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Please do not post a support request without first reading and following the advice in https://retropie.org.uk/forum/topic/3/read-this-first

Constant green and pink screen

Scheduled Pinned Locked Moved Help and Support
greenpinkupgrade
11 Posts 3 Posters 1.0k Views
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  • D
    DJ151
    last edited by 6 Apr 2023, 02:04

    I updated to the newest version of retropie from 512gb older version. I'm not sure if the update stalled and missed some of the code. All colors are gone. At first the audio and video was gone. When I switched the output to hdmi, it fixed that issue.. please help. I've only had this for a week. I want my original set up back.. wish I never updated. Please help.

    D 1 Reply Last reply 6 Apr 2023, 02:31 Reply Quote 0
    • D
      DJ151
      last edited by 6 Apr 2023, 02:28

      Screenshot_20230405_213509_Gallery (1).png

      1 Reply Last reply Reply Quote 0
      • D
        DJ151 @DJ151
        last edited by 6 Apr 2023, 02:31

        This post is deleted!
        1 Reply Last reply Reply Quote 0
        • M
          mitu Global Moderator
          last edited by 6 Apr 2023, 03:44

          This doesn't look like a stock RetroPie installation - is this a 3rd party image ?
          If you used rpi-update to update your system (which is never recommended), you can get back your original kernel and firmware by running:

          sudo apt install --reinstall raspberrypi-bootloader raspberrypi-kernel raspberrypi-kernel-headers libraspberrypi-bin libraspberrypi-dev libraspberrypi-doc libraspberrypi0
          
          1 Reply Last reply Reply Quote 0
          • W
            windg
            last edited by 6 Apr 2023, 04:29

            You confused the forums, you are using Batocera not RetroPie.

            My English isn't at a good level.

            D 1 Reply Last reply 6 Apr 2023, 09:00 Reply Quote 0
            • D
              DJ151
              last edited by 6 Apr 2023, 08:58

              @mitu
              I purchased this from sonicon thru walmart! Does this look like a bootleg site?
              SmartSelect_20230406_043618_Chrome (1).png

              M 1 Reply Last reply 6 Apr 2023, 09:00 Reply Quote 0
              • D
                DJ151 @windg
                last edited by 6 Apr 2023, 09:00

                @windg
                my apologies it is batocera. Where would I go to get help for this? Anyone know?

                W 1 Reply Last reply 6 Apr 2023, 09:11 Reply Quote 0
                • M
                  mitu Global Moderator @DJ151
                  last edited by 6 Apr 2023, 09:00

                  @DJ151 said in Constant green and pink screen:

                  I purchased this from sonicon thru walmart! Does this look like a bootleg site?

                  Yes. We don't support scammers selling pre-loaded RetroPie images and - as @windg mentioned - I don't think you're actually using Retropie.

                  1 Reply Last reply Reply Quote 0
                  • W
                    windg @DJ151
                    last edited by 6 Apr 2023, 09:11

                    @DJ151 You can ask for help in their forum, it looks that it is a known issue : https://forum.batocera.org/d/9428-green-screen-on-batocera-on-pi-3-b .

                    My English isn't at a good level.

                    D 1 Reply Last reply 6 Apr 2023, 15:47 Reply Quote 0
                    • D
                      DJ151 @windg
                      last edited by 6 Apr 2023, 15:47

                      @windg thank you my apologies.. did nit mean any disrespect.

                      W 1 Reply Last reply 6 Apr 2023, 16:14 Reply Quote 0
                      • W
                        windg @DJ151
                        last edited by 6 Apr 2023, 16:14

                        @DJ151 Not to worry, you weren't disrespectful.

                        My English isn't at a good level.

                        1 Reply Last reply Reply Quote 0
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