Bluetooth no longer working after fresh install

BuZz

@snoogans the latest firmware is 4.1 for fc30 pro. Their support site is a bit confusing though.

BuZz

@snoogans try disabling PS3 driver first btw. If that's enabled.

charleszimm

@psyke83 Wasn't trusted but behaving the same way:

[bluetooth]# info 98:B6:E9:42:4B:35
Device 98:B6:E9:42:4B:35
Name: Pro Controller
Alias: Pro Controller
Class: 0x002508
Icon: input-gaming
Paired: yes
Trusted: no
Blocked: no
Connected: no
LegacyPairing: no
UUID: Human Interface Device... (00001124-0000-1000-8000-00805f9b34fb)
UUID: PnP Information (00001200-0000-1000-8000-00805f9b34fb)
Modalias: usb:v057Ep2009d0001
[bluetooth]# trust 98:B6:E9:42:4B:35
[CHG] Device 98:B6:E9:42:4B:35 Trusted: yes
Changing 98:B6:E9:42:4B:35 trust succeeded
[CHG] Device 98:B6:E9:42:4B:35 Connected: yes
[CHG] Device 98:B6:E9:42:4B:35 Connected: no
[CHG] Device 98:B6:E9:42:4B:35 Connected: yes
[CHG] Device 98:B6:E9:42:4B:35 Connected: no

psyke83

@charleszimm

I'd first like to know why the "Register" option is getting stuck in a loop; I suspect that it's caused by bluetoothctl constantly reporting your device "Connected: xxx" non-stop.

Try to remove the offending device (either via the menu option or manually in bluetoothctl), then let me know if the "Register and Connect" option works (or at least progresses to the list of devices after 20 seconds without having to be interrupted).

charleszimm

@psyke83 okay I’ll give that a shot. Don’t be alarmed if I don’t get back to you for a few hours since my calendar is pretty full today. Thanks for your help!

charleszimm

@psyke83 Okay finally got to it. Sorry for the delay.

When I went to remove the controller through bluetoothctl, this happened:

[bluetooth]# devices
Device 98:B6:E9:42:4B:35 Pro Controller
[bluetooth]# remove 98:B6:E9:42:4B:35
[DEL] Device 98:B6:E9:42:4B:35 Pro Controller
Device has been removed
[DEL] Controller B8:27:EB:81:C7:4C theaterretropie [default]
Waiting to connect to bluetoothd...

I check the bluetooth.service status and crashy crash crash.

pi@theaterretropie:~ $ systemctl status bluetooth.service
● bluetooth.service - Bluetooth service
Loaded: loaded (/lib/systemd/system/bluetooth.service; enabled; vendor preset: enabled)
Active: failed (Result: signal) since Wed 2019-02-20 08:01:45 EST; 1min 32s ago
Docs: man:bluetoothd(8)
Main PID: 571 (code=killed, signal=SEGV)
Status: "Running"

Feb 20 08:01:10 theaterretropie bluetoothd[571]: Can't get HIDP connection info
Feb 20 08:01:15 theaterretropie bluetoothd[571]: connect error: Host is down (112)
Feb 20 08:01:21 theaterretropie bluetoothd[571]: Can't get HIDP connection info
Feb 20 08:01:27 theaterretropie bluetoothd[571]: connect error: Host is down (112)
Feb 20 08:01:32 theaterretropie bluetoothd[571]: Can't get HIDP connection info
Feb 20 08:01:38 theaterretropie bluetoothd[571]: connect error: Host is down (112)
Feb 20 08:01:43 theaterretropie bluetoothd[571]: Can't get HIDP connection info
Feb 20 08:01:45 theaterretropie systemd[1]: bluetooth.service: Main process exited, code=killed, status=11/SEGV
Feb 20 08:01:45 theaterretropie systemd[1]: bluetooth.service: Unit entered failed state.
Feb 20 08:01:45 theaterretropie systemd[1]: bluetooth.service: Failed with result 'signal'.

