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    Please do not post a support request without first reading and following the advice in https://retropie.org.uk/forum/topic/3/read-this-first

    Turtle Beach React-R controller - not detected?

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    turtlebeachcontrollererror
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    • N
      nostu
      last edited by

      Hi!
      I only had a very cheap xbox360 controller knock-off, now I bought a Turtle Beach React-R - a more decent controller.

      Now I have a problem: My retropie won't detect it, I cannot really start, there only comes that error message. 😐

      Please excuse me, I'm pretty new in the retropie world. 🄺

      PiBoyyyP 1 Reply Last reply Reply Quote 0
      • PiBoyyyP
        PiBoyyy @nostu
        last edited by

        @nostu Check the controller's manual. Maybe it requires some driver to run. If it is compatible with Linux, you can install the driver. Or maybe just forget Bluetooth all together and connect it using USB.

        If you're strong
        You can fly
        You can reach the other side
        Of the rainbow...

        N 1 Reply Last reply Reply Quote 0
        • N
          nostu @PiBoyyy
          last edited by

          @PiBoyyy said in Turtle Beach React-R controller - not detected?:

          @nostu Check the controller's manual. Maybe it requires some driver to run. If it is compatible with Linux, you can install the driver. Or maybe just forget Bluetooth all together and connect it using USB.

          It's connected via USB.

          PiBoyyyP 1 Reply Last reply Reply Quote 0
          • PiBoyyyP
            PiBoyyy @nostu
            last edited by

            @nostu If you have a GUI on your RetroPie exit RetroPie and start it up. Check in the manual how to put the remote in pairing mode. Go to Bluetooth settings, pair the remote, and go back to RetroPie. See if it works. It's happened to me a few times

            If you're strong
            You can fly
            You can reach the other side
            Of the rainbow...

            mituM 1 Reply Last reply Reply Quote 0
            • mituM
              mitu Global Moderator @PiBoyyy
              last edited by

              @PiBoyyy said in Turtle Beach React-R controller - not detected?:

              Check in the manual how to put the remote in pairing mode. Go to Bluetooth settings, pair the remote, and go back to RetroPie. See if it works. It's happened to me a few times...

              Seriously - @nostu mentioned it's an USB gamepad. Please don't reply with just generic/boilerplate instructions. There's no 'remote' or 'Bluetooth' involved here.

              @nostu please add the info requested in https://retropie.org.uk/forum/topic/3/read-this-first/

              Now I have a problem: My retropie won't detect it, I cannot really start, there only comes that error message. 😐

              Try updating the xpad driver to the current version. You can do so by opening RetroPie-Setup from and navigating to Manage Packages -> Manage Driver packages -> xpad, then choosing to update the driver, followed by rebooting your Pi. See if the controller is recognized after the update.

              N 2 Replies Last reply Reply Quote 1
              • N
                nostu @mitu
                last edited by nostu

                @mitu
                It's an Raspberry Pi 3B+
                It must be the latest Version 4.8 of retropie. Image made with Pi Imager.
                šŸ¤”

                I'll try that xpad driver update!

                1 Reply Last reply Reply Quote 0
                • N
                  nostu @mitu
                  last edited by

                  @mitu Thank you very much! Updating the kernel and redownload the package did it! šŸ¤—

                  1 Reply Last reply Reply Quote 0
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