1], device 0: bcm2835 HDMI 1 [bcm2835 HDMI 1]
        Subdevices: 3/4
        Subdevice #0: subdevice #0
        Subdevice #1: subdevice #1
        Subdevice #2: subdevice #2
        Subdevice #3: subdevice #3
      card 1: Headphones [bcm2835 Headphones], device 0: bcm2835 Headphones [bcm2835 Headphones]
        Subdevices: 4/4
        Subdevice #0: subdevice #0
        Subdevice #1: subdevice #1
        Subdevice #2: subdevice #2
        Subdevice #3: subdevice #3
      

      By the moment only find a solution downgrade kernel from 5.4.68-v7+ to 5.4.51-v7+
      sudo apt update
      sudo apt install --reinstall libraspberrypi0 libraspberrypi-{bin,dev,doc} raspberrypi-bootloader raspberrypi-kernel

      mituM 1 Reply Last reply Reply Quote 0
      • mituM
        mitu Global Moderator @kactius
        last edited by mitu

        @kactius How is your issue related to the topic at hand, which is about EmulationStation ? Open a new topic and add the info from https://retropie.org.uk/forum/topic/3/read-this-first.

        K 1 Reply Last reply Reply Quote 0
        • K
          kactius @mitu
          last edited by kactius

          @mitu sorry, ok maybe it's more of a system error produced by me or something else than something else. And that I don't understand or can't find the correct way to fix it.
          Update my first post in this threat... % solved

          B 1 Reply Last reply Reply Quote 0
          • B
            bcnr33hideaki @kactius
            last edited by

            @kactius said in Audio issues after latest Raspbian updates:

            @mitu sorry, ok maybe it's more of a system error produced by me or something else than something else. And that I don't understand or can't find the correct way to fix it.
            Update my first post in this threat... % solved

            @kactius any luck fixing your issue? I got the exactly same issue as you.
            My uname and iplay is exactly the same.
            Thanks.

            K 1 Reply Last reply Reply Quote 0
            • K
              kactius @bcnr33hideaki
              last edited by kactius

              @bcnr33hideaki
              Hi in the lastest post I writed: By the moment only find a solution downgrade kernel from 5.4.68-v7+ to 5.4.51-v7+
              sudo apt update
              sudo apt install --reinstall libraspberrypi0 libraspberrypi-{bin,dev,doc} raspberrypi-bootloader raspberrypi-kernel

              Or you can try:
              [This post](link url)

              1 Reply Last reply Reply Quote 0
              • lazza79L
                lazza79
                last edited by lazza79

                Hi,

                I still have problems with HDMI audio on my RPI 4 (4GB Ram). I can't hear menu clicks and in-game audio. I downloaded a pre-made iso that has an audio intro (that I can hear fine) then Emulationstation and Retropie are loaded and I can't hear anything.
                I have Emulationstation 2.9.3RP and I updated Retropie and everything else to the latest version as the 21st of October 2020.
                I set the "sound settings" as Default - HDMI - ALSA but the volume is stuck at 0%.

                Could someone help me?

                Best regards,
                Lazza79

                other data:
                uname -r && aplay -l
                5.4.51-v7l+
                **** List of PLAYBACK Hardware Devices ****
                card 0: b1 [bcm2835 HDMI 1], device 0: bcm2835 HDMI 1 [bcm2835 HDMI 1]
                Subdevices: 4/4
                Subdevice #0: subdevice #0
                Subdevice #1: subdevice #1
                Subdevice #2: subdevice #2
                Subdevice #3: subdevice #3
                card 1: Headphones [bcm2835 Headphones], device 0: bcm2835 Headphones [bcm2835 Headphones]
                Subdevices: 4/4
                Subdevice #0: subdevice #0
                Subdevice #1: subdevice #1
                Subdevice #2: subdevice #2
                Subdevice #3: subdevice #3
                card 2: Controller [Wireless Controller], device 0: USB Audio [USB Audio]
                Subdevices: 0/1
                Subdevice #0: subdevice #0

                mituM 1 Reply Last reply Reply Quote 0
                • mituM
                  mitu Global Moderator @lazza79
                  last edited by

                  @lazza79 said in Audio issues after latest Raspbian updates:

                  I still have problems with HDMI audio on my RPI 4 (4GB Ram). I can't hear menu clicks and in-game audio. I downloaded a pre-made iso that has an audio intro (that I can hear fine) then Emulationstation and Retropie are loaded and I can't hear anything.