I restart bluetooth.service and no errors:

pi@theaterretropie:~ $ sudo systemctl start bluetooth.service
pi@theaterretropie:~ $ systemctl status bluetooth.service
● bluetooth.service - Bluetooth service
Loaded: loaded (/lib/systemd/system/bluetooth.service; enabled; vendor preset: enabled)
Active: active (running) since Wed 2019-02-20 08:03:30 EST; 5s ago
Docs: man:bluetoothd(8)
Main PID: 29848 (bluetoothd)
Status: "Running"
CGroup: /system.slice/bluetooth.service
└─29848 /usr/lib/bluetooth/bluetoothd

Feb 20 08:03:30 theaterretropie bluetoothd[29848]: Starting SDP server
Feb 20 08:03:30 theaterretropie bluetoothd[29848]: Bluetooth management interface 1.14 initialized
Feb 20 08:03:30 theaterretropie bluetoothd[29848]: Failed to obtain handles for "Service Changed" characteristic
Feb 20 08:03:30 theaterretropie bluetoothd[29848]: setsockopt(L2CAP_OPTIONS): Invalid argument (22)
Feb 20 08:03:30 theaterretropie bluetoothd[29848]: avrcp-controller: Protocol not supported (93)
Feb 20 08:03:30 theaterretropie bluetoothd[29848]: setsockopt(L2CAP_OPTIONS): Invalid argument (22)
Feb 20 08:03:30 theaterretropie bluetoothd[29848]: audio-avrcp-target: Protocol not supported (93)
Feb 20 08:03:30 theaterretropie bluetoothd[29848]: Sap driver initialization failed.
Feb 20 08:03:30 theaterretropie bluetoothd[29848]: sap-server: Operation not permitted (1)
Feb 20 08:03:30 theaterretropie bluetoothd[29848]: Failed to set privacy: Rejected (0x0b)

Some of those things don't look good but I continue forward. I go back into bluetoothctl and start the scan (I won't post all of the MAC address that it finds since it obviously finds everything that has Bluetooth enabled in the house, but just the SN30 Pro)

[bluetooth]# devices
[bluetooth]# scan on
[NEW] Device 98:B6:E9:42:4B:35 Pro Controller
[bluetooth]# connect 98:B6:E9:42:4B:35
Attempting to connect to 98:B6:E9:42:4B:35
[CHG] Device 98:B6:E9:42:4B:35 Connected: yes
[CHG] Device 98:B6:E9:42:4B:35 Connected: no
Failed to connect: org.bluez.Error.Failed
[bluetooth]# info 98:B6:E9:42:4B:35
Device 98:B6:E9:42:4B:35
Name: Pro Controller
Alias: Pro Controller
Class: 0x002508
Icon: input-gaming
Paired: no
Trusted: no
Blocked: no
Connected: no
LegacyPairing: no
RSSI: -77
[bluetooth]# trust 98:B6:E9:42:4B:35
[CHG] Device 98:B6:E9:42:4B:35 Trusted: yes
Changing 98:B6:E9:42:4B:35 trust succeeded
[bluetooth]# info 98:B6:E9:42:4B:35
Device 98:B6:E9:42:4B:35
Name: Pro Controller
Alias: Pro Controller
Class: 0x002508
Icon: input-gaming
Paired: no
Trusted: yes
Blocked: no
Connected: no
LegacyPairing: no

At this point I try to turn the controller back on.

[bluetooth]# connect 98:B6:E9:42:4B:35
Attempting to connect to 98:B6:E9:42:4B:35
[CHG] Device 98:B6:E9:42:4B:35 Connected: yes
[CHG] Device 98:B6:E9:42:4B:35 Modalias: usb:v057Ep2009d0001
[CHG] Device 98:B6:E9:42:4B:35 UUIDs: 00001124-0000-1000-8000-00805f9b34fb
[CHG] Device 98:B6:E9:42:4B:35 UUIDs: 00001200-0000-1000-8000-00805f9b34fb
[CHG] Device 98:B6:E9:42:4B:35 ServicesResolved: yes
[CHG] Device 98:B6:E9:42:4B:35 Paired: yes
Connection successful

Success!

So for entertainment sake, I turn off the controller.

