EmulationStation resolution
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@leagueofmonkeys said in EmulationStation resolution:
I purchased a pre config Raspberry Pi 3 with RetroPie installed
This is probably the issue. It's impossible to support third party builds. You need to request support form the seller. Nobody can predict what the software is that you have. The best way forward is to use the official Retropie image from this site and those problems will probably go away.
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@leagueofmonkeys RetroPie and its developers do not support 3rd party sold images. If the sd card came with roms/games then what you have done is piracy. Buying/Selling/Promoting pre made images with roms is frowned upon in these forums as you are spoiling things for people who work on this project and its law abiding users. I would suggest you go back to the people who sold you the image for support.
If you have downloaded a fresh copy of Retropie and flashed on the sd and still having troubles then you can create another thread with the details for support.
I know this is a present, so it is time sensitive. You can download and install a fresh copy in a matter of minutes.
Download : https://retropie.org.uk/download/
Install : https://retropie.org.uk/docs/First-Installation/I would suggest you to consider installing "ports" games. They are perfectly legal and available to install from retropie. Let me know if you need help installing these.
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I did contact them first and they we completely useless.
Please note there were no ROMs on the machine so is was just a pre configured Pi3 with some controllers.
I will have a crack as installing a fresh one, thanks for suggestions
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@leagueofmonkeys said in EmulationStation resolution:
I did contact them first and they we completely useless.
That's always the case because Retropie is free and it takes a few minutes to write it to the SD card of your choice. By paying, you have been scammed big time. Once you have a working install, there will be loads of help available on the official image.
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@rbaker said in EmulationStation resolution:
@leagueofmonkeys said in EmulationStation resolution:
I did contact them first and they we completely useless.
That's always the case because Retropie is free and it takes a few minutes to write it to the SD card of your choice. By paying, you have been scammed big time. Once you have a working install, there will be loads of help available on the official image.
I'm not sure by paying for a pre-configured unit that one is, by default, being scammed. In other words if a vendor is providing a RaspberryPie in a nice case with the power supply, controller and they include a uSD card with the RetroPie already installed then they are providing a value added service; 'value added' as in they are providing a service by selling a package ready to plug in, add ROMs and play. Nothing wrong with this as far as I can see.
If a vendor is 'selling' the RetroPie software then that is a problem.
Not everyone in the world wants to sort through conflicting instructions, to find out what configuration files to change, what packages they need to update from source to get to work, how to sort out goofy controller mappings, etc. There is a place for a pre-configured package I think as long as the vendor is clear about the software itself being freely downloadable and that they are only selling the package of parts and service of preconfiguring the software.
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More to the OP's point, rather then just whining about the fact he bought a pre-configured system as they was apparently best for his needs. How about offering some help with hos question about resolution?
I too have noticed the odd resolution related quirks that I have not seemed to be able to find a direct answer for. I have my Pie3 plugged into a Sony HDTV that supports 1080P. With the RaspberryPie set to 'default' it is set to 1080P and everything works 'OK'. The games do not require this resolution though and when I was messing around with getting Netflix to work on the Pie I found that Netflix only supports 720P through Chrome(ium) and if the Pie was outputting 1080P the frame rate was terrible. Setting the Pie to output 720P let Chrome(ium) play Netflix fine with 720P resolution (which was OK, but not as good as 1080P through my XBox360).
With the 720P output the text menus were much more readable on a large screen but all the ES themes I tried seem to have graphics that did not scale properly to 720P and they went off the top/bottom of the screen a bit. Playing with the overscan setting has NO effect on the ES interface, only the console was affected which if you look in config.txt it seems to indicate that the overscan setting only affects the console.
From what I have been able to gather from different posts it would seem that the theme graphics are sized to fit a particular screen resolution. If the screen resolution is different then they likely won't fit properly. It seems that graphics 'sized' for 720P will upscale to 1080P but not the other way around. I would love to know if this is correct or not.
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@Jeff_Birt said in EmulationStation resolution:
How about offering some help with hos question about resolution?
