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    Please do not post a support request without first reading and following the advice in https://retropie.org.uk/forum/topic/3/read-this-first

    Cant boot

    Scheduled Pinned Locked Moved Help and Support
    boot problem
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    • K
      kitaek27
      last edited by kitaek27

      alt text
      alt text

      Pi 4
      PSU tried 5V3A and 5V6A
      Retropie version 4.7.1
      Built from a Surface Pro 7, tried Raspberry Pi Imager and Etcher, same results
      USB devices connected: had some controllers but pulled just in case. Just keyboard and mouse.
      I've tried deleting all volumes on disk part and trying over. Did not work.
      I have tried a 32GB and 128GB microSD card. Both give me the same results.

      Any tips?

      More info: red light is consistent on. doesn't seem to be an issue with the pi itself. God I hope not, I bought it over a year ago and it sat in the box so I can't return or exchange it at this point.

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      • mituM
        mitu Global Moderator
        last edited by

        If you insert the sdcard back into your PC, do you see the boot partition with the files there (config.txt, cmdline.txt, etc.) ?

        K 1 Reply Last reply Reply Quote 0
        • K
          kitaek27 @mitu
          last edited by

          @mitu yes, both txt files are there.

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          • K
            kitaek27
            last edited by

            figure ill add a bit more info so here's the status of the 32GB boot media i made

            alt text

            and the txt files present in the boot partition

            alt text

            DreamcastKidD 1 Reply Last reply Reply Quote 0
            • mituM
              mitu Global Moderator
              last edited by

              Looks like the image was written correctly on the sdcard, so that's not the problem here. Haven't seen this error yet, assuming it's not the power source, you could try updating the Pi's boot EEPROM first and try again.

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              • DreamcastKidD
                DreamcastKid Banned @kitaek27
                last edited by

                @kitaek27 said in Cant boot:

                and the txt files present in the boot partition

                what i find a bit odd in the image you posted is that bootcode.bin and COPYING.linux both have file extensions ... but cmdline and config are both missing the .txt extension :/

                they should look like config.txt and cmdline.txt

                alt text

                mituM 1 Reply Last reply Reply Quote 0
                • mituM
                  mitu Global Moderator @DreamcastKid
                  last edited by

                  @dreamcastkid said in Cant boot:

                  they should look like config.txt and cmdline.txt

                  Windows 10, by default, hides extensions for known file types. If you look at the 3rd column, you'll see they're labeled 'Text Document' and the file type icon is a text file.

                  DreamcastKidD 1 Reply Last reply Reply Quote 0
                  • K
                    kitaek27
                    last edited by kitaek27

                    I tried the EEPROM thing. It didn't really change how the pi behaves.

                    I'm assuming that the flashing green light and the green screen on display means it's completed successfully. If I put the SD card in after power it on though I do get some concerning error messages.

                    VL805 EEPROM is up to date
                    recover4.elf not found (6)
                    recovery.elf not found (6)
                    start4.elf not found (6)
                    Firmware not found
                    ERROR 00000004

                    Not sure how relevant this is. Either way, after the whole green screen thing I tried the retropi image and its giving me the same errors in the initial post.

                    I was concerned that my microSD reader/writer was defective as it was having some issues, but I'm trying today on a new device that is writing smoothly. No differences.

                    At this point I'm thinking it's the pi itself. No blinking red light error codes though.

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                    • K
                      kitaek27
                      last edited by

                      Update: It seems to be working.

                      I more or less tried everything exactly the same way I've been trying it so far, but with one minor difference.

                      I tried using the download and flash option from Raspberry Pi Imager, rather than the local image from the download page. I'll have to mess around with it a bit more later but for now I think its been resolved.

                      mituM 1 Reply Last reply Reply Quote 0
                      • DreamcastKidD
                        DreamcastKid Banned @mitu
                        last edited by

                        @mitu said in Cant boot:

                        Windows 10, by default, hides extensions for known file types. If you look at the 3rd column, you'll see they're labeled 'Text Document' and the file type icon is a text file.

                        oh, ok ... i'm using Windows 7 and have that setting Off because it make renaming files and extensions a pain.

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                        • mituM
                          mitu Global Moderator @kitaek27
                          last edited by

                          @kitaek27 Glad you got it working.
                          One advantage when using the Raspberry Pi Image is that you don't need to download the image, the program will do it for you and automatically check the image file against its checksum.

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