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    Please do not post a support request without first reading and following the advice in https://retropie.org.uk/forum/topic/3/read-this-first

    Problem with Batoh PS3 controller

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    bluetoothps3 controllerpairingissues
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    • mituM
      mitu Global Moderator @pscotto1234
      last edited by

      @pscotto1234 said in Problem with Batoh PS3 controller:

      I found this old thread but I don't understand how can I solve this issue.

      In the old topic the issue was with RPI's Bluetooth packages, but the controller was working via USB. Did you enable support the 3rd party controllers, as the poster from the other topic has done ? See https://retropie.org.uk/docs/PS3-Controller/#using-the-retropie-shell-to-configure-the-ps3-controller-bluetooth-connection-for-sixaxis.

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      • P
        pscotto1234 @mitu
        last edited by

        @mitu said in Problem with Batoh PS3 controller:

        @pscotto1234 said in Problem with Batoh PS3 controller:

        I found this old thread but I don't understand how can I solve this issue.

        In the old topic the issue was with RPI's Bluetooth packages, but the controller was working via USB. Did you enable support the 3rd party controllers, as the poster from the other topic has done ? See https://retropie.org.uk/docs/PS3-Controller/#using-the-retropie-shell-to-configure-the-ps3-controller-bluetooth-connection-for-sixaxis.

        Yes, I follow exactly the tutorial and my old controller worked very well. I bought a new controller to replace the broken one and I cannot pair it any more.
        I upgraded the whole system and reinstalled sixaxis. Then I enabled third party controller but won’t work.
        Windows recognise usb controller.
        Can I try to do something else?

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        • mituM
          mitu Global Moderator
          last edited by

          If you test the controller with jstest - while connected over USB - does it work, do you get any reaction when pressing the buttons/moving the joysticks ?

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          • P
            pscotto1234 @mitu
            last edited by

            @mitu said in Problem with Batoh PS3 controller:

            If you test the controller with jstest - while connected over USB - does it work, do you get any reaction when pressing the buttons/moving the joysticks ?

            It says “no such file or directory”.
            When I connect it to usb no js0 file is present in /dev/input/ while if I connect another wired controller js0 appears.

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            • mituM
              mitu Global Moderator
              last edited by

              Can you post the dmesg output taken after connecting the controller ? Run

              sudo dmesg -c
# plug in the controller
dmesg

              then post the result of the last dmesg command.
              You may try removing the sixaxis driver and see if it works without it, the new controller may have a different firmware that does not need the quirks/3rd party controller option.

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              • P
                pscotto1234
                last edited by

                @mitu

                [   70.325508] usb 1-1.3: new full-speed USB device number 3 using xhci_hcd
[   70.464240] usb 1-1.3: New USB device found, idVendor=054c, idProduct=0268, bcdDevice= 0.01
[   70.464258] usb 1-1.3: New USB device strings: Mfr=0, Product=2, SerialNumber=0
[   70.464272] usb 1-1.3: Product: PS3 Controller
[   70.481038] usbhid 1-1.3:1.0: can't add hid device: -32
[   70.481152] usbhid: probe of 1-1.3:1.0 failed with error -32
[   70.483852] usb 1-1.3: USB disconnect, device number 3
[   71.155563] usb 1-1.3: new full-speed USB device number 4 using xhci_hcd
[   71.293196] usb 1-1.3: New USB device found, idVendor=054c, idProduct=0268, bcdDevice= 5.72
[   71.293214] usb 1-1.3: New USB device strings: Mfr=0, Product=2, SerialNumber=0
[   71.293228] usb 1-1.3: Product: PS3 Controller
[   71.355639] hid_sony: loading out-of-tree module taints kernel.
[   71.360083] sony 0003:054C:0268.0001: failed to retrieve feature report 0xf2 with the Sixaxis MAC address
[   71.360596] sony 0003:054C:0268.0001: hiddev96,hidraw0: USB HID v81.11 Joystick [PS3 Controller] on usb-0000:01:00.0-1.3/input0
[   71.360611] sony 0003:054C:0268.0001: failed to claim input

                Tried uninstalling sixaxis: same result.

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                • mituM
                  mitu Global Moderator
                  last edited by

                  Looking at the log, looks like the controller doesn't support all the PS3 features and the sony-hid driver is not able to initialize it.
                  Normally you'd use the customhisony driver in RetroPie-Setup and the sixaxis module to make it work, if that doesn't work then I'm afraid there's no workaround to make it function properly.

                  As a last resort, you can try the ps3controller driver, but note that it will disable the Linux Bluetooth stack, so you won't be able to connect other Bluetooth gamepads.

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                  • P
                    pscotto1234 @mitu
                    last edited by

                    @mitu said in Problem with Batoh PS3 controller:

                    Looking at the log, looks like the controller doesn't support all the PS3 features and the sony-hid driver is not able to initialize it.
                    Normally you'd use the customhisony driver in RetroPie-Setup and the sixaxis module to make it work, if that doesn't work then I'm afraid there's no workaround to make it function properly.

                    As a last resort, you can try the ps3controller driver, but note that it will disable the Linux Bluetooth stack, so you won't be able to connect other Bluetooth gamepads.

                    No luck with ps3controller driver :(
                    The customhisony driver is already installed or I have to install it?

                    mituM 1 Reply Last reply Reply Quote 0
                    • mituM
                      mitu Global Moderator @pscotto1234
                      last edited by

                      @pscotto1234 said in Problem with Batoh PS3 controller:

                      The customhisony driver is already installed or I have to install it?

                      You can also install it manually from the drivers section in RetroPie-Setup.

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                      • P
                        pscotto1234 @mitu
                        last edited by

                        @mitu said in Problem with Batoh PS3 controller:

                        @pscotto1234 said in Problem with Batoh PS3 controller:

                        The customhisony driver is already installed or I have to install it?

                        You can also install it manually from the drivers section in RetroPie-Setup.

                        Ok, so I need customhisony and sixaxis (with third party support enabled) both active and installed, right?

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