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    Please do not post a support request without first reading and following the advice in https://retropie.org.uk/forum/topic/3/read-this-first

    Bluetooth no longer working after fresh install

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    bluetooth8bitdo sn30 pro
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    • C
      charleszimm @psyke83
      last edited by

      @psyke83 Update:

      Got the latest script and confirmed the commit times matched with the Github post.

      I no longer hang on "Searching..." so that's all good. It picked up the SN30 Pro, I got the prompt for the input mode, but then I get:

      "An error occurred connecting to the bluetooth device (Creating device failed: org.bluez.Error.AuthenticationFailed: Authentication Failed)"

      It shows as a registered device but so does every Bluetooth device in the house. The daemon.log shows:

      Feb 20 09:29:00 theaterretropie bluetoothd[545]: Refusing input device connect: No such file or directory (2)
      Feb 20 09:29:00 theaterretropie bluetoothd[545]: Refusing connection from 98:B6:E9:42:4B:35: unknown device
      Feb 20 09:29:06 theaterretropie bluetoothd[545]: 98:B6:E9:42:4B:35: error updating services: Host is down (112)
      Feb 20 09:31:43 theaterretropie bluetoothd[545]: Refusing input device connect: No such file or directory (2)
      Feb 20 09:31:43 theaterretropie bluetoothd[545]: Refusing connection from 98:B6:E9:42:4B:35: unknown device
      Feb 20 09:31:48 theaterretropie bluetoothd[545]: Refusing input device connect: No such file or directory (2)
      Feb 20 09:31:48 theaterretropie bluetoothd[545]: Refusing connection from 98:B6:E9:42:4B:35: unknown device

      Bluetoothctl shows the device. I try to start the controller up after the sync through the Setup Script and I no longer get stuck in the Connected yes/no loop, but I got automatically disconnected:

      pi@theaterretropie:~ $ bluetoothctl
      [NEW] Controller B8:27:EB:81:C7:4C theaterretropie [default]
      [NEW] Device 98:B6:E9:42:4B:35 Pro Controller
      [CHG] Device 98:B6:E9:42:4B:35 Connected: yes
      [CHG] Device 98:B6:E9:42:4B:35 Connected: no

      I checked info and it does show pair but not trusted. I decided to try to trust it but same connected yes/no:

      [bluetooth]# info 98:B6:E9:42:4B:35
      Device 98:B6:E9:42:4B:35
      Name: Pro Controller
      Alias: Pro Controller
      Class: 0x002508
      Icon: input-gaming
      Paired: yes
      Trusted: no
      Blocked: no
      Connected: no
      LegacyPairing: no
      [bluetooth]# trust 98:B6:E9:42:4B:35
      [CHG] Device 98:B6:E9:42:4B:35 Trusted: yes
      Changing 98:B6:E9:42:4B:35 trust succeeded
      [CHG] Device 98:B6:E9:42:4B:35 Connected: yes
      [CHG] Device 98:B6:E9:42:4B:35 Connected: no

      BuZzB 1 Reply Last reply Reply Quote 0
      • BuZzB
        BuZz administrators @charleszimm
        last edited by

        @charleszimm just to confirm, you're running latest firmware on controller and have powered on in the correct mode? Apologies if.you have already answered these. Gets confusing with multiple user issues on one thread :-)

        To help us help you - please make sure you read the sticky topics before posting - https://retropie.org.uk/forum/topic/3/read-this-first

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        • C
          charleszimm @BuZz
          last edited by

          @BuZz Yep updated and the SN30 Pro is on firmware 1.29 which is the latest firmware for it I can see on 8bitdo's site.