                  We don't support 3rd party images, use the image from retropie.org.uk/download.

                  lazza79L 1 Reply Last reply Reply Quote 0
                  • lazza79L
                    lazza79 @mitu
                    last edited by

                    @mitu thank you for your quick reply, pardon my ignorance (I am still a linux noob) but once I update retropie and everything else in the system to the latest version present in the server, how a third party ISO differ from the official one?
                    Thanks!
                    Lazza79

                    mituM 1 Reply Last reply Reply Quote 0
                    • mituM
                      mitu Global Moderator @lazza79
                      last edited by

                      @lazza79 said in Audio issues after latest Raspbian updates:

                      ... once I update retropie and everything else in the system to the latest version present in the server, how a third party ISO differ from the official one?

                      It's configured differently ? Has ROMs ? Has additional installed applications ? We can't be sure how it was configured.

                      lazza79L 1 Reply Last reply Reply Quote 0
                      • lazza79L
                        lazza79 @mitu
                        last edited by

                        @mitu I see, I will try to contact the creator. Thank you!

                        1 Reply Last reply Reply Quote 0
                        • F
                          flash2
                          last edited by

                          I updated to 4.7.1 , After update no sound, is it not solved yet? Or won’t this be solved and will always have to be setup manually?

                          J 1 Reply Last reply Reply Quote 0
                          • J
                            JNunes @flash2
                            last edited by

                            Here is the steps I took to fix the issue (tested on Pi 1 and Pi 3) Hope this helps. Please provide feedback.

                            Documentation to Fix Audio Issues with Raspberry Pi and RetroPi (AUDIO JACK)

                            Revision 1.0

                            A recent change in Raspbian Buster's kernel/firmware is causing Audio/Sound issues for RPI users - users that installed the 4.6 image or installed RetroPie manually on-top of Raspbian Buster.
                            Symptoms include:
                            • Error messages showing when a game is launched (lvl0: VolumeControl::init() - Failed to find mixer elements).
                            • Sound missing in EmulationStation and/or games.
                            • System Volume slider stuck at 0% in EmulationStation's Sound settings.
                            The following document outlines the steps used to correct audio issues on a fresh build of Retro Pi.

                            Step 1

                            Configure EmulationStation to the following setting:
                            Hardware – Default
                            Audio – Headphones
                            Mixer to – Alsa
                            Exit and restart Emulation station
                            At the menu F4 to exit the GUI

                            Step 2

                            See which devices are available to use as a speaker. This is a sample listing.

                            Use the following command:

                            aplay –l <- lower case L

                            **** List of PLAYBACK Hardware Devices ****
                            card 0: ALSA [bcm2835 ALSA], device 0: bcm2835 ALSA [bcm2835 ALSA]

                            card 0: ALSA [bcm2835 ALSA], device 1: bcm2835 IEC958/HDMI [bcm2835 IEC958/HDMI]

                            card 1: Microphone [USB Microphone], device 0: USB Audio [USB Audio]

                            Based on the above output we have three devices:
                            • The onboard 3.5mm plug listed as BCM2835 ALSA: Card 0, Device 0 (“hw:0,0”)

                            • The onboard HDMI connection listed as bcm2835 IEC958/HDMI: Card 0, Device 1 (“hw:0,1”)

                            • The USB microphone listed as USB Audio: : Card 1, Device 0 (“hw:1,0”)

                            In this example we want to use the 3.5mm audio jack, so we’ll use Card 0, Device 0 as the way to locate our speaker device.

                            Validate your device setting. This is key for all the next steps – the following documentation is based on my configuration which is card 1 and device 0.

                            Step 3

                            Use the following command:

                            sudo nano /boot/cmdline.txt

                            Enter the following entrie:
                            snd_bcm2835.enable_compat_alsa=1

                            Step 4

                            Edit EmulationStation settings

                            Use the following command:

                            Sudo nano /opt/retropie/configs/all/emulationstation/es_settings.cfg
                            <string name="AudioCard" value="default" />
                            <string name="AudioDevice" value="Headphone" /> --- NOTE Headphone <- The H is capital
                            <string name="CollectionSystemsAuto" value="" />
                            <string name="CollectionSystemsCustom" value="" />
                            <string name="GamelistViewStyle" value="automatic" />
                            <string name="OMXAudioDev" value="alsa" />

                            Step 5

                            Need to run Raspi-Config and set audio to Headphones
                            From the command prompt type:

                            Sudo raspi-config

                            From the menu select:

                            • System Options
                            • Audio
                            • Headphones
                            • Finish to exit to command prompt

                            Step 6

                            Use the following command:

