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    Please do not post a support request without first reading and following the advice in https://retropie.org.uk/forum/topic/3/read-this-first

    Controller no longer works in RetroPie Setup, Launching Menu, Es Themes

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    • mituM
      mitu Global Moderator @DTEAM
      last edited by mitu

      @dteam The joy2key script has been updated also recently - which version of RetroPie do you have ? Otherwise, the same answer as above - run the test and see if your gamepad is detected correctly and generates keyboard inputs when operated.

      EDIT: if your version is 4.7.18, then the script path is different:

      /opt/retropie/admin/joy2key/joy2key_sdl.py
      

      the rest of the arguments are the same.

      1 Reply Last reply Reply Quote 1
      • N
        nogz @mitu
        last edited by

        @mitu

        Here it goes

        pi@retropie:~ $ /opt/retropie/supplementary/runcommand/joy2key_sdl.py kcub1 kcuf1 kcuu1 kcud1 0x0a 0x20 0x1b 0x00 kpp knp -d
        -bash: /opt/retropie/supplementary/runcommand/joy2key_sdl.py: No such file or directory
        
        mituM 1 Reply Last reply Reply Quote 0
        • mituM
          mitu Global Moderator @nogz
          last edited by

          @nogz said in Controller no longer works in RetroPie Setup, Launching Menu, Es Themes:

          /opt/retropie/supplementary/runcommand/

          Are you sure you're running RetroPie 4.7.16 ? The path has changed recently - see my reply above.

          N 1 Reply Last reply Reply Quote 0
          • N
            nogz @mitu
            last edited by

            @mitu

            Sorry, I' ve updated to 4.7.18 while trying to fix, used the command with the new path and it is the same:

            pi@retropie:~ $ /opt/retropie/admin/joy2key/joy2key_sdl.py kcub1 kcuf1 kcuu1 kcud1 0x0a 0x20 0x1b 0x00 kpp knp -d
            -bash: /opt/retropie/admin/joy2key/joy2key_sdl.py: No such file or directory
            
            
            mituM 1 Reply Last reply Reply Quote 0
            • mituM
              mitu Global Moderator @nogz
              last edited by

              @nogz Go in the the core section of the packages in RetroPie-Setup and check if the joy2key module is installed. If it's not, then install it and repeat the test:

              f1fb8b60-b0dc-4391-8560-2b9bd75459e6-image.png

              N 1 Reply Last reply Reply Quote 1
              • N
                nogz @mitu
                last edited by

                @mitu it was not installed, after installing it everything works fine again

                Thanks for the support, really appreciatted!

                mituM 1 Reply Last reply Reply Quote 0
                • mituM
                  mitu Global Moderator @nogz
                  last edited by mitu

                  @nogz said in Controller no longer works in RetroPie Setup, Launching Menu, Es Themes:

                  Thanks for the support, really appreciatted!

                  Well, it's good that you got it working.

                  Now the question is why it wasn't installed automatically during upgrade ? Do you remember which version you where running before the upgrade that broke the menu navigation ?

                  N 1 Reply Last reply Reply Quote 0
                  • N
                    nogz @mitu
                    last edited by

                    @mitu thanks again
                    If I am not mistaken my last update was about 2 weeks ago and I was running .16 version.
                    I am pretty much sure the issue happened when I fetched the latest Retropie Setup Script, from this exact point on the controller stopped working as I could not confirm the prompt (disclaimer message). I can also confirm I have not changed nor updated any of the core modules separately. In Setup.

                    mituM 1 Reply Last reply Reply Quote 0
                    • mituM
                      mitu Global Moderator @nogz
                      last edited by

                      @nogz So it was working with 2.7.16, but didn't work after the upgrade ?

                      @DTEAM @phialek can you try also to check if the new joy2key core package is installed ? If not, install it and see if you get back the control in the RetroPie dialog menus.

