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    Please do not post a support request without first reading and following the advice in https://retropie.org.uk/forum/topic/3/read-this-first

    Some Snaps Slow to Load

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    snap videosnapsnapsretropie
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    • G
      Grumbles
      last edited by

      Hi, was hoping someone could help me with this:

      • I enabled "<showSnapshotDelay>", so that when I scroll to a game it shows the boxart first, then after a delay the boxart disappears and the snap appears and plays
      • This works properly for the most part, but for some reason for some PC Engine snaps, the video is slow to load. The boxart disappears, then there's a delay where there's nothing for a couple seconds, then the snap appears and plays
      • This only happens for a subset of my PC Engine games, but not for any other snaps for any other systems
      • I don't think it's a matter of the file size of the snap video, some other snaps with a larger file size load immediately and don't have this delay. Same with comparing bitrate of the videos.

      Does anyone know what might cause certain snaps to have a delay before they appear?

      I'm on a Retropie 4 with a Sandisk Extreme SD card.

      Thanks

      1 Reply Last reply Reply Quote 0
      • G
        Grumbles
        last edited by

        Well..shrug...I ran the offending snaps through Handbrake to just slightly reduce the size and it fixed the problem. Not sure what was up with the original files, but I guess I have a solution.

        jamrom2J 1 Reply Last reply Reply Quote 0
        • jamrom2J
          jamrom2 @Grumbles
          last edited by jamrom2

          @Grumbles I've found that any images over 1000 pixels either vertical or horizontal either won't load, or are slow to load. The sweet spot for HD resolution and speed seems to be in 750-850 range. Don't use 300 dpi, drop it to 144 or 72 dpi as well.

          I've done this to all of my images and I'm happy with the look and load speed on a 55" screen.

          One last one .. make sure the size of the file is not over 900k. Reduce it to around 600-500k as long as it doesn't screw-up the quality.

          I'm running a Pi3b+, a highly modified version of Eudora with custom system pics and logos if you need to know

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