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    Please do not post a support request without first reading and following the advice in https://retropie.org.uk/forum/topic/3/read-this-first

    Audio issues after latest Raspbian updates (June 2020)

    Scheduled Pinned Locked Moved Help and Support
    audiobusteremulationstatioraspbianupdate
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    • K
      kactius @mitu
      last edited by kactius

      @mitu sorry, ok maybe it's more of a system error produced by me or something else than something else. And that I don't understand or can't find the correct way to fix it.
      Update my first post in this threat... % solved

      B 1 Reply Last reply Reply Quote 0
      • B
        bcnr33hideaki @kactius
        last edited by

        @kactius said in Audio issues after latest Raspbian updates:

        @mitu sorry, ok maybe it's more of a system error produced by me or something else than something else. And that I don't understand or can't find the correct way to fix it.
        Update my first post in this threat... % solved

        @kactius any luck fixing your issue? I got the exactly same issue as you.
        My uname and iplay is exactly the same.
        Thanks.

        K 1 Reply Last reply Reply Quote 0
        • K
          kactius @bcnr33hideaki
          last edited by kactius

          @bcnr33hideaki
          Hi in the lastest post I writed: By the moment only find a solution downgrade kernel from 5.4.68-v7+ to 5.4.51-v7+
          sudo apt update
          sudo apt install --reinstall libraspberrypi0 libraspberrypi-{bin,dev,doc} raspberrypi-bootloader raspberrypi-kernel

          Or you can try:
          [This post](link url)

          1 Reply Last reply Reply Quote 0
          • lazza79L
            lazza79
            last edited by lazza79

            Hi,

            I still have problems with HDMI audio on my RPI 4 (4GB Ram). I can't hear menu clicks and in-game audio. I downloaded a pre-made iso that has an audio intro (that I can hear fine) then Emulationstation and Retropie are loaded and I can't hear anything.
            I have Emulationstation 2.9.3RP and I updated Retropie and everything else to the latest version as the 21st of October 2020.
            I set the "sound settings" as Default - HDMI - ALSA but the volume is stuck at 0%.

            Could someone help me?

            Best regards,
            Lazza79

            other data:
            uname -r && aplay -l
            5.4.51-v7l+
            **** List of PLAYBACK Hardware Devices ****
            card 0: b1 [bcm2835 HDMI 1], device 0: bcm2835 HDMI 1 [bcm2835 HDMI 1]
            Subdevices: 4/4
            Subdevice #0: subdevice #0
            Subdevice #1: subdevice #1
            Subdevice #2: subdevice #2
            Subdevice #3: subdevice #3
            card 1: Headphones [bcm2835 Headphones], device 0: bcm2835 Headphones [bcm2835 Headphones]
            Subdevices: 4/4
            Subdevice #0: subdevice #0
            Subdevice #1: subdevice #1
            Subdevice #2: subdevice #2
            Subdevice #3: subdevice #3
            card 2: Controller [Wireless Controller], device 0: USB Audio [USB Audio]
            Subdevices: 0/1
            Subdevice #0: subdevice #0

            mituM 1 Reply Last reply Reply Quote 0
            • mituM
              mitu Global Moderator @lazza79
              last edited by

              @lazza79 said in Audio issues after latest Raspbian updates:

              I still have problems with HDMI audio on my RPI 4 (4GB Ram). I can't hear menu clicks and in-game audio. I downloaded a pre-made iso that has an audio intro (that I can hear fine) then Emulationstation and Retropie are loaded and I can't hear anything.

              We don't support 3rd party images, use the image from retropie.org.uk/download.

              lazza79L 1 Reply Last reply Reply Quote 0
              • lazza79L
                lazza79 @mitu
                last edited by

                @mitu thank you for your quick reply, pardon my ignorance (I am still a linux noob) but once I update retropie and everything else in the system to the latest version present in the server, how a third party ISO differ from the official one?
                Thanks!
                Lazza79

                mituM 1 Reply Last reply Reply Quote 0
                • mituM
                  mitu Global Moderator @lazza79
                  last edited by

                  @lazza79 said in Audio issues after latest Raspbian updates:

                  ... once I update retropie and everything else in the system to the latest version present in the server, how a third party ISO differ from the official one?

                  It's configured differently ? Has ROMs ? Has additional installed applications ? We can't be sure how it was configured.

                  lazza79L 1 Reply Last reply Reply Quote 0
                  • lazza79L
                    lazza79 @mitu
                    last edited by

                    @mitu I see, I will try to contact the creator. Thank you!