                      N DTEAMD GreenHawk84G 3 Replies Last reply Reply Quote 0
                      • N
                        nogz @mitu
                        last edited by

                        @mitu yes, just like you described

                        1 Reply Last reply Reply Quote 1
                        • DTEAMD
                          DTEAM @mitu
                          last edited by

                          @mitu

                          With the joy2key core package, it works. It had not been installed. Thank you!!!

                          P 1 Reply Last reply Reply Quote 0
                          • P
                            phialek @DTEAM
                            last edited by

                            Its working again. Thanks for the help.

                            1 Reply Last reply Reply Quote 0
                            • D
                              Delboy666 @nogz
                              last edited by

                              @nogz Hi, did you resolve your controller issue? I ask because I just updated Retropie and now my Logitech Gamepad F310 controller has dissapeared :-(
                              Retropie runs up but I cannot navigate the menus and there are no messages at the bottom of the Retropie screen prompting what controller buttons to press.
                              I am at a loss and somewhat annoyed as I have spent days and days getting all my roms recognised and artwork downloaded etc and it was at last starting to all come together and now this....

                              1 Reply Last reply Reply Quote 0
                              • GreenHawk84G
                                GreenHawk84 @mitu
                                last edited by

                                @mitu hello, I tried both of the paths in the terminal session and they did not work, and I also checked for Joy2key core package installed (even updated it manually via binary).

                                root@killerarcadepi4:~# /opt/retropie/admin/joy2key/joy2key_sdl.py
                                usage: joy2key_sdl.py [-h] [-d] 0xHEX [0xHEX ...]
                                joy2key_sdl.py: error: the following arguments are required: 0xHEX

                                root@killerarcadepi4:~# /opt/retropie/supplementary/runcommand/joy2key_sdl.py kcub1 kcuf1 kcuu1 kcud1 0x0a 0x20 0x1b 0x00 kpp knp -d
                                -bash: /opt/retropie/supplementary/runcommand/joy2key_sdl.py: No such file or directory
                                root@killerarcadepi4:~#

                                mituM 1 Reply Last reply Reply Quote 0
                                • mituM
                                  mitu Global Moderator @GreenHawk84
                                  last edited by

                                  @greenhawk84 And your issue is ... ?

                                  GreenHawk84G 1 Reply Last reply Reply Quote 0
                                  • GreenHawk84G
                                    GreenHawk84 @mitu
                                    last edited by

                                    @mitu oh yes, well my joystick and buttons no longer control the Update menus. I tried the methods suggested here. Unless I missed something ?

                                    mituM 1 Reply Last reply Reply Quote 0
                                    • mituM
                                      mitu Global Moderator @GreenHawk84
                                      last edited by mitu

                                      @greenhawk84 said in Controller no longer works in RetroPie Setup, Launching Menu, Es Themes:

                                      Unless I missed something ?

                                      Some context about the problem you have would help (version of RetroPie, type of controller, system, etc.). You seem to have the joy2key package installed, this should be enough to solve the issue reported in this topic.
                                      Do you have any custom start/stop scripts ? Is the controller working in the runcommand launch menu ?

                                      Regarding the commands you tried - your first command was almost correct (but missing arguments), your 2nd is not working since joy2key has now moved (1st command had the path correct, though). If you wish to see if the controller is detected, run (not as root)

                                      /opt/retropie/admin/joy2key/joy2key_sdl.py kcub1 kcuf1 kcuu1 kcud1 0x0a 0x20 0x1b 0x00 kpp knp -d
                                      

                                      and then test the controller's buttons and joysticks. To exit the test, run

                                      killall python3
                                      
                                      1 Reply Last reply Reply Quote 0
                                      • R
                                        ramb0
                                        last edited by ramb0

                                        Hi all, I'm having similar issues with my debian x86 + retropie and spent now many hours without a result. Basically my xbox 360 controller is not working on launching menu and on retropie setup menus.
                                        Did you guys (who had joy2key installed and controller was not working still) got the controllers working?

