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    Please do not post a support request without first reading and following the advice in https://retropie.org.uk/forum/topic/3/read-this-first

    Controllers "not configured" when roms load up.

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    raspberry picontrollers
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    • R
      retropieuser1
      last edited by

      Hi there,

      I recently purchased a raspberry pi computer with retro pie and games installed. The controller works on the menu screen but when I load the games (across multiple console emulators and roms) the controller often doesn't work. Sometimes it works, others not. I get a 'controller not configured' error screen when the rom loads up. The company I bought the console off isn't helping so I'm forced to fix it myself.

      I'm trying PS3 and Snes controllers on it, neither work.

      Can anybody advise please?

      dankcushionsD 1 Reply Last reply Reply Quote 0
      • dankcushionsD
        dankcushions Global Moderator @retropieuser1
        last edited by

        @retropieuser1 unfortunately we do not support third party installs. as well as breaking the license, they are badly configured, ass you've found. please reinstall retropie from scratch as per https://retropie.org.uk/docs/First-Installation/

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