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    Please do not post a support request without first reading and following the advice in https://retropie.org.uk/forum/topic/3/read-this-first

    hello needs some help with this conundrum its a steange one.

    Scheduled Pinned Locked Moved Help and Support
    helpretropiesamsungresolution
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    • C
      cockneynutjob
      last edited by

      Right so ive got a raspberry pi 3, it has retropie on it, im not a massive noob i know my way around it, but this problem has got me, so its all setup and working had it setup for a while works great on any tv i put it on, however i bought a cheap telly the other day, samsung hd ready lcd, it works fine with my pc the tv is spot on, i put my pi onto it and it boots up lovely goes into emulationstation and i can select my games, when i click to run a game the screen goes blank and a message pops up from tv saying mode not supported? Now ive googled this and everyones problem is that the pi wont display at all but mine boots up great but wont launch any game, has anyone had this problem cos im stuck, thank you

      mituM 1 Reply Last reply Reply Quote 0
      • mituM
        mitu Global Moderator @cockneynutjob
        last edited by

        @cockneynutjob We don't support 3rd party images in the forum, especially the ones with RetroPie pre-installed. If you wish to help you, please install the image from retropie.org.uk/download.

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        • C
          cockneynutjob
          last edited by

          It wasn't pre installed i put it on my self from that site??

          mituM 1 Reply Last reply Reply Quote 0
          • mituM
            mitu Global Moderator @cockneynutjob
            last edited by mitu

            @cockneynutjob OK, so it's not pre-installed. Did you change the video mode resolution for the game/core you're launching ? Normally the emulator, when launched, would use the default resolution of the system - the one you have in Emulationstation.
            How are you connecting the TV ? HDMI/Composite cable ? What emulator are you launching ?

            Try adding the info requested in https://retropie.org.uk/forum/topic/3/read-this-first to you post, as much as you can.

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            • C
              cockneynutjob
              last edited by

              Ive changed it to every resolution in that list before it boots up doesnt make a difference, its connected via hdmi

              mituM 1 Reply Last reply Reply Quote 0
              • mituM
                mitu Global Moderator @cockneynutjob
                last edited by

                @cockneynutjob Try removing the resolution options and let the emulator run at the default PI resolution.
                You can see what resolutions are supported by the TV by running - from a command line - tvservice -m CEA.

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                • C
                  cockneynutjob
                  last edited by

                  I ran that and the tvs preferred res is group 1 mode 4 changed it in config.txt to that setting still nothing

                  1 Reply Last reply Reply Quote 0
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