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Please do not post a support request without first reading and following the advice in https://retropie.org.uk/forum/topic/3/read-this-first

No signal on VGA Dell Monitor

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vganosignalretropieraspberry pi
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  • D
    danilux
    last edited by danilux 2 Apr 2022, 08:19 4 Feb 2022, 00:11

    Hello mates, I’ve been going crazy all night trying to get signal from raspberry pi 4 B 2GB to an old VGA Viewsonic Monitor, the screen just shows black and the no signal message, this is the monitor https://www.viewsonic.com/au/products/lcd/va703b

    • Type: TFT Active Matrix SXGA LCD
    • Display Area: 17 inch
    • Optimum Resolution: 1280x1024
    • Analog: RGB Analog
    • Frequency: Fh: 30-82KHz; Fv: 50-85Hz
    • Sync: H/V separated
    • PC: VGA up to 1280x1024 non-interlaced

    I already opened config.txt and tried all the common recommendations like uncommenting:

    hdmi_force_hotplug=1
    hdmi_group=2
    hdmi_mode=35    (since the monitor is 1280x1024 ??)
    hdmi_drive=2
    

    I’m using this active converter alt text

    I made sure that the active vga adapter was working by plugging in my PC (RX 470 HDMI) to the old dell vga monitor using the adapter and it shows windows 10 fine on it.
    I also tested the raspberry pi 4 port and the micro hdmi cable by plugging it to my modern HDMI monitor and it shows retropie correctly, so they are both working fine.
    The problem is between the raspberry pi 4 and the old vga monitor.
    I don't know if it's a config issue, or maybe I need a vga active adapter that uses its own power supply, any help is appreciated.

    Pi Model or other hardware: 4 B 2G
    Power Supply used: 5V/3A
    RetroPie Version Used: retropie-buster-4.7.1-rpi4_400.img.gz
    Built From: RetroPie website
    USB Devices connected: None
    Controller used: None
    Error messages received: None

    1 Reply Last reply Reply Quote 0
    • M
      mitu Global Moderator
      last edited by 4 Feb 2022, 05:22

      Can you add hdmi_safe=1 to config.txt and see if you get an image ?

      D 1 Reply Last reply 4 Feb 2022, 08:48 Reply Quote 0
      • D
        danilux @mitu
        last edited by 4 Feb 2022, 08:48

        @mitu Should I disable all of the others I uncommented before adding this one?

        M 1 Reply Last reply 4 Feb 2022, 09:34 Reply Quote 0
        • M
          mitu Global Moderator @danilux
          last edited by 4 Feb 2022, 09:34

          @danilux Yes, comment out the other options.

          D 2 Replies Last reply 5 Feb 2022, 02:29 Reply Quote 0
          • D
            danilux @mitu
            last edited by 5 Feb 2022, 02:29

            @mitu Unfortunately nothing :c

            1 Reply Last reply Reply Quote 0
            • D
              danilux @mitu
              last edited by danilux 2 May 2022, 05:01 5 Feb 2022, 04:57

              @mitu said in No signal on VGA Dell Monitor:

              comment out the other options.

              Today I entered into retropie using ssh, i got some info with the tvservice command I don't know what to make of it

              Query the output status of HDMI:

              tvservice -s
              state 0x5 [DVI CUSTOM RGB full 4:3], 640x480 @ 60.00Hz, progressive
              

              Query Monitor for supported CEA modes:

              sudo /opt/vc/bin/tvservice -m CEA
              Group CEA has 0 mod
              

              // After activating hdmi_safe=1 on config.txt I run the same command got different output

              tvservice -m CEA
              Group CEA has 4 modes:
                         mode 4: 1280x720 @ 60Hz 16:9, clock:74MHz progressive
                         mode 16: 1920x1080 @ 60Hz 16:9, clock:148MHz progressive
                         mode 95: 3840x2160 @ 30Hz 16:9, clock:297MHz progressive
                         mode 97: 3840x2160 @ 60Hz 16:9, clock:594MHz progressive
              

              Query monitor for supported DMT modes

              tvservice -m DMT
              Group DMT has 0 modes
              

              // After activating hdmi_safe=1 on config.txt I run the same command got different output

              tvservice -m DMT
              Group DMT has 1 modes:
                (prefer) mode 4: 640x480 @ 60Hz 4:3, clock:25MHz progressive
              

              Get more detailed info about the monitor:

              tvservice -d edid.dat
              Nothing written!
              

              tvservice -s will show current status.

              tvservice -s
              state 0x1 [TV is off]
              

              Print the device ID from EDID

              tvservice -n
              [E] No device present
              
              1 Reply Last reply Reply Quote 0
              • M
                mitu Global Moderator
                last edited by 5 Feb 2022, 05:35

                Try telling the Pi to ignore the video modes supported by the monitor, by adding to config.txt:

                hdmi_ignore_edid=0xa5000080
                hdmi_group=2
                hdmi_mode=35
                hdmi_force_hotplug=1
                
                D 1 Reply Last reply 5 Feb 2022, 06:03 Reply Quote 0
                • D
                  danilux @mitu
                  last edited by 5 Feb 2022, 06:03

                  @mitu Nothing, I'm ready to give up, I'm going to get an hdmi to vga adapter with power supply as a last resort, if it doesn't work then I think I will use the old monitor as a second pc monitor, thanks anyway mate

                  T 1 Reply Last reply 5 Feb 2022, 06:23 Reply Quote 0
                  • T
                    testfly @danilux
                    last edited by 5 Feb 2022, 06:23

                    @danilux not sure it will help but here is what I used to connect a VGA monitor to hdmi on the pi.
                    https://www.amazon.com/gp/product/B07CTK4TH4/ref=ppx_yo_dt_b_asin_title_o01_s00?ie=UTF8&psc=1

                    1 Reply Last reply Reply Quote 0
                    • D
                      danilux
                      last edited by 26 Feb 2022, 00:39

                      For anyone reading with the same problem, the monitor works now with the new active adapter that comes with its own power supply

                      1 Reply Last reply Reply Quote 0
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