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Please do not post a support request without first reading and following the advice in https://retropie.org.uk/forum/topic/3/read-this-first

No Devices Detected

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retropie 4.1keyboardno keyboardgamepadinstall
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  • J
    jj_calvin
    last edited by jj_calvin 18 Nov 2016, 23:22

    Hello,

    Just got my first RPI. Very excited. However, I am running into an issue where no USB devices are detected buy my device.

    Pi Model: 3
    RetroPie Version Used: 4.1
    Built From: Pre made SD Image on RetroPie website (https://github.com/RetroPie/RetroPie-Setup/releases/download/4.1/retropie-4.1-rpi2_rpi3.img.gz)
    USB Devices connected: Leopold Keyboard FC200RT/KB, PS3 DualShock 3, iBuffalo Classic USB Gamepad (none of the devices were detected)
    SD Card: SanDisk Ultra 64GB (SDSQUNC064G-GN6MA)

    I used Apple-PI Baker 1.5.1 to burn the image to the micro SD card. On initial boot I had all the devices connected, and nothing was detected. I also tried multiple boots with only a single USB device attached. It will boot and then just sit at the welcome screen saying no devices detected. No keypresses on any device are detected.

    Any help would be greatly appreciated.
    Thanks!

    1 Reply Last reply Reply Quote 0
    • B
      BuZz administrators
      last edited by BuZz 19 Nov 2016, 00:07

      What are the specs of your power supply ? Did you try with just the iBuffalos connected? (and did you hold down a button for a few seconds)

      To help us help you - please make sure you read the sticky topics before posting - https://retropie.org.uk/forum/topic/3/read-this-first

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      • J
        jj_calvin
        last edited by jj_calvin 19 Nov 2016, 00:20

        CanaKit power supply
        Output: 5V 2.5A

        Yes I tried with hooking up just the iBuffalo gamepad(s). Also tried holding down buttons, and nothing.

        I SSH'd into my pi. I ran the install and also did an update and still nothing detected.
        Here is the output from lsusb - t:

        pi@retropie:~ $ lsusb -t
        /:  Bus 01.Port 1: Dev 1, Class=root_hub, Driver=dwc_otg/1p, 480M
            |__ Port 1: Dev 2, If 0, Class=Hub, Driver=hub/5p, 480M
                |__ Port 1: Dev 3, If 0, Class=Vendor Specific Class, Driver=smsc95xx, 480M
        

        EDIT: Link to my exact model keyboard if it helps any.
        https://elitekeyboards.com/products.php?sub=leopold,tenkeyless&pid=fc200rtab

        B 1 Reply Last reply 19 Nov 2016, 00:25 Reply Quote 0
        • B
          BuZz administrators @jj_calvin
          last edited by BuZz 19 Nov 2016, 00:25

          @jj_calvin that is the output with just the iBuffalos connected ?

          What is the output of dmesg

          (Please use an external site like https://paste.ubuntu.com/ or wrap output in a code block - I have fixed up your previous post)

          It's possible you have a faulty rpi3.

          To help us help you - please make sure you read the sticky topics before posting - https://retropie.org.uk/forum/topic/3/read-this-first

          1 Reply Last reply Reply Quote 0
          • J
            jj_calvin
            last edited by 19 Nov 2016, 00:33

            Output with both iBuffals connected and a fresh reboot:

            http://pastie.org/10965360

            1 Reply Last reply Reply Quote 0
            • B
              BuZz administrators
              last edited by 19 Nov 2016, 00:38

              I can only think there is a hardware fault - you could ask for help on the official raspberry pi forums to see if anyone there has another idea https://www.raspberrypi.org/forums/

              To help us help you - please make sure you read the sticky topics before posting - https://retropie.org.uk/forum/topic/3/read-this-first

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              • J
                jj_calvin
                last edited by jj_calvin 19 Nov 2016, 00:40

                It looks like the devices are detected (see below)? Not sure what the deal is though. Going to try a fresh install of retropie 3.8 instead of 4.1.

                pi@retropie:~ $ dmesg | grep -i usb
                [    0.144348] usbcore: registered new interface driver usbfs
                [    0.144437] usbcore: registered new interface driver hub
                [    0.144536] usbcore: registered new device driver usb
                [    1.288597] usbcore: registered new interface driver smsc95xx
                [    1.690068] dwc_otg 3f980000.usb: DWC OTG Controller
                [    1.690107] dwc_otg 3f980000.usb: new USB bus registered, assigned bus number 1
                [    1.690143] dwc_otg 3f980000.usb: irq 62, io mem 0x00000000
                [    1.690419] usb usb1: New USB device found, idVendor=1d6b, idProduct=0002
                [    1.690435] usb usb1: New USB device strings: Mfr=3, Product=2, SerialNumber=1
                [    1.690448] usb usb1: Product: DWC OTG Controller
                [    1.690460] usb usb1: Manufacturer: Linux 4.4.32-v7+ dwc_otg_hcd
                [    1.690472] usb usb1: SerialNumber: 3f980000.usb
                [    1.691290] hub 1-0:1.0: USB hub found
                [    1.692306] usbcore: registered new interface driver usb-storage
                [    1.789166] usbcore: registered new interface driver usbhid
                [    1.789175] usbhid: USB HID core driver
                [    2.068300] usb 1-1: new high-speed USB device number 2 using dwc_otg
                [    2.268624] usb 1-1: New USB device found, idVendor=0424, idProduct=9514
                [    2.268645] usb 1-1: New USB device strings: Mfr=0, Product=0, SerialNumber=0
                [    2.269458] hub 1-1:1.0: USB hub found
                [    2.548316] usb 1-1.1: new high-speed USB device number 3 using dwc_otg
                [    2.648594] usb 1-1.1: New USB device found, idVendor=0424, idProduct=ec00
                [    2.648615] usb 1-1.1: New USB device strings: Mfr=0, Product=0, SerialNumber=0
                [    2.712220] smsc95xx 1-1.1:1.0 eth0: register 'smsc95xx' at usb-3f980000.usb-1.1, smsc95xx USB 2.0 Ethernet, b8:27:eb:7b:75:4f
                [    4.211381] usbcore: registered new interface driver brcmfmac
                
                1 Reply Last reply Reply Quote 0
                • B
                  BuZz administrators
                  last edited by 19 Nov 2016, 00:43

                  The ethernet is detected, but nothing that you have connected.

                  To help us help you - please make sure you read the sticky topics before posting - https://retropie.org.uk/forum/topic/3/read-this-first

                  1 Reply Last reply Reply Quote 0
                  • B
                    BuZz administrators
                    last edited by 19 Nov 2016, 00:45

                    I noticed you updated the systems packages / kernel - Might be worth checking with just the 4.1 image without updating first, although if a Kernel update broke usb, I would think there would be a lot of people talking about it.

                    To help us help you - please make sure you read the sticky topics before posting - https://retropie.org.uk/forum/topic/3/read-this-first

                    1 Reply Last reply Reply Quote 0
                    • J
                      jj_calvin
                      last edited by 19 Nov 2016, 01:04

                      I updated installed packages / kernel in hopes of fixing the issue. No devices were detected even with a cold 4.1 install.

                      1 Reply Last reply Reply Quote 0
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