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Please do not post a support request without first reading and following the advice in https://retropie.org.uk/forum/topic/3/read-this-first

Retropie keeps crashing and restarting with SNES

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restartfreezingsnes
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  • P
    park757
    last edited by park757 31 Oct 2018, 08:57

    Hi together,

    I have a weird problem with my Raspberrry Pi 3 B+ with the newest Version of Retropie.

    Its with a fan and heatsinks.

    When I am playing a SNES game it keeps after some time freezing or makes a restart.

    It hapens after variable time.

    I cant do anything.

    The power supply should be enough -> Model: HN-5258 / Input: 100-240V AC 50 and 60 Hz - 5V / 2500mA

    The controllers are with cable connected.

    I have also tried the 3 different emulators -> everytime the same problem.

    Do you know what's the problem?

    1 Reply Last reply Reply Quote 0
    • D
      dankcushions Global Moderator
      last edited by 31 Oct 2018, 10:40

      are you running an overclock?

      what case?

      generally, any sort of crashing or freeze implies insufficient power, and/or an unstable overclock. using a case with its own power board (eg, NES Pi case) can cause these kind of issues.

      1 Reply Last reply Reply Quote 0
      • P
        park757
        last edited by 31 Oct 2018, 13:14

        Hi,

        no overclocking.

        This open case:

        https://www.bilder-upload.eu/bild-844139-1540991645.jpg.html

        D 1 Reply Last reply 31 Oct 2018, 13:50 Reply Quote 0
        • D
          dankcushions Global Moderator @park757
          last edited by 31 Oct 2018, 13:50

          @park757 i would guess at the power supply. is it this one? https://www.aliexpress.com/item/EU-US-Plug-5V-2-5A-USB-Power-Supply-Adapter-Charger-Universal-For-Raspberry-Pi-For/32824300602.html

          often the ones with seperate cables do not have a good enough cable for stable power. do you have any other USB cables you can try?

          1 Reply Last reply Reply Quote 0
          • P
            park757
            last edited by 31 Oct 2018, 14:55

            Yes I bought now another from Amazon and I will try it.

            https://www.amazon.de/gp/product/B01M58O9M9/ref=oh_aui_detailpage_o00_s00?ie=UTF8&psc=1

            D 1 Reply Last reply 31 Oct 2018, 15:01 Reply Quote 0
            • D
              dankcushions Global Moderator @park757
              last edited by 31 Oct 2018, 15:01

              @park757 that one has an in-line switch, another common culprit for power issues. i can only recommend the official raspberry pi PSU: https://www.amazon.de/Raspberry-Offizielles-Pi-Netzteil-schwarz/dp/B01DP8O5A4/ref=sr_1_1?s=ce-de&ie=UTF8&qid=1540998087&sr=1-1&keywords=raspberry+pi+power+supply

              1 Reply Last reply Reply Quote 1
              • P
                park757
                last edited by 14 Nov 2018, 19:06

                Hi,

                I bought this https://www.amazon.de/gp/product/B01M58O9M9/ref=oh_aui_detailpage_o00_s00?ie=UTF8&psc=1 but the same problem.
                The Raspberry Pi keeps freezing.

                Now after maybe 10 Min?

                What my problem?

                Is my raspberry damaged?

                B 1 Reply Last reply 15 Nov 2018, 22:12 Reply Quote 0
                • P
                  park757
                  last edited by 15 Nov 2018, 21:31

                  has noboday a clue?

                  1 Reply Last reply Reply Quote -2
                  • B
                    BuZz administrators @park757
                    last edited by BuZz 15 Nov 2018, 22:12

                    @park757 try the official PSU as recommended. One without an in-line switch.

                    To help us help you - please make sure you read the sticky topics before posting - https://retropie.org.uk/forum/topic/3/read-this-first

                    1 Reply Last reply Reply Quote 0
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