                                        I have the above situation. I have tried to debug the issue with the command @mitu provided (BTW thank you very much the support!), but when I launch the joy2key_sdl.py command with the flags I get no response from controller when pressed conrollers buttons. Only line I get is this:
                                        2021-11-29 23:34:23,422 DEBUG Using SDL Version 2.0.8, PySDL2 version 0.9.3.

                                        I fetched RetroPie Setup from git at 11.11.2021 and the last commit is this:
                                        https://github.com/RetroPie/RetroPie-Setup/commit/04a74980e27b23102c015a930e25ad5dcb1f219e
                                        So I assume my retropie version is 4.7.1 or newer.
                                        -I have x86 Linux Mint and have used that repository's "retropie_setup.sh" to install all the packages.
                                        -I have installed all the core packages, joy2key is installed, xpad, xboxdrv, etc
                                        -I'm using Xbox 360 controlled with wireless USB dongle
                                        -The controller works on emulationstation and on retroarch and on all the games but not in runcommand (launching menu, when launching a rom) and not in retropie setup.
                                        -I have installed retropie also on my raspberry pi 3B+ with Raspberry Pi Imager (on sd card) and on that platform the controller is working fine everywhere.

                                        I compared the file "/opt/retropie/supplementary/runcommand/runcommand.sh" with my working raspberry pi and non working linux mint debian and noticed that there are some big changes mainly come from this pull request which have 3 commits:
                                        https://github.com/RetroPie/RetroPie-Setup/pull/3382
                                        Though, not sure has this pull request broke the functionality or not. Although, the changed runcommand.sh does not explain why the controller is not working on retropie setup menu..?

                                        Please, anyone, any idea and advise would be super great and appreciated!!=)

                                        1 Reply Last reply Reply Quote 0
                                        • mituM
                                          mitu Global Moderator
                                          last edited by

                                          @ramb0 said in Controller no longer works in RetroPie Setup, Launching Menu, Es Themes:

                                          -I have x86 Linux Mint and have used that repository's "retropie_setup.sh" to install all the packages.

                                          Is it Debian or Linux Mint ? Which version ?

                                          ... but when I launch the joy2key_sdl.py command with the flags I get no response from controller when pressed conrollers buttons. Only line I get is this:

                                          2021-11-29 23:34:23,422 DEBUG Using SDL Version 2.0.8, PySDL2 version 0.9.3.

                                          It should also print if any controllers are configured or detected. What version of python3 you have installed ? Run python3 -V and post the output.

                                          R 1 Reply Last reply Reply Quote 0
                                          • R
                                            ramb0 @mitu
                                            last edited by

                                            Hi @mitu,

                                            Thanks for a quick reply!=)

                                            Its Linux Mint debian based, here are more information from version etc:
                                            cat /etc/os-release
                                            NAME="Linux Mint"
                                            VERSION="19.1 (Tessa)"
                                            ID=linuxmint
                                            ID_LIKE=ubuntu
                                            PRETTY_NAME="Linux Mint 19.1"
                                            VERSION_ID="19.1"
                                            HOME_URL="https://www.linuxmint.com/"
                                            SUPPORT_URL="https://forums.linuxmint.com/"
                                            BUG_REPORT_URL="http://linuxmint-troubleshooting-guide.readthedocs.io/en/latest/"
                                            PRIVACY_POLICY_URL="https://www.linuxmint.com/"
                                            VERSION_CODENAME=tessa
                                            UBUNTU_CODENAME=bionic

                                            Here is python3 version:
                                            python3 -V
                                            Python 3.6.9

                                            I made an interesting found. I debugged an older runcommand.sh and found few commands for joy2key so based on that learning I tried to execute the command "/opt/retropie/admin/joy2key/joy2key.py /dev/input/jsX kcub1 kcuf1 kcuu1 kcud1 0x0a 0x09". After the execution when I pressed controller's "A" key, it acted as a "Enter" on linux terminal and also D-pad worked as keyboard arrow keys. So at least my controller seems to work on linux terminal.

                                            mituM 1 Reply Last reply Reply Quote 0
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