Joystick not working in game

[tielax11]

Pi Model or other hardware: Raspberry Pi 4
Power Supply used: 5v power adapter
RetroPie Version Used: 4.6.1
Built From: [64gb]-CRT.Blast.Arcade.RPi4.ES.AM.Dual.Monitor-DynamicDuo image
USB Devices connected: xin-mo.com Xinmotek Controller, USB Hub
Controller used: sanwa joystick and buttons
Error messages received: none
Verbose log (if relevant): none
Guide used: none
Emulator: emulation station*
Attachment of config files:
configs-all-retroarch-autoconfig

input_device = "xin-mo.com Xinmotek Controller"
input_driver = "udev"
input_enable_hotkey_btn = "6"
input_l_btn = "2"
input_load_state_btn = "2"
input_up_axis = "-1"
input_left_axis = "-0"
input_state_slot_decrease_axis = "-0"
input_select_btn = "6"
input_right_axis = "+0"
input_state_slot_increase_axis = "+0"
input_r_btn = "5"
input_save_state_btn = "5"
input_y_btn = "1"
input_x_btn = "0"
input_menu_toggle_btn = "0"
input_down_axis = "+1"
input_start_btn = "7"
input_exit_emulator_btn = "7"
input_b_btn = "3"
input_reset_btn = "3"
input_a_btn = "4"

How to replicate the problem:
I am pretty new here, and I tried my best to provide the necessary information, so please bear with me. I built an arcade cabinet and have everything working, except when I launch a game, the joysticks do not work. They work fine in the menus, and all the buttons registered when I did the initial controls config at the beginning, just not in the game. From what I can tell, all the buttons on both player 1 and player 2 work, just not the joysticks.
I have tried clearing my configs, and reflashing the drive to start from scratch, but nothing seems to work.
Please let me know if there is any other information I need to provide.

[Thorr69]

@tielax11 said in Joystick not working in game:

Built From: [64gb]-CRT.Blast.Arcade.RPi4.ES.AM.Dual.Monitor-DynamicDuo image

This is a third party preconfigured image. Such unofficial images are not supported. Please seek support from the author of the image or install the official image.