Impossible to do with third party builds. They aren't supported.
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@Jeff_Birt said in EmulationStation resolution:
@rbaker said in EmulationStation resolution:
@leagueofmonkeys said in EmulationStation resolution:
I did contact them first and they we completely useless.
That's always the case because Retropie is free and it takes a few minutes to write it to the SD card of your choice. By paying, you have been scammed big time. Once you have a working install, there will be loads of help available on the official image.
I'm not sure by paying for a pre-configured unit that one is, by default, being scammed. In other words if a vendor is providing a RaspberryPie in a nice case with the power supply, controller and they include a uSD card with the RetroPie already installed then they are providing a value added service; 'value added' as in they are providing a service by selling a package ready to plug in, add ROMs and play. Nothing wrong with this as far as I can see.
they can't include retropie (specifically, the emulators within) in a sold product. https://retropie.org.uk/about/legal/ under any circumstances
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@rbaker said in EmulationStation resolution:
@Jeff_Birt said in EmulationStation resolution:
How about offering some help with hos question about resolution?
Impossible to do with third party builds. They aren't supported.
Who says it is a 'third party build'? In other words I could install RetriPie and set it up for a set of contorllers and then clone that uSD card. That does not make it a third party build.
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@Jeff_Birt said in EmulationStation resolution:
@rbaker said in EmulationStation resolution:
@Jeff_Birt said in EmulationStation resolution:
How about offering some help with hos question about resolution?
Impossible to do with third party builds. They aren't supported.
Who says it is a 'third party build'? In other words I could install RetriPie and set it up for a set of contorllers and then clone that uSD card. That does not make it a third party build.
for a start the screenshots above are not of the latest retropie, as you can easily tell from the old white splash screen. even if this setup didn't have any other config done to it, it's an old build, and we don't know how old. the answer would remain: install the latest version afresh.
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I purchased a pre config Raspberry Pi 3 with RetroPie installed
By definition, no idea what it is or how it's modified. It's pre-configured - How, when, with what etc. etc. Setting yourself up for a wild goose chase. No point in guessing and wasting time.
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@Jeff_Birt It was pre-installed by a third party rather than the user themselves. It's a third party build as we don't know if they changed anything. Since RetroPie should not be included with commercial products, we have no obligation to provide support. Many products that include RetroPie come with modifications which we do not know about (and they are security risks too - some all use the same ssh host key etc).
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@BuZz Responding with "Third party build, no support for you two weeks!" is not very friendly or helpful. It would be a bit nicer to try to give the OP some pointers related to the his question followed with the friendly advice of "However, the third party build you recived may have been modified in ways we don't understand. It would be advisable to download the official RetroPie image from this link and follow the instructions at this link for the installation. That will let us better help you with problems as we will know what we are working with. " .
Being friendly is just the right thing to do, whether or not you are 'obligated' to do so. I also notice that everyone continues to complain about 'third party builds' and not respond to the OP's or my questions about resolution...
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@Jeff_Birt Not true - It was mentioned for the OP to download an image from the site. It's also mentioned in the sticky topics which people are asked to read on registration. You are free to reply with your own wording - I will decide how I word things thanks.
When the OP installs the official image we will advise - We don't want to spend time trying to help / support a build we know nothing about, and support those who are selling RetroPie.
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It would be a bit nicer to try to give the OP some pointers related to the his question
What your describing is support. No one here was unkind to him and alternative ways for him to proceed were given. He even posted that he plans on installing a fresh image.
or my questions about resolution.
It's never a good idea to ask your own question in a thread related to someone else's. If you start your own thread, you're much more likely to get responses.
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@Jeff_Birt said in EmulationStation resolution:
"However, the third party build you recived may have been modified in ways we don't understand. It would be advisable to download the official RetroPie image from this link and follow the instructions at this link for the installation. That will let us better help you with problems as we will know what we are working with. " .
Your suggestion sounds great. To me though, this was just as polite and in a few less words.....
"This is probably the issue. It's impossible to support third party builds. You need to request support form the seller. Nobody can predict what the software is that you have. The best way forward is to use the official Retropie image from this site and those problems will probably go away."
