“Failed to start load kernel modules” (SOLVED)

cynital

@mitu where do i run it, (The command terminal?) cause when i do It doesnt do anything

mitu

@cynital The command writes the system log to the /tmp/dmesg.txt file, which you should upload to pastebin.com and provide the link.

cynital

@mitu im trying and nothing happens, what command is it? The one you put above cause it doesn’t do anything

cynital

@mitu i put in dmesg > /tmp/dmesg.txt but nothing happens then i try just /tmp/dmesg.txt but it says “permission denied”

mitu

@cynital You need to open the file and get its contents, it's a text file - you cannot execute it (that's the permission denies error).
Transfer the file to your PC - how did you transfer your ROMs over to the PI ?

cynital

@mitu both with usb and over wifi, so you want me to go on the pc and look for what?

mitu

@cynital You'll need a browser to upload the file, so yes, use a PC. Transfer the file with SCP, or if you're using File Shares, copy the file to the ROMs folder and get it from the roms file share:

cp /tmp/dmesg /home/pi/RetroPie/roms

cynital

@mitu ok so i find it in file on retropie files?

cynital

@mitu where do i find the thing i need?

mitu

@cynital I'm sorry, find what ?

cynital

@mitu sorry im not really understanding this can you help step by step or maybe contact me somewhere else, im really trying to fix this because i think this is what is not making my afterglow xbox controller work (its a 3rd oarty controller so thats why)

mitu

@cynital How did you install RetroPie ? Did you use the image provided on the RetroPie website or other image ? Have you installed anything else on it ?
If you're not familiar with RetroPie or Linux, I'd suggest to start with a known good system - use the official image and install it from scratch. After that, update RetroPie and all packages and re-try to add your controller.

cynital

@mitu i got it from retropie website and installed the official image, i dont want to lose all my stuff on here, i installed screen savers and bezles and kodi, is there a way i could back it up?

mitu

@cynital If you installed the official image, I guess it's ok to keep it like this, but unless you're able to provide some logs/diagnostic info, I'm afraid I can't help you.

cynital

@mitu where could i do that? Im on a pc rn too looking at “bios” “configs “roms” “splashscreen” just tell me what i have to do, i could aslo go to my pi, and i just installed ssh

mitu

@cynital OK let's try again. To get the system log

dmesg > /home/pi/RetroPie/roms/dmesg.txt

Look in the roms folder via the file share on the PC and the dmesg.txt file should be there. Upload it to pastebin.com.

cynital

i looked in roms but cant find dmesg.txt

cynital

@mitu i found it its a bunch of stuff right?

cynital

@mitu https://pastebin.com/aamiR6hU i pasted it

mitu

@cynital OK, let's give it another shot. Reboot, plug in your controller and try to see if it work. Obviously, it won't work - as you reported. Exit Emulationstation, then execute the following command at the terminal

dmesg | nc termbin.com 9999

The command will automatically upload the log and will print an URL. Copy that URl and paste it here.