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    Please do not post a support request without first reading and following the advice in https://retropie.org.uk/forum/topic/3/read-this-first

    RetroPie goes black after pressing the configuration button

    Scheduled Pinned Locked Moved Help and Support
    retropie-setupretropie 4.4blackscreenhelp me
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    • K
      koogelpotato
      last edited by

      I installed a lot of rims from a usb stick it worked properly but then when I decided to leave the system by pressing f4 the screen turned black and you can’t exit it
      Raspberry pi3b+
      not overclocked
      Newest version of RetroPie
      No Kodi
      PS Can still play games but other things can’t do

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      • KN4THXK
        KN4THX
        last edited by

        Did that persist even after a reboot?

        "If you're gonna play the Game Boy, You gotta learn to play it right" - https://www.youtube.com/watch?v=FYLGl92ETNQ

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        • K
          koogelpotato
          last edited by

          Yes

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          • K
            koogelpotato
            last edited by

            Ok now it says under voltage detected what can I do?

            KN4THXK 1 Reply Last reply Reply Quote 0
            • KN4THXK
              KN4THX @koogelpotato
              last edited by

              @koogelpotato What model power supply are you using?

              "If you're gonna play the Game Boy, You gotta learn to play it right" - https://www.youtube.com/watch?v=FYLGl92ETNQ

              K 1 Reply Last reply Reply Quote 0
              • K
                koogelpotato @KN4THX
                last edited by

                @thedatacereal I’m using raspberry pi micro usb cable that came with the package

                KN4THXK 1 Reply Last reply Reply Quote 0
                • KN4THXK
                  KN4THX @koogelpotato
                  last edited by

                  @koogelpotato What package is it? It sounds like the power supply isn't providing enough voltage.

                  also, do you have anything plugged into the USB ports besides a keyboard?

                  "If you're gonna play the Game Boy, You gotta learn to play it right" - https://www.youtube.com/watch?v=FYLGl92ETNQ

                  K 1 Reply Last reply Reply Quote 0
                  • K
                    koogelpotato @KN4THX
                    last edited by

                    @thedatacereal well monitor is connected to pi with usb cables

                    KN4THXK 1 Reply Last reply Reply Quote 0
                    • KN4THXK
                      KN4THX @koogelpotato
                      last edited by

                      @koogelpotato If the monitor is being powered by the Pi then either the monitor is needing too much power or your power supply isn't powerful enough.

                      "If you're gonna play the Game Boy, You gotta learn to play it right" - https://www.youtube.com/watch?v=FYLGl92ETNQ

                      K 1 Reply Last reply Reply Quote 0
                      • K
                        koogelpotato @KN4THX
                        last edited by

                        @thedatacereal meaning that I have to get a better power supply.Also if I attach rechargeable batteries will it help?

                        KN4THXK 1 Reply Last reply Reply Quote 0
                        • KN4THXK
                          KN4THX @koogelpotato
                          last edited by

                          @koogelpotato The Pi needs 5v give or take 5%. 4.75 to 5.25V basically. Adding extra voltage runs a risk of damage. Make sure your power supply is 5.1v 2.5a.

                          Was it an official kit or just something on eBay? Many generic power supplies do not provide necessary requirements even though they are labeled as such.

                          Also, what kind of monitor is it?

                          "If you're gonna play the Game Boy, You gotta learn to play it right" - https://www.youtube.com/watch?v=FYLGl92ETNQ

                          K 1 Reply Last reply Reply Quote 0
                          • K
                            koogelpotato @KN4THX
                            last edited by

                            @thedatacereal came with a kit also it’s an lcd monitor

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