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    Please do not post a support request without first reading and following the advice in https://retropie.org.uk/forum/topic/3/read-this-first

    Blue Snaps after updating

    Scheduled Pinned Locked Moved Help and Support
    blue snapssnapsvideos
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    • D
      dml1783
      last edited by

      Can anyone tell me how to fix Blue snaps?

      So i installed the base retropie image off the website, snaps work fine, I updated and now all of the snaps are blue. and by this i mean like batmans face is blue or bullwinkle instead of brown, is blue or bart simpson is no longer yellow, he is blue.

      Can anyone help me?

      Also I did notice if i turn on the OMXplayer HW accelleration, it does Fix the issue but then the Snap stays in front of my background so that wont work either. I cant be the only one with blue snaps

      mituM 1 Reply Last reply Reply Quote 1
      • mituM
        mitu Global Moderator @dml1783
        last edited by mitu

        @dml1783 Please add the info requested in https://retropie.org.uk/forum/topic/3/read-this-first to your topic.
        What is the source of the video snaps ? Did you use a scraper to download them or added them yourself ?
        Run from a command line

        ffmpeg -i <path_to_video_file_with_errors>

        and paste here the output to see what codec/video format is the video file.

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