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Please do not post a support request without first reading and following the advice in https://retropie.org.uk/forum/topic/3/read-this-first

Retropie freezing!! Please help!!

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freezeidleretropie 4.1.9
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  • J
    jarymoon
    last edited by 10 Jan 2017, 07:38

    Hello everyone, I'm very new to this so please bear with me. I recently got a raspberry pi zero and managed to set everything up yesterday. It runs fine if I'm playing a game or tinkering about but if I leave it idle for a few minutes my pi completely freezes and the only way to reset it is to unplug the power supply. I have updated everything using sudo apt-get update and problem persists. I thought it might be overheating but I do not have the pi inside a case so it gets plenty ventilation and this only happens when left idle. Freezes with or with or without any peripherals. Any help would be appreciated! Thanks!

    I'm using:
    Raspberry Pi Zero version 1.3
    5v 2A micro usb charger
    Retropie v 4.1.9
    Built from pre made retropie image on this website
    Conected to amazon basics usb hub with usb snes controller and wifi dongle (problem persists even without anything connected)
    Guide: https://howchoo.com/g/mti0oge5nzk/pi-cart-a-raspberry-pi-retro-gaming-rig-in-an-nes-cartridge

    B 1 Reply Last reply 10 Jan 2017, 11:43 Reply Quote 0
    • B
      BuZz administrators @jarymoon
      last edited by 10 Jan 2017, 11:43

      @jarymoon have you overclocked? You should try another PSU in case it's power related.

      To help us help you - please make sure you read the sticky topics before posting - https://retropie.org.uk/forum/topic/3/read-this-first

      J 1 Reply Last reply 10 Jan 2017, 20:32 Reply Quote 0
      • M
        Mobile.Rodri
        last edited by 10 Jan 2017, 13:11

        Try different SD card with same image, and then different SD card with different (vanilla) image and see what results you get. This will help troubleshoot the issue.

        I've had a ton of problems with cheap SD cards.

        J 1 Reply Last reply 10 Jan 2017, 20:35 Reply Quote 0
        • J
          jarymoon @BuZz
          last edited by 10 Jan 2017, 20:32

          @BuZz i havent overclocked, tried a different charger and it still freezes. Guess I'll try the sd card next.

          1 Reply Last reply Reply Quote 0
          • J
            jarymoon @Mobile.Rodri
            last edited by 10 Jan 2017, 20:35

            @Mobile.Rodri im using a 32gb SanDisk class 10 so im not sure the quality might be the problem but I'll definitely have to try a clean install again. Just not sure how I would go about installing a vanilla image? I'm a total noob when it comes to this so I have no idea. I'll have to try a different sd card as well as soon as I can get my hands on one.

            H 1 Reply Last reply 10 Jan 2017, 20:35 Reply Quote 0
            • H
              herb_fargus administrators @jarymoon
              last edited by 10 Jan 2017, 20:35

              @jarymoon start with the official documentation.

              https://github.com/retropie/retropie-setup/wiki/First-Installation

              If you read the documentation it will answer 99% of your questions: https://retropie.org.uk/docs/

              Also if you want a solution to your problems read this first: https://retropie.org.uk/forum/topic/3/read-this-first

              1 Reply Last reply Reply Quote 0
              • J
                jarymoon
                last edited by 10 Jan 2017, 20:38

                I'll have to reformat my sd card and try it all over again. Will update you guys later.

                1 Reply Last reply Reply Quote 1
                • J
                  jarymoon
                  last edited by 15 Jan 2017, 23:23

                  Hey guys, update..

                  I tried a new sandisk ultra 32gb micro sd card with a newly downloaded image and my pi wouldn't even recognize it. I scrapped it and purchased a new samsung evo 64gb, redownloaded the image from github and booted up my pi. It booted fine so I left it idle to see if I could recreate the problem, no update or upgrade just clean install and again it continues to freeze if I leave it alone for even 2-3 mins. Again, this only happens if my pi is left alone and not running any processes, I could leave a game running and it wont freeze which makes me think it's some sort of reading issue. I updated it and upgraded it again using the sudo apt-get command and the problem persists. So far I have tried 3 different micro sd cards, a 5v 2A charger purchased from ebay, a cellphone charger, with and without usb hub connected (controllers and wifi dongle), without update and now with an update for a second time. I'm beginning to think it could be a hardware problem on my raspberry pi zero itself. Really stumped here =/

                  1 Reply Last reply Reply Quote 0
                  • I
                    ivarwa
                    last edited by 15 Jan 2017, 23:30

                    Have you downloaded the right image pi0/pi1? :-)

                    J 1 Reply Last reply 15 Jan 2017, 23:31 Reply Quote 0
                    • J
                      jarymoon @ivarwa
                      last edited by 15 Jan 2017, 23:31

                      @ivarwa yes, image file is for zero

                      1 Reply Last reply Reply Quote 0
                      • C
                        Concat
                        last edited by 16 Jan 2017, 00:41

                        There are tons of fake sd cards out there by the way...

                        1 Reply Last reply Reply Quote 0
                        • J
                          jarymoon
                          last edited by 16 Jan 2017, 01:40

                          It's not a fake sd card but I think I have confirmed it is a faulty unit. I decided to look in the vendor's, adafruit support forums and found this. https://forums.adafruit.com/viewtopic.php?f=8&t=109254&p=545910&hilit=freeze+pi#p545910
                          It seems im not the only one having this issue, I have since contacted them for a replacement or return and now im just waiting on their reply. Thank you everyone.

                          1 Reply Last reply Reply Quote 0
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