Unable to access any settings (retropie setup, rasp-config)

[DeathByOrangez]

Model: pi 4
Downloaded through rasp imager

Im unable to see the menu. Each time i enter a setting the blue screen with all the options wont show. Its just a blank screen. Any chance there is a way to fix through files?

[DeathByOrangez]

@DeathByOrangez Anyone?

[windg]

PLease try to add more info : https://retropie.org.uk/forum/topic/3/read-this-first

[DeathByOrangez]

@windg
Pi Model: 4
Power Supply used: Cana kit 2.5A
RetroPie Version Used (eg 3.6, 3.8.1, 4.1 - do not write latest): What ever is on Raspberry Pi Imager
Built From: Retropie Imager
USB Devices connected: Xbox Usb
Controller used: Ps4
Error messages received: None
Guide used: Didnt find one helpful
File Issue: not sure
Emulator: Want to run NDS

When i enter any sort of options they just come up blank. No log no nothing. Im trying to see if other had the same issue but nope. I checked for 2 hours and nothing. Im asking on here to see if there is a way to fix it or anyone has a idea on how to fix it

[windg]

Are you using a 4k TV ?

[DeathByOrangez]

@windg Im using a 1980x1080p monitor good sir

[DeathByOrangez]

I have restarted my pie like 20 times. And redownloaded the image just to get it to work until i put like 1 game on it

[DeathByOrangez]

Nvm I found a fix

Please use this if u guys are running 1080p
https://retropie.org.uk/docs/Pi4/#issues-using-a-4k-tv