                    1 Reply Last reply Reply Quote 0
                    • F
                      flash2
                      last edited by

                      I updated to 4.7.1 , After update no sound, is it not solved yet? Or won’t this be solved and will always have to be setup manually?

                      J 1 Reply Last reply Reply Quote 0
                      • J
                        JNunes @flash2
                        last edited by

                        Here is the steps I took to fix the issue (tested on Pi 1 and Pi 3) Hope this helps. Please provide feedback.

                        Documentation to Fix Audio Issues with Raspberry Pi and RetroPi (AUDIO JACK)

                        Revision 1.0

                        A recent change in Raspbian Buster's kernel/firmware is causing Audio/Sound issues for RPI users - users that installed the 4.6 image or installed RetroPie manually on-top of Raspbian Buster.
                        Symptoms include:
                        • Error messages showing when a game is launched (lvl0: VolumeControl::init() - Failed to find mixer elements).
                        • Sound missing in EmulationStation and/or games.
                        • System Volume slider stuck at 0% in EmulationStation's Sound settings.
                        The following document outlines the steps used to correct audio issues on a fresh build of Retro Pi.

                        Step 1

                        Configure EmulationStation to the following setting:
                        Hardware – Default
                        Audio – Headphones
                        Mixer to – Alsa
                        Exit and restart Emulation station
                        At the menu F4 to exit the GUI

                        Step 2

                        See which devices are available to use as a speaker. This is a sample listing.

                        Use the following command:

                        aplay –l <- lower case L

                        **** List of PLAYBACK Hardware Devices ****
                        card 0: ALSA [bcm2835 ALSA], device 0: bcm2835 ALSA [bcm2835 ALSA]

                        card 0: ALSA [bcm2835 ALSA], device 1: bcm2835 IEC958/HDMI [bcm2835 IEC958/HDMI]

                        card 1: Microphone [USB Microphone], device 0: USB Audio [USB Audio]

                        Based on the above output we have three devices:
                        • The onboard 3.5mm plug listed as BCM2835 ALSA: Card 0, Device 0 (“hw:0,0”)

                        • The onboard HDMI connection listed as bcm2835 IEC958/HDMI: Card 0, Device 1 (“hw:0,1”)

                        • The USB microphone listed as USB Audio: : Card 1, Device 0 (“hw:1,0”)

                        In this example we want to use the 3.5mm audio jack, so we’ll use Card 0, Device 0 as the way to locate our speaker device.

                        Validate your device setting. This is key for all the next steps – the following documentation is based on my configuration which is card 1 and device 0.

                        Step 3

                        Use the following command:

                        sudo nano /boot/cmdline.txt

                        Enter the following entrie:
                        snd_bcm2835.enable_compat_alsa=1

                        Step 4

                        Edit EmulationStation settings

                        Use the following command:

                        Sudo nano /opt/retropie/configs/all/emulationstation/es_settings.cfg
                        <string name="AudioCard" value="default" />
                        <string name="AudioDevice" value="Headphone" /> --- NOTE Headphone <- The H is capital
                        <string name="CollectionSystemsAuto" value="" />
                        <string name="CollectionSystemsCustom" value="" />
                        <string name="GamelistViewStyle" value="automatic" />
                        <string name="OMXAudioDev" value="alsa" />

                        Step 5

                        Need to run Raspi-Config and set audio to Headphones
                        From the command prompt type:

                        Sudo raspi-config

                        From the menu select:

                        • System Options
                        • Audio
                        • Headphones
                        • Finish to exit to command prompt

                        Step 6

                        Use the following command:

                        sudo nano /boot/config.txt
                        The following two entries are useful if you want to use the 3.5mm audio output jack instead of via the HDMI cable.
                        hdmi_ignore_edid_audio=1
                        audio_pwm_mode=2
                        Line 1: Force the audio to use the stereo audio jack output.
                        Line 2: Improves the sound quality and reduces annoying hissing.
                        Confirm that the following entry exists and it’s set to this configuration
                        dtparam=audio=on

                        Step 7 a:
                        Add the audio output from the command line.
                        To do this, you will need to create a new file called .asoundrc in your home directory /home/pi/.asound (No extension)
                        ALSA looks for this file to determine which audio device it should use by default.
                        If the file does not exist, ALSA uses “card 0” – which is HDMI – as the output device.
                        If you want to set the headphone jack as the default output, create the .asoundrc file with the following contents:
                        Use the following command:
                        sudo nano /home/pi/.asound
                        Add these parameters
                        defaults.pcm.card 1
                        defaults.ctl.card 1
                        This tells ALSA that “card 1” – the headphone jack – is the default device. To switch back to the HDMI output, either change the ‘1’s in the file to ‘0’s, or just delete the file.