                            sudo nano /boot/config.txt
                            The following two entries are useful if you want to use the 3.5mm audio output jack instead of via the HDMI cable.
                            hdmi_ignore_edid_audio=1
                            audio_pwm_mode=2
                            Line 1: Force the audio to use the stereo audio jack output.
                            Line 2: Improves the sound quality and reduces annoying hissing.
                            Confirm that the following entry exists and it’s set to this configuration
                            dtparam=audio=on

                            Step 7 a:
                            Add the audio output from the command line.
                            To do this, you will need to create a new file called .asoundrc in your home directory /home/pi/.asound (No extension)
                            ALSA looks for this file to determine which audio device it should use by default.
                            If the file does not exist, ALSA uses “card 0” – which is HDMI – as the output device.
                            If you want to set the headphone jack as the default output, create the .asoundrc file with the following contents:
                            Use the following command:
                            sudo nano /home/pi/.asound
                            Add these parameters
                            defaults.pcm.card 1
                            defaults.ctl.card 1
                            This tells ALSA that “card 1” – the headphone jack – is the default device. To switch back to the HDMI output, either change the ‘1’s in the file to ‘0’s, or just delete the file.

                            Step 7 b:
                            Use the following command:
                            sudo nano /usr/share/alsa/alsa.conf
                            Edit the file to match your card it may be defaulted to 0
                            defaults.pcm.card 1
                            defaults.ctl.card 1

                            Step 8
                            Reboot

                            Step 9
                            Validate and Configure EmulationStation from the GUI interface (Audio) – confirm that audio is not set to zero
                            Within emulationstation – confirm that Headphones is selected.

                            Step 10
                            PLAY YOUR GAME

                            mituM 1 Reply Last reply Reply Quote 0
                            • mituM
                              mitu Global Moderator @JNunes
                              last edited by

                              @jnunes said in Audio issues after latest Raspbian updates:

                              Please provide feedback.

                              There's no need to edit any files - the steps outlined in the topic starter will take care of any configuration file. Your instructions seem to switch back to the previous audio driver configuration, in which case there the issue would not present, so there there's no need for any re-configuration.
                              I don't recommend changing the /boot/cmdline.txt file to switch to the previous audio driver configuration - the new audio settings enable audio on both the audio jack and HDMI port(s) independently, which was not possible before these changes.

                              J 1 Reply Last reply Reply Quote 0
                              • J
                                JNunes @mitu
                                last edited by

                                @mitu

                                Thank you for your feedback.

                                1 Reply Last reply Reply Quote 0
                                • H
                                  huey
                                  last edited by

                                  For those who are experiencing similar issues after the Dec 2020 Raspberry Pi OS update (where ALSA support is dropped in favor of PulseAudio), the following setup works for me in Sound Settings:

                                  AUDIO CARD: HW
                                  AUDIO DEVICE HDMI
                                  OMX PLAYER AUDIO DEVICE: HDMI

                                  L 1 Reply Last reply Reply Quote 1
                                  • L
                                    luckyluca
                                    last edited by luckyluca

                                    This post is deleted!
                                    1 Reply Last reply Reply Quote 0
                                    • L
                                      luckyluca @huey
                                      last edited by luckyluca

                                      Having the same error, however sound works both in emulators and in the interface.
                                      It's just that very same error text appearing everywhere every time, in-between game loads and upon exit.
                                      This is on a pi400 with Retropie sound settings set to hdmi1, but it happens with Auto and default too.

                                      I followed the guide on post #1 (thank you for posting it Mitu), but the line text error remains. Is this normal?

                                      I've also tried setting sound settings as
                                      AUDIO CARD: HW
                                      AUDIO DEVICE HDMI
                                      OMX PLAYER AUDIO DEVICE: HDMI
                                      but the error remains.

                                      mituM 1 Reply Last reply Reply Quote 0
                                      • mituM
                                        mitu Global Moderator @luckyluca
                                        last edited by

                                        @luckyluca what version of RetroPie are you using ? Did you install the desktop on your system ? Please post some details about your setup, as detailed in https://retropie.org.uk/forum/topic/3/read-this-first, and the output of the aplay -L command.

                                        L 1 Reply Last reply Reply Quote 0
                                        • L
                                          luckyluca @mitu
                                          last edited by

                                          @mitu

                                          Sorry, you're right. I'm using Retropie 4.7.1, with all installed main core packages updated to the latest versions as per last week. I'm not using a desktop OS, just Retropie. I'm testing this on both the vanilla retropieOS as well as a ready made third party image, with the same results.