I also notice that everyone continues to complain about 'third party builds' and not respond to the OP's or my questions about resolution...
Because we will not spend time guessing about 3rd party builds that aren't supported.
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@Jeff_Birt said in EmulationStation resolution:
@BuZz Responding with "Third party build, no support for you two weeks!" is not very friendly or helpful. It would be a bit nicer to try to give the OP some pointers related to the his question followed with the friendly advice of "However, the third party build you recived may have been modified in ways we don't understand. It would be advisable to download the official RetroPie image from this link and follow the instructions at this link for the installation. That will let us better help you with problems as we will know what we are working with. " .
Being friendly is just the right thing to do, whether or not you are 'obligated' to do so. I also notice that everyone continues to complain about 'third party builds' and not respond to the OP's or my questions about resolution...
@Jeff_Birt Have you seen what is happening with Kodi in the news? This is what we are trying to prevent. It pains us when unsuspecting people are sold premade images and stuck with us for support. I understand that being polite is a good thing and I stick to it. Hence I was harsh in the first paragraph, but I also said this, which you promptly overlooked.
@Hex said in EmulationStation resolution:
If you have downloaded a fresh copy of Retropie and flashed on the sd and still having troubles then you can create another thread with the details for support.
I know this is a present, so it is time sensitive. You can download and install a fresh copy in a matter of minutes.
Download : https://retropie.org.uk/download/
Install : https://retropie.org.uk/docs/First-Installation/I would suggest you to consider installing "ports" games. They are perfectly legal and available to install from retropie. Let me know if you need help installing these.*
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Hex, I did miss your post when scanning back through the posts previous to my replay (I had also been trying to keep up as relies came in.) Yours was the type of reply I was referring to would be 'nice' (IMHO).
I am also not for folks being sold software that is free, unless it is part of a value added service. For example $10 for the SD card and time to copy when sold with the hardware would not be unreasonable I think but I did not create RetroPie.
To the average Joe the process of setting up RetroPie would be daunting. You have to download/install the correct program to 'unzip' the image, then you have to have the correct software to format the card (maybe) and then you need the correct software to write the image to the card. A 'ready to plug and play' system sold on the up-and-up would fill that need, but just thinking more about it now might also open up legal challenges regarding copyrights even though no ROMs are included.
No matter what is done there will be those who seek to profit by being underhanded. I have a friend who has been making a product for years and his product name is used all over EBay for selling Chinese boards (that are not even the same hardware.) Even though his hardware is proprietary and his software/firmware is proprietary it does not stop scum bags from trying to trick people by using his product name.
Just my thoughts, I'll refrain from commenting further :)
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Who would have thought such a innocent call out for help would spark such a heated response. Not me !
This is where I got it from - I am sure there's hundreds more like this - thepishop com au - go nuts with your venomous hatred lol
@Hex Your lash out at Piracy made me want to laugh, RetroPie / RetroArch / EmuilationStation are all forms of gaining access to piracy, literally that's why they exist. ......... this is completely a different thread I know , there are thousands of mame games that are not supported anymore / licences-ed or distributed but then there's also the emulators that clearly run licensed, trade marked IP why support them.
Anyway I am going to start from scratch to see how I go. Thanks for everyone that has responded.
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@leagueofmonkeys Dont get me wrong. Things go down very fast once a name gets branded as supporting piracy. We just try to minimise the chances of that happening. As i said, Retropie support is available for all those who are running official builds.
You see emulators and ES are perfectly legal tools. Just because you can use it to pirate doesnt mean the software is at fault,. It is those that pirate at fault. A hammer can be used for a lot of useful things and it is perfectly legal to own and use. Someone being murdered using the hammer is not the hammer's fault nor its producers.
And you are most welcome to use the forums and seek help for official builds. I have posted links where you could find the download and install instructions. If the problem persists, feel free to create another thread and we shall help you out.
Contributions to the project are always appreciated, so if you would like to support us with a donation you can do so here.
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