                        Step 7 b:
                        Use the following command:
                        sudo nano /usr/share/alsa/alsa.conf
                        Edit the file to match your card it may be defaulted to 0
                        defaults.pcm.card 1
                        defaults.ctl.card 1

                        Step 8
                        Reboot

                        Step 9
                        Validate and Configure EmulationStation from the GUI interface (Audio) – confirm that audio is not set to zero
                        Within emulationstation – confirm that Headphones is selected.

                        Step 10
                        PLAY YOUR GAME

                        mituM 1 Reply Last reply Reply Quote 0
                        • mituM
                          mitu Global Moderator @JNunes
                          last edited by

                          @jnunes said in Audio issues after latest Raspbian updates:

                          Please provide feedback.

                          There's no need to edit any files - the steps outlined in the topic starter will take care of any configuration file. Your instructions seem to switch back to the previous audio driver configuration, in which case there the issue would not present, so there there's no need for any re-configuration.
                          I don't recommend changing the /boot/cmdline.txt file to switch to the previous audio driver configuration - the new audio settings enable audio on both the audio jack and HDMI port(s) independently, which was not possible before these changes.

                          J 1 Reply Last reply Reply Quote 0
                          • J
                            JNunes @mitu
                            last edited by

                            @mitu

                            Thank you for your feedback.

                            1 Reply Last reply Reply Quote 0
                            • H
                              huey
                              last edited by

                              For those who are experiencing similar issues after the Dec 2020 Raspberry Pi OS update (where ALSA support is dropped in favor of PulseAudio), the following setup works for me in Sound Settings:

                              AUDIO CARD: HW
                              AUDIO DEVICE HDMI
                              OMX PLAYER AUDIO DEVICE: HDMI

                              L 1 Reply Last reply Reply Quote 1
                              • L
                                luckyluca
                                last edited by luckyluca

                                This post is deleted!
                                1 Reply Last reply Reply Quote 0
                                • L
                                  luckyluca @huey
                                  last edited by luckyluca

                                  Having the same error, however sound works both in emulators and in the interface.
                                  It's just that very same error text appearing everywhere every time, in-between game loads and upon exit.
                                  This is on a pi400 with Retropie sound settings set to hdmi1, but it happens with Auto and default too.

                                  I followed the guide on post #1 (thank you for posting it Mitu), but the line text error remains. Is this normal?

                                  I've also tried setting sound settings as
                                  AUDIO CARD: HW
                                  AUDIO DEVICE HDMI
                                  OMX PLAYER AUDIO DEVICE: HDMI
                                  but the error remains.

                                  mituM 1 Reply Last reply Reply Quote 0
                                  • mituM
                                    mitu Global Moderator @luckyluca
                                    last edited by

                                    @luckyluca what version of RetroPie are you using ? Did you install the desktop on your system ? Please post some details about your setup, as detailed in https://retropie.org.uk/forum/topic/3/read-this-first, and the output of the aplay -L command.

                                    L 1 Reply Last reply Reply Quote 0
                                    • L
                                      luckyluca @mitu
                                      last edited by

                                      @mitu

                                      Sorry, you're right. I'm using Retropie 4.7.1, with all installed main core packages updated to the latest versions as per last week. I'm not using a desktop OS, just Retropie. I'm testing this on both the vanilla retropieOS as well as a ready made third party image, with the same results.

                                      Pi Model or other hardware: Pi 400
                                      Power Supply used: Official white PSU
                                      RetroPie Version Used: 4.7.1
                                      Built From: Pre made SD Image on RetroPie website, booting from a samsung sdcard.
                                      USB Devices connected: 1x logitech k400 keyboard/mouse dongle plugged to usb2.0
                                      Controller used: 8bitdo sn30pro,sn30pro,sn30pro+
                                      Error messages received:
                                      volumecontrol::init() - failed to find mixer elements!

                                      Please note audio appears to work just fine everywhere, it's just the error message shows up multiple times, when launching emulators, closing emulationStation etc.