                                          Pi Model or other hardware: Pi 400
                                          Power Supply used: Official white PSU
                                          RetroPie Version Used: 4.7.1
                                          Built From: Pre made SD Image on RetroPie website, booting from a samsung sdcard.
                                          USB Devices connected: 1x logitech k400 keyboard/mouse dongle plugged to usb2.0
                                          Controller used: 8bitdo sn30pro,sn30pro,sn30pro+
                                          Error messages received:
                                          volumecontrol::init() - failed to find mixer elements!

                                          Please note audio appears to work just fine everywhere, it's just the error message shows up multiple times, when launching emulators, closing emulationStation etc.

                                          The result of aplay -L:

                                          default
                                              Playback/recording through the PulseAudio sound server
                                          null
                                              Discard all samples (playback) or generate zero samples (capture)
                                          jack
                                              JACK Audio Connection Kit
                                          pulse
                                              PulseAudio Sound Server
                                          sysdefault:CARD=ALSA
                                              bcm2835 ALSA, bcm2835 ALSA
                                              Default Audio Device
                                          dmix:CARD=ALSA,DEV=0
                                              bcm2835 ALSA, bcm2835 ALSA
                                              Direct sample mixing device
                                          dmix:CARD=ALSA,DEV=1
                                              bcm2835 ALSA, bcm2835 IEC958/HDMI
                                              Direct sample mixing device
                                          dmix:CARD=ALSA,DEV=2
                                              bcm2835 ALSA, bcm2835 IEC958/HDMI1
                                              Direct sample mixing device
                                          dsnoop:CARD=ALSA,DEV=0
                                              bcm2835 ALSA, bcm2835 ALSA
                                              Direct sample snooping device
                                          dsnoop:CARD=ALSA,DEV=1
                                              bcm2835 ALSA, bcm2835 IEC958/HDMI
                                              Direct sample snooping device
                                          dsnoop:CARD=ALSA,DEV=2
                                              bcm2835 ALSA, bcm2835 IEC958/HDMI1
                                              Direct sample snooping device
                                          hw:CARD=ALSA,DEV=0
                                              bcm2835 ALSA, bcm2835 ALSA
                                              Direct hardware device without any conversions
                                          hw:CARD=ALSA,DEV=1
                                              bcm2835 ALSA, bcm2835 IEC958/HDMI
                                              Direct hardware device without any conversions
                                          hw:CARD=ALSA,DEV=2
                                              bcm2835 ALSA, bcm2835 IEC958/HDMI1
                                              Direct hardware device without any conversions
                                          plughw:CARD=ALSA,DEV=0
                                              bcm2835 ALSA, bcm2835 ALSA
                                              Hardware device with all software conversions
                                          plughw:CARD=ALSA,DEV=1
                                              bcm2835 ALSA, bcm2835 IEC958/HDMI
                                              Hardware device with all software conversions
                                          plughw:CARD=ALSA,DEV=2
                                              bcm2835 ALSA, bcm2835 IEC958/HDMI1
                                              Hardware device with all software conversions
                                          usbstream:CARD=ALSA
                                              bcm2835 ALSA
                                              USB Stream Output
                                          sysdefault:CARD=b1
                                              bcm2835 HDMI 1, bcm2835 HDMI 1
                                              Default Audio Device
                                          dmix:CARD=b1,DEV=0
                                              bcm2835 HDMI 1, bcm2835 HDMI 1
                                              Direct sample mixing device
                                          dsnoop:CARD=b1,DEV=0
                                              bcm2835 HDMI 1, bcm2835 HDMI 1
                                              Direct sample snooping device
                                          hw:CARD=b1,DEV=0
                                              bcm2835 HDMI 1, bcm2835 HDMI 1
                                              Direct hardware device without any conversions
                                          plughw:CARD=b1,DEV=0
                                              bcm2835 HDMI 1, bcm2835 HDMI 1
                                              Hardware device with all software conversions
                                          usbstream:CARD=b1
                                              bcm2835 HDMI 1
                                              USB Stream Output
                                          
                                          
                                          
                                          mituM 1 Reply Last reply Reply Quote 0
                                          • mituM
                                            mitu Global Moderator @luckyluca
                                            last edited by

                                            Although similar, your issue is not same. You updated your system and you installed Pulse Audio (included in the Raspberry Pi OS Dec. updates), which took over as the default ALSA sound device:

                                            default
                                                Playback/recording through the PulseAudio sound server
                                            ....
                                            

                                            This doesn't happen on a stock RetroPie image, which uses Raspberry Pi OS Lite, unless you install the desktop.

                                            To get rid of the message, you can simply choose Master as the default Audio device in EmulationStation or disable Pulse Audio by running

                                            systemctl --user mask pulseaudio.socket
                                            
                                            cnotoC Y 2 Replies Last reply Reply Quote 0
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