Retropie Problems With Extracting

noodles91

I've tried downloading and re-downloading the Retropie file several times, when it comes to extracting the file all I seem to get is another file to be extracted. I've used Winzip, 7zip and Peazip.
Any help would be greatly appreciated, thank you.

BuZz

@noodles91 Please do not post a support request without first reading and following the advice in https://retropie.org.uk/forum/topic/3/read-this-first as you agreed when registering.

https://retropie.org.uk/docs/First-Installation/

When you extract the img.gz you should be left with an img file

noodles91

It just keeps extracting a file with the same name as the download but when you open that its empty. I have no idea what else to try, have downloaded it 7-8 times now.

BuZz

@noodles91 You don't open the extracted file - you need to write it to the sdcard. Have you followed the installation instructions ?

noodles91

The download doesnt extract to an img file its just another folder that needs extracting if that makes more sense, there is nothing to write to the sd card.

BuZz

@noodles91 Maybe the download didn't work - do you have any virus checking software enabled that may be affecting it? - you need to verify the md5sum of your download matches with the image md5sum on the retropie download page - eg with http://md5summer.org/

the img.gz file should extract to .img file with 7-zip.

noodles91

Searched through the download using Peazip and found the img file but its saying I need to enter a password when i try extracting it, will try downloading again.

herb_fargus

@noodles91 if your main issue is just with the extraction you can write the gz file to the SD card with etcher without extracting it first.

noodles91

Ah ok will try that. Will google etcher as that part has me lost haha

BuZz

@noodles91 https://etcher.io/ - it's mentioned in the install instructions.

noodles91

Thank you for your help

noodles91

Used etcher to put the file on the sd card and all i get when i plug it all in is a blank screen, followed the instructions in the video so no idea where I went wrong.

AlexMurphy

@noodles91 what was the full file name you wrote to the card using etcher?

noodles91

1.img i think, it's still in zip format as I am unable to get it to extract like it does in the video. If i put the sd card back into my pc it says its unrecognisable and needs to be formatted.

AlexMurphy

@noodles91 sorry, what is the full name of the file?

AlexMurphy

@noodles91 My advice is to re-download the image. Install winrar to unzip it and write it to the sd card using etcher or win32 diskimager. Make sure the sd card is reformatted including the re-size option using sd cardformatter.

noodles91

@AlexMurphy Have tried each of the steps you've suggested numerous times, each time I'm left with an entirely blank screen when it comes to plugging everything in. Have tried the download on several computers and not one extracts the download to an .img file. The downloaded file stays as a zip file regardless of what i try. If i try unzipping the file titled 1 using Peazip it says it requires a password. Also once the sd card is flashed it becomes completely unrecognisable to my computer, I can't view any info on it.

BuZz

@noodles91 did you compare the md5sum yet?

noodles91

@BuZz Have tried using md5summer but when i click on the download file its empty

BuZz

@noodles91 sounds like your download is not working at all. If you have a virus checker, try disabling it for this download. I've heard they can interfere. Try another web browser also.