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    Please do not post a support request without first reading and following the advice in https://retropie.org.uk/forum/topic/3/read-this-first

    Not recognising keyboard or joypads

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    • C
      cryin-assassin
      last edited by

      Hello all,
      Recently got a PiZero and installed the latest version or Retrpie 3.7 I believe.
      all booted up perfectly but for some reason no USB device is recognized. I have tried a few keyboards and USB joypads all not doing a thing.
      The keyboards all light up etc. so it doesn't look to be a power related issue.

      Next step is to install Raspbian and test that I guess.
      Just wanted to know if anyone had any ideas or a few things I could try?

      Apologies if this has been asked before, the only options I could find seem to relate to micro USB leads etc.

      Thank you
      Nick

      1 Reply Last reply Reply Quote 0
      • RiverstormR
        Riverstorm
        last edited by

        Where is it not recognized? Are you sitting at the Emulationstation emulator selection menu?

        When it first boots it immediately jumps to "Configure Input" did you have a device plugged in before you powered on the Pi and then you should configure at least one input device to navigate Emulationstation.

        If you skipped that part I am not sure if that option comes back on the next reboot or if their are default keys assigned for the keyboard/controller if you skip it to bring up the Start menu. I have never tried it.

        1 Reply Last reply Reply Quote 0
        • BuZzB
          BuZz administrators
          last edited by

          you can't skip it unless you have configured an input device.

          To help us help you - please make sure you read the sticky topics before posting - https://retropie.org.uk/forum/topic/3/read-this-first

          RiverstormR 1 Reply Last reply Reply Quote 0
          • RiverstormR
            Riverstorm @BuZz
            last edited by

            @BuZz said in Not recognising keyboard or joypads:

            you can't skip it unless you have configured an input device.

            Ok, thanks Buzz for the clarification. I was wondering and wasn't feeling quite ambitious enough to load a fresh image just to see if I could "break it" sort to speak. :)

            1 Reply Last reply Reply Quote 0
            • C
              cryin-assassin
              last edited by

              Hi thanks for the replies.
              It's actually at the configure input screen where nothing happens.
              I loaded another image and upon boot could see a USB device not supported error. So pretty sure the keyboards are my issue.

              Just need to grab a cheap USB keyboard to test. Will keep let you know how I get on.

              Thanks again
              Nick

              1 Reply Last reply Reply Quote 0
              • BuZzB
                BuZz administrators
                last edited by BuZz

                Make sure you have sufficient power for the RPI also if using USB devices.

                To help us help you - please make sure you read the sticky topics before posting - https://retropie.org.uk/forum/topic/3/read-this-first

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                • C
                  cryin-assassin
                  last edited by

                  OK so after a new Power supply 5V 2A i am still in the same situation
                  Actual error I am receiving is -
                  device not accepting address 4 ( when booting to Raspbian to test)

                  I have tried 3 Keyboards - and 2 Joypads on the Retropie menu all not recognized.
                  I have also tried a few USB cables I had read the cable could be at fault.

                  Next step is to try a different Micro USB to USB lead ....

                  Meneer JansenM 1 Reply Last reply Reply Quote 0
                  • Meneer JansenM
                    Meneer Jansen @cryin-assassin
                    last edited by

                    @cryin-assassin said in Not recognising keyboard or joypads:

                    OK so after a new Power supply 5V 2A i am still in the same situation
                    Actual error I am receiving is -
                    device not accepting address 4 ( when booting to Raspbian to test)

                    I have tried 3 Keyboards - and 2 Joypads on the Retropie menu all not recognized.
                    I have also tried a few USB cables I had read the cable could be at fault.

                    Next step is to try a different Micro USB to USB lead ....

                    How do you boot into Raspbian? Doesn't that need some sort of input from you? Is there really NO inputdevice what so ever that your PiZero accepts input from? If that is so: I'd check my micro-USB to USB cable like you said....

                    Avid Linux user.

                    1 Reply Last reply Reply Quote 0
                    • C
                      cryin-assassin
                      last edited by

                      It boots to a load/install image screen with no input, TBH I only tried that as I thought my RetroPie install may have been at fault my end.
                      Yep no USB device is recognized, so when I get home I shall try another micro USB adapter .... Fingers crossed :)

                      RiverstormR 1 Reply Last reply Reply Quote 0
                      • RiverstormR
                        Riverstorm @cryin-assassin
                        last edited by

                        @cryin-assassin said in Not recognising keyboard or joypads:

                        It boots to a load/install image screen with no input

                        Any chance you can snap a pic of your screen and post it? I am not sure what screen you're referring to but it might help in the troubleshooting. I am guessing since you have no keyboard you can't grab logs and I don't think it has Wifi by default?

                        1 Reply Last reply Reply Quote 0
                        • C
                          cryin-assassin
                          last edited by

                          I can grab a picture of the Raspbian boot error message this eve, strangely Retropie gives no error message on boot but still no USB device is recognized.

                          Confusing me a tad, but joys of these little projects.

                          1 Reply Last reply Reply Quote 0
                          • C
                            cryin-assassin
                            last edited by

                            Apologies , I cannot grab any log files as no Keyboard and no Wifi as yet.
                            Thanks
                            Nick

                            1 Reply Last reply Reply Quote 0
                            • C
                              cryin-assassin
                              last edited by

                              Ok finally she recognized the Keyboard :)
                              The issue was the Micro USB to USB adapter.

                              Thanks for all the suggestions guys, I can now move on with this project.
                              Nick

                              RiverstormR 1 Reply Last reply Reply Quote 0
                              • RiverstormR
                                Riverstorm @cryin-assassin
                                last edited by

                                @cryin-assassin said in Not recognising keyboard or joypads:

                                Ok finally she recognized the Keyboard :)
                                The issue was the Micro USB to USB adapter.

                                Thanks for all the suggestions guys, I can now move on with this project.
                                Nick

                                That's great, good luck! :)

                                1 Reply Last reply Reply Quote 1
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