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    Please do not post a support request without first reading and following the advice in https://retropie.org.uk/forum/topic/3/read-this-first

    Retropie - KODI sudden freezes/timeouts

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    kodiportsretropie
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    • mituM
      mitu Global Moderator
      last edited by

      How did you install RetroPie ? Did you use the image from retropie.org.uk/download or did you install it manually, over Raspbian ?

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        ryssk @mitu
        last edited by

        @mitu
        Hi, i installed it by using the Raspberry Pi Imager

        Which i guess uses the image from Retropie.org? ( From my understanding it does )

        mituM 1 Reply Last reply Reply Quote 0
        • mituM
          mitu Global Moderator @ryssk
          last edited by

          @ryssk said in Retropie - KODI sudden freezes/timeouts:

          Which i guess uses the image from Retropie.org? ( From my understanding it does )

          Yes, it's the image from retropie.org.uk/download.

          Can you check if your gpu_mem is set to at least 256Mb in config.txt ? Recommended value when using Kodi is 384Mb (for 4k video).

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            ryssk @mitu
            last edited by ryssk

            @mitu Checking the /boot/config.txt i dont actually see anything commented or uncommented when it comes to

            • gpu_mem

            Memory Documentation
            After reading the memory documentation, it says something about with the Pi4 you can allocate a smaller number for it compared to the 2&3?

            • gpu_mem_512
            mituM 1 Reply Last reply Reply Quote 0
            • mituM
              mitu Global Moderator @ryssk
              last edited by

              Post your config.txt and also, what Pi4 model do you have ?

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                ryssk @mitu
                last edited by ryssk

                @mitu

                config.txt: https://pastebin.ubuntu.com/p/qc2zsFXMyW/

                It's the RPI4 B - 4GB Version

                Trying with gpu_mem_512 made it impossible to playback any video, freezes constantly

                and gpu_mem_384 behaves the same aswell

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                • mituM
                  mitu Global Moderator @ryssk
                  last edited by

                  @ryssk said in Retropie - KODI sudden freezes/timeouts:

                  Trying with gpu_mem_512 made it impossible to playback any video, freezes constantly

                  Hm, that's not the right option, it should be

                  gpu_mem=384
                  

                  Remove any overclock and try again with the value above.

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                    ryssk @mitu
                    last edited by ryssk

                    @mitu When i removed the OC it seems to be running fine so far ( 10 minutes into the movie ) could it just be a unstable OC, or could it be a power delivery issue which the power supply cant handle? I'm using the one that came with the NesPI 4 case which is rated at 5V and 3A

                    EDIT: nvm, same thing happened again.

                    https://paste.kodi.tv/dofetiqana.kodi

                    The stall starts at 2020-11-23 08:47:36.166 T:2534396112

                    Latest logs when it happened again

                    That's with the default speeds and gpu_mem=384

                    mituM 1 Reply Last reply Reply Quote 0
                    • mituM
                      mitu Global Moderator @ryssk
                      last edited by

                      Look in the system log (dmesg) and see if you have any undervoltage related messages. Ideally, if you could test without the SSD or other peripherals connected, it would eliminate any power related issues.
                      Does the NesPI 4 cases have a fan ? Is it also connected to the Pi ?

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                        ryssk @mitu
                        last edited by

                        @mitu Yeah the case got a fan attached

                        i tried Libreelec on my SD-card, and didnt have any playback issues there meanwhile the SSD was still connected. But there i had some audio issues so couldnt hear the video

                        Will try later on today and see what dmesg tells me but it feels like it shouldnt be any issues with the power

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                          ryssk @mitu
                          last edited by ryssk

                          @mitu Wait.. i just realised one thing.. I've been using HDMI1 instead of HDMI0 which is the closest to the "power input".

                          HDMI1 on the NesPI 4 Case is the closest one to the power input, but that's for the case.

                          I guess it could be somekind of sync/emulation issue on the sound then. I'll try to do some more testing.

                          When i plugged into the proper HDMI0 then my Libreelec started to work as it should

                          Edit:

                          Nope, same thing still happening at it feels like it freezes the whole PI when it stalls, cause my SSH session also gets stuck

                          Feels like this is an issue related to run RetroPie of an SSD and at the same time trying to playback from KODI using the same storage. Ugh.. Wanted to have it all into one, but seems like i cant do it

                          mituM 1 Reply Last reply Reply Quote 0
                          • mituM
                            mitu Global Moderator @ryssk
                            last edited by

                            @ryssk said in Retropie - KODI sudden freezes/timeouts:

                            Nope, same thing still happening at it feels like it freezes the whole PI when it stalls, cause my SSH session also gets stuck

                            The SSD controller on the NesPi4 is not so great - did you apply the quirks described in https://www.raspberrypi.org/forums/viewtopic.php?f=28&t=245931 ?

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                            • R
                              ryssk
                              last edited by ryssk

                              @mitu Yep, you we're definitly on something here!

                              dmesg | grep -i blacklisted
                              lsusb -t
                              

                              Using those commands ( apperently you wrote in another thread regarding the SSD issue on a NesPI case )

                              https://imgur.com/a/3R1eZ8s

                              Here's a print of lsusb -t, the blacklisted didnt show anything

                              So i'm guessing it's using UAS as a controllerdriver?

                              EDIT:
                              Added the SSD now so it's connecting with the usb-storage controller, and so far i havent run into any issues with KODI with 10m+ playback, so seems like it's fixed it!

                              Now all i can do is hope, and thanks alot @mitu for guiding me in the right direction.

                              For those who run into the same issue and cant connect and disconnect the SSD like it says in the guide.

                              If you know that you're using only 1 USB3 device, then it will be called SuperSpeed Gen 1 USB device under dmesg

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                              • mituM
                                mitu Global Moderator
                                last edited by

                                Glad you got it fixed. You can try now to apply the overclock back, though I'd recommend you give it a try without it and see how the system performs. The Pi4 should be powerful enough for most systems.

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