          BuZzB 1 Reply Last reply Reply Quote 0
          • BuZzB
            BuZz administrators @charleszimm
            last edited by

            @charleszimm It might be worth trying to register/pair with different power on modes.

            found this post - a little old but may be useful. https://retropie.org.uk/forum/topic/15201/8bitdo-sf30-pro-and-sn30-pro

            To help us help you - please make sure you read the sticky topics before posting - https://retropie.org.uk/forum/topic/3/read-this-first

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            • C
              charleszimm @BuZz
              last edited by

              @BuZz I gave that a shot prior to trying to reaching out on here, but I just ran a quick test in Windows mode. Similar error in the Setup script:

              "An error occurred connecting to the bluetooth device (Creating device failed: org.bluez.ErrorConnectionAttemptFailed: Page Timeout)"

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              • P
                psyke83 Global Moderator
                last edited by

                @charleszimm

                I think you're comfortable with using the terminal, so could you try reverting RetroPie-Setup to just before my recent major bluetooth changes and retry the same procedure (remove & register via the script only)?

                You need to test before commit 12cb7eb1bc9d810e98adbc8ec7f9a8369ed1f25e, so:

                git checkout 12cb7eb1bc9d810e98adbc8ec7f9a8369ed1f25e^

                To go back:

                git checkout master

                Thanks.

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                • P
                  psyke83 Global Moderator
                  last edited by

                  @charleszimm said in Bluetooth no longer working after fresh install:

                  (Creating device failed: org.bluez.ErrorConnectionAttemptFailed: Page Timeout)

                  I also did a quick google of the error in conjunction with those controllers, and it does suggest that @buzz is correct that the boot method is related to your issue. See: https://www.reddit.com/r/RetroPie/comments/8pxe5d/help_with_8bitdo_n30_pro_bluetooth_gamepad/

                  Please keep us informed as to your results as we need to know if the recent Bluetooth changes need any more fixes.

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                  • C
                    charleszimm @psyke83
                    last edited by

                    @psyke83 I should probably state at this point that I'm a Linux sys admin...but I'm also a Linux sys admin that doesn't do a lot with GitHub. Don't I need a branch or a repo for that command to work? When I run git checkout, I get this:

                    pi@theaterretropie:~ $ git checkout 12cb7eb1bc9d810e98adbc8ec7f9a8369ed1f25e
                    fatal: Not a git repository (or any of the parent directories): .git

                    Do I need to clone it first?

                    Also the boot mode and security type make no difference. I followed the link from Reddit and that just brings its back to the 8bitdo wiki page on the RetroPie GitHub. Those steps were tried (and remember originally didn't work because of the "Searching..." hang).

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                    • P
                      psyke83 Global Moderator @charleszimm
                      last edited by psyke83

                      @charleszimm

                      No need to clone a new copy - simply make sure that you're in the same directory as the existing RetroPie-Setup script:

                      cd ~/RetroPie-Setup
git checkout 12cb7eb1bc9d810e98adbc8ec7f9a8369ed1f25e^

                      Note that you omitted the caret to signify the commit preceding the commit specified, so make sure to include it (since you want to test the script right before that commit).

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                      • C
                        charleszimm @psyke83
                        last edited by

                        @psyke83 Sorry for the delay. Here's the response:

                        pi@theaterretropie:~/RetroPie-Setup $ pwd
                        /home/pi/RetroPie-Setup
                        pi@theaterretropie:~/RetroPie-Setup $ git checkout 12cb7eb1bc9d810e98adbc8ec7f9a8369ed1f25e^
                        error: pathspec '12cb7eb1bc9d810e98adbc8ec7f9a8369ed1f25e^' did not match any file(s) known to git.

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                        • P
                          psyke83 Global Moderator @charleszimm
                          last edited by

                          @charleszimm said in Bluetooth no longer working after fresh install:

                          git checkout 12cb7eb1bc9d810e98adbc8ec7f9a8369ed1f25e^

                          Huh that's odd. Try to fetch origin before checkout:

                          git fetch origin

                          I just tried a fresh clone of the repo and was able to checkout that commit without any problem (on my Pi and laptop).

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                          • C
                            charleszimm
                            last edited by

                            I keep getting flagged as spam but tried the git fetch origin and then the commit point but same message. I recloned the entire RetroPie-Setup from GitHub and tried it again and got the same error.

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                            • P
                              psyke