PS3 Controller - buttons aren't recognized

[kbadr]

I am trying to configure my PS3 controller with RetroPie. I setup bluetooth connectivity, but when I go to the controller configuration screen, it doesn't recognize when I hit the square, triangle, circle, or X buttons. The arrow pad works, as does start and select, so I know some input is getting from the controller to RetroPie. But hitting the other buttons doesn't do anything.

Has anyone experienced this? Is there a work around? I am using a Sony PS3 controller.

[rbaker]

@kbadr https://retropie.org.uk/forum/topic/3/read-this-first to enable support.

[kbadr]

Pi Model or other hardware: 3 B (https://www.amazon.com/gp/product/B06Y626CG1)
Power Supply used: UL Listed 2.5A Micro USB
RetroPie Version Used : retropie-4.3-rpi2_rpi3
Built From: Apply Pi Baker, loading retropie-4.3-rpi2_rpi3.img
USB Devices connected: none
Controller used: PS3 dual shock controller, and game pad (https://www.amazon.com/gp/product/B01N0OWF8B/)
Error messages received: none
Log found in /dev/shm/runcommand.log (if relevant):
Guide used:

How to replicate the problem: Followed instructions in video, successfully installed ps3 driver and got to the controller setup screen with bluetooth, but buttons not responding wired or wirelessly.

[edmaul69]

@kbadr if it is plugged in while you are configuring, then you need to press the ps button. You need to configure with it plugged and unplugged because they create two seperate configs.

[kbadr]

@edmaul69 I have managed to configure the PS3 controller, using one of the alternative ps3controller drivers...but...the individual emulators are now not recognizing any button presses. Emulation station does, but games do not. So close. This is frustrating. I have tried several solutions/work arounds that I've seen referenced but I don't think they apply to Retropie 4.3. Anyone have solutions for this?

[edmaul69]

@kbadr did you try resetting it up in emulationstation so it would create the other needed configs?