[Pro Controller]# info 98:B6:E9:42:4B:35
Device 98:B6:E9:42:4B:35
Name: Pro Controller
Alias: Pro Controller
Class: 0x002508
Icon: input-gaming
Paired: yes
Trusted: yes
Blocked: no
Connected: yes
LegacyPairing: no
UUID: Human Interface Device... (00001124-0000-1000-8000-00805f9b34fb)
UUID: PnP Information (00001200-0000-1000-8000-00805f9b34fb)
Modalias: usb:v057Ep2009d0001

It still showed connected which was weird. So I turned the controller back on and bluetoothctl updated with this:

[CHG] Device 98:B6:E9:42:4B:35 ServicesResolved: no
[CHG] Device 98:B6:E9:42:4B:35 Connected: no
[CHG] Device 98:B6:E9:42:4B:35 Connected: yes

I look up at the TV and the controller is working. I decided to reboot the Pi to see if the controller automatically syncs. It does!

pi@theaterretropie:~ $ bluetoothctl
[NEW] Controller B8:27:EB:81:C7:4C theaterretropie [default]
[NEW] Device 98:B6:E9:42:4B:35 Pro Controller
[CHG] Device 98:B6:E9:42:4B:35 Connected: yes

So I'm not sure what this tells us. I started digging through the bluetooth.sh script under scriptmodules/supplementary directory to see if anything strikes me that could be causing it to get stuck between bluez, hcitool, and bluetoothctl.

I did notice something weird though. If I go into RetroArch, it doesn't detect the controller as a "RetroPad" like it use to. Instead it is treating the controller as a keyboard but that might be a different topic for a different post.

psyke83

@charleszimm,

Despite your success, some of your output is still concerning, and we still need to establish whether there's a potential problem in the Bluetooth script that needs addressing.

A potential fix for the infinite hang has just been merged (https://github.com/RetroPie/RetroPie-Setup/pull/2625). Can you try updating your script to ensure you have this change, and then remove & re-register your device, but this time only using the Bluetooth script?

charleszimm

@psyke83 said in Bluetooth no longer working after fresh install:

https://github.com/RetroPie/RetroPie-Setup/pull/2625

Totally agree with the output concerns. I felt the same way which was why I started digging around the setup script. Give me a few minutes to update the script and remove the device from the bluetoothctl registration.

charleszimm

@psyke83 Update:

Got the latest script and confirmed the commit times matched with the Github post.

I no longer hang on "Searching..." so that's all good. It picked up the SN30 Pro, I got the prompt for the input mode, but then I get:

"An error occurred connecting to the bluetooth device (Creating device failed: org.bluez.Error.AuthenticationFailed: Authentication Failed)"

It shows as a registered device but so does every Bluetooth device in the house. The daemon.log shows:

Feb 20 09:29:00 theaterretropie bluetoothd[545]: Refusing input device connect: No such file or directory (2)
Feb 20 09:29:00 theaterretropie bluetoothd[545]: Refusing connection from 98:B6:E9:42:4B:35: unknown device
Feb 20 09:29:06 theaterretropie bluetoothd[545]: 98:B6:E9:42:4B:35: error updating services: Host is down (112)
Feb 20 09:31:43 theaterretropie bluetoothd[545]: Refusing input device connect: No such file or directory (2)
Feb 20 09:31:43 theaterretropie bluetoothd[545]: Refusing connection from 98:B6:E9:42:4B:35: unknown device
Feb 20 09:31:48 theaterretropie bluetoothd[545]: Refusing input device connect: No such file or directory (2)
Feb 20 09:31:48 theaterretropie bluetoothd[545]: Refusing connection from 98:B6:E9:42:4B:35: unknown device

Bluetoothctl shows the device. I try to start the controller up after the sync through the Setup Script and I no longer get stuck in the Connected yes/no loop, but I got automatically disconnected:

pi@theaterretropie:~ $ bluetoothctl
[NEW] Controller B8:27:EB:81:C7:4C theaterretropie [default]
[NEW] Device 98:B6:E9:42:4B:35 Pro Controller
[CHG] Device 98:B6:E9:42:4B:35 Connected: yes
[CHG] Device 98:B6:E9:42:4B:35 Connected: no

I checked info and it does show pair but not trusted. I decided to try to trust it but same connected yes/no:

[bluetooth]# info 98:B6:E9:42:4B:35
Device 98:B6:E9:42:4B:35
Name: Pro Controller
Alias: Pro Controller
Class: 0x002508
Icon: input-gaming
Paired: yes
Trusted: no
Blocked: no
Connected: no
LegacyPairing: no
[bluetooth]# trust 98:B6:E9:42:4B:35
[CHG] Device 98:B6:E9:42:4B:35 Trusted: yes
Changing 98:B6:E9:42:4B:35 trust succeeded
[CHG] Device 98:B6:E9:42:4B:35 Connected: yes
[CHG] Device 98:B6:E9:42:4B:35 Connected: no

BuZz

@charleszimm just to confirm, you're running latest firmware on controller and have powered on in the correct mode? Apologies if.you have already answered these. Gets confusing with multiple user issues on one thread :-)

charleszimm

@BuZz Yep updated and the SN30 Pro is on firmware 1.29 which is the latest firmware for it I can see on 8bitdo's site.

BuZz

@charleszimm It might be worth trying to register/pair with different power on modes.

found this post - a little old but may be useful. https://retropie.org.uk/forum/topic/15201/8bitdo-sf30-pro-and-sn30-pro

charleszimm

@BuZz I gave that a shot prior to trying to reaching out on here, but I just ran a quick test in Windows mode. Similar error in the Setup script:

"An error occurred connecting to the bluetooth device (Creating device failed: org.bluez.ErrorConnectionAttemptFailed: Page Timeout)"

psyke83

@charleszimm

I think you're comfortable with using the terminal, so could you try reverting RetroPie-Setup to just before my recent major bluetooth changes and retry the same procedure (remove & register via the script only)?

You need to test before commit 12cb7eb1bc9d810e98adbc8ec7f9a8369ed1f25e, so:

git checkout 12cb7eb1bc9d810e98adbc8ec7f9a8369ed1f25e^

To go back:

git checkout master

Thanks.

psyke83

@charleszimm said in Bluetooth no longer working after fresh install:

(Creating device failed: org.bluez.ErrorConnectionAttemptFailed: Page Timeout)

I also did a quick google of the error in conjunction with those controllers, and it does suggest that @buzz is correct that the boot method is related to your issue. See: https://www.reddit.com/r/RetroPie/comments/8pxe5d/help_with_8bitdo_n30_pro_bluetooth_gamepad/

Please keep us informed as to your results as we need to know if the recent Bluetooth changes need any more fixes.

charleszimm

@psyke83 I should probably state at this point that I'm a Linux sys admin...but I'm also a Linux sys admin that doesn't do a lot with GitHub. Don't I need a branch or a repo for that command to work? When I run git checkout, I get this:

pi@theaterretropie:~ $ git checkout 12cb7eb1bc9d810e98adbc8ec7f9a8369ed1f25e
fatal: Not a git repository (or any of the parent directories): .git

Do I need to clone it first?

Also the boot mode and security type make no difference. I followed the link from Reddit and that just brings its back to the 8bitdo wiki page on the RetroPie GitHub. Those steps were tried (and remember originally didn't work because of the "Searching..." hang).

psyke83

@charleszimm

No need to clone a new copy - simply make sure that you're in the same directory as the existing RetroPie-Setup script:

cd ~/RetroPie-Setup
git checkout 12cb7eb1bc9d810e98adbc8ec7f9a8369ed1f25e^

Note that you omitted the caret to signify the commit preceding the commit specified, so make sure to include it (since you want to test the script right before that commit).

charleszimm

@psyke83 Sorry for the delay. Here's the response:

pi@theaterretropie:~/RetroPie-Setup $ pwd
/home/pi/RetroPie-Setup
pi@theaterretropie:~/RetroPie-Setup $ git checkout 12cb7eb1bc9d810e98adbc8ec7f9a8369ed1f25e^
error: pathspec '12cb7eb1bc9d810e98adbc8ec7f9a8369ed1f25e^' did not match any file(s) known to git.

psyke83

@charleszimm said in Bluetooth no longer working after fresh install:

git checkout 12cb7eb1bc9d810e98adbc8ec7f9a8369ed1f25e^

Huh that's odd. Try to fetch origin before checkout:

git fetch origin

I just tried a fresh clone of the repo and was able to checkout that commit without any problem (on my Pi and laptop).

charleszimm

I keep getting flagged as spam but tried the git fetch origin and then the commit point but same message. I recloned the entire RetroPie-Setup from GitHub and tried it again and got the same error.