                                      The result of aplay -L:

                                      default
                                          Playback/recording through the PulseAudio sound server
                                      null
                                          Discard all samples (playback) or generate zero samples (capture)
                                      jack
                                          JACK Audio Connection Kit
                                      pulse
                                          PulseAudio Sound Server
                                      sysdefault:CARD=ALSA
                                          bcm2835 ALSA, bcm2835 ALSA
                                          Default Audio Device
                                      dmix:CARD=ALSA,DEV=0
                                          bcm2835 ALSA, bcm2835 ALSA
                                          Direct sample mixing device
                                      dmix:CARD=ALSA,DEV=1
                                          bcm2835 ALSA, bcm2835 IEC958/HDMI
                                          Direct sample mixing device
                                      dmix:CARD=ALSA,DEV=2
                                          bcm2835 ALSA, bcm2835 IEC958/HDMI1
                                          Direct sample mixing device
                                      dsnoop:CARD=ALSA,DEV=0
                                          bcm2835 ALSA, bcm2835 ALSA
                                          Direct sample snooping device
                                      dsnoop:CARD=ALSA,DEV=1
                                          bcm2835 ALSA, bcm2835 IEC958/HDMI
                                          Direct sample snooping device
                                      dsnoop:CARD=ALSA,DEV=2
                                          bcm2835 ALSA, bcm2835 IEC958/HDMI1
                                          Direct sample snooping device
                                      hw:CARD=ALSA,DEV=0
                                          bcm2835 ALSA, bcm2835 ALSA
                                          Direct hardware device without any conversions
                                      hw:CARD=ALSA,DEV=1
                                          bcm2835 ALSA, bcm2835 IEC958/HDMI
                                          Direct hardware device without any conversions
                                      hw:CARD=ALSA,DEV=2
                                          bcm2835 ALSA, bcm2835 IEC958/HDMI1
                                          Direct hardware device without any conversions
                                      plughw:CARD=ALSA,DEV=0
                                          bcm2835 ALSA, bcm2835 ALSA
                                          Hardware device with all software conversions
                                      plughw:CARD=ALSA,DEV=1
                                          bcm2835 ALSA, bcm2835 IEC958/HDMI
                                          Hardware device with all software conversions
                                      plughw:CARD=ALSA,DEV=2
                                          bcm2835 ALSA, bcm2835 IEC958/HDMI1
                                          Hardware device with all software conversions
                                      usbstream:CARD=ALSA
                                          bcm2835 ALSA
                                          USB Stream Output
                                      sysdefault:CARD=b1
                                          bcm2835 HDMI 1, bcm2835 HDMI 1
                                          Default Audio Device
                                      dmix:CARD=b1,DEV=0
                                          bcm2835 HDMI 1, bcm2835 HDMI 1
                                          Direct sample mixing device
                                      dsnoop:CARD=b1,DEV=0
                                          bcm2835 HDMI 1, bcm2835 HDMI 1
                                          Direct sample snooping device
                                      hw:CARD=b1,DEV=0
                                          bcm2835 HDMI 1, bcm2835 HDMI 1
                                          Direct hardware device without any conversions
                                      plughw:CARD=b1,DEV=0
                                          bcm2835 HDMI 1, bcm2835 HDMI 1
                                          Hardware device with all software conversions
                                      usbstream:CARD=b1
                                          bcm2835 HDMI 1
                                          USB Stream Output
                                      
                                      
                                      
                                      mituM 1 Reply Last reply Reply Quote 0
                                      • mituM
                                        mitu Global Moderator @luckyluca
                                        last edited by

                                        Although similar, your issue is not same. You updated your system and you installed Pulse Audio (included in the Raspberry Pi OS Dec. updates), which took over as the default ALSA sound device:

                                        default
                                            Playback/recording through the PulseAudio sound server
                                        ....
                                        

                                        This doesn't happen on a stock RetroPie image, which uses Raspberry Pi OS Lite, unless you install the desktop.

                                        To get rid of the message, you can simply choose Master as the default Audio device in EmulationStation or disable Pulse Audio by running

                                        systemctl --user mask pulseaudio.socket
                                        
                                        cnotoC Y 2 Replies Last reply Reply Quote 0
                                        • cnotoC
                                          cnoto @mitu
                                          last edited by cnoto

                                          @mitu could this issue be impacting splash videos? I currently lost splash videos and images trying to adjust the oxm player sound setting?

                                          mituM 1 Reply Last reply Reply Quote 0
                                          • mituM
                                            mitu Global Moderator @cnoto
                                            last edited by

                                            @cnoto The issue in the current topic appeared after the May 2020 updates in Raspberry Pi OS and it affects EmulationStation. I don't have reason to believe this could affect the splash videos audio, which are using omxplayer and don't rely on ALSA for audio.

                                            cnotoC 1 Reply Last reply Reply Quote 0
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