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Please do not post a support request without first reading and following the advice in https://retropie.org.uk/forum/topic/3/read-this-first

360 Controllers break after updating

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controllers360 controllerupdate broke it
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  • A
    avengerfishing
    last edited by avengerfishing 15 Jun 2018, 03:28

    Hi There,

    Ive recently reinstalled a fresh copy of retropie from the image available on retropie site. ive been making regular backups and testing them, rolling back when something goes wrong.

    ive been following a guide to set up retropie this time. from fresh install, xbox 360 controllers work great. i get to this step in the guide, and perform the updates per these instructions:

    ***Updating the RetroPie OS and packages can provide a 50%+ performance improvement in some cases. Absolutely do this step.

    Open RetroPie
    RetroPie Setup > Update RetroPie-Setup Script > Yes
    Update all installed packages > Yes > Would you like to update the underlying OS packages? > Yes
    Wait 25 minutes (I timed it)That was easy enough...***

    EDIT: all controllers break, not just the 360 controllers

    So my questions are:

    is there a way to fix the controllers once the update is completed?

    if not, is it ok to not do the update, does it really increase performance? Im aiming to get n64 working, doesnt have to be perfect, but would the updates help that? also have NES, SNES, Megadrive, Mastersystem, Neogeo and PSX systems on my retropie.

    thank you very much. chris.

    M 1 Reply Last reply 15 Jun 2018, 03:31 Reply Quote 0
    • M
      mitu Global Moderator @avengerfishing
      last edited by 15 Jun 2018, 03:31

      @avengerfishing Go into the drivers' section of the packages and re-install the xpad driver, reboot and see if the controller works again.

      A 1 Reply Last reply 15 Jun 2018, 03:37 Reply Quote 0
      • A
        avengerfishing @mitu
        last edited by 15 Jun 2018, 03:37

        @mitu doesnt work. in addition ive just discovered that all controllers break. i can configure another non 360 controller and it works in the front end but not in retropie settings, keyboard has to be used there.

        M 1 Reply Last reply 15 Jun 2018, 03:42 Reply Quote 0
        • M
          mitu Global Moderator @avengerfishing
          last edited by 15 Jun 2018, 03:42

          @avengerfishing That's maybe because the controller is seen as 2nd player always. Do you have a keyboard attached to the Pi at all times ?

          A 1 Reply Last reply 15 Jun 2018, 03:53 Reply Quote 0
          • A
            avengerfishing @mitu
            last edited by 15 Jun 2018, 03:53

            @mitu ah, i see about the 2nd controller/2nd player thing

            keyboard is plugged in currenly so i can exit and restart as the main controller is broken

            1 Reply Last reply Reply Quote 0
            • E
              Ecks
              last edited by 15 Jun 2018, 04:51

              This is a first cause i just updated everything on my Pi about two hour ago and tested out my PS3, Xbox 360, SN30 Pro and Generic arcade stick and i never encountered this problem and i tested out each one one by one so i think the issue you're having is with your keyboard still plugged in which you should really test this out without your keyboard plugged in.

              A 2 Replies Last reply 15 Jun 2018, 06:54 Reply Quote 0
              • A
                avengerfishing @Ecks
                last edited by 15 Jun 2018, 06:54

                @ecks wish it was that simple. Keyboard wasn’t plugged in until the problem existed

                1 Reply Last reply Reply Quote 0
                • A
                  avengerfishing @Ecks
                  last edited by 15 Jun 2018, 07:59

                  @ecks found a bunch of other instances that this has happend.

                  https://retropie.org.uk/forum/topic/17823/controlls-mesing-after-update/22
                  https://retropie.org.uk/forum/topic/17644/updating-underlying-os-packages-breaks-retropi-4-4/3
                  https://retropie.org.uk/forum/topic/17537/xbox-one-s-xbox-360-controller-issues/8

                  all roads lead to: don't update at this stage

                  any further conflicting info on how to fix once updated?

                  M 1 Reply Last reply 15 Jun 2018, 16:40 Reply Quote 0
                  • E
                    Ecks
                    last edited by 15 Jun 2018, 08:55

                    Well if you ever want to use a better controller in my opinion you should get the SN30 Pro cause with that one i have no issues with it and it also feels a lot better for fighting games.

                    1 Reply Last reply Reply Quote 0
                    • M
                      mitu Global Moderator @avengerfishing
                      last edited by 15 Jun 2018, 16:40

                      @avengerfishing said in 360 Controllers break after updating:

                      any further conflicting info on how to fix once updated?

                      There are also reports of users fixing it by a reinstall of the xpad driver, that's why I recommended it. Sadly I don't have such controller to validate or find a solution.
                      I'd say you give it one more try by re-installing the driver, removing all controller configurations and then try re-configuring your controller again.

                      A 1 Reply Last reply 15 Jun 2018, 19:35 Reply Quote 0
                      • A
                        avengerfishing @mitu
                        last edited by 15 Jun 2018, 19:35

                        @mitu how to remove controller configs without a working controller and not plugging in a keyboard?

                        M 1 Reply Last reply 15 Jun 2018, 20:26 Reply Quote 0
                        • M
                          mitu Global Moderator @avengerfishing
                          last edited by 15 Jun 2018, 20:26

                          @avengerfishing Use the RetroPie-Setup script and reset your controllers - https://retropie.org.uk/docs/EmulationStation/#controller-configs. Restart and then try to map your gamepad in Emulationstation.

                          1 Reply Last reply Reply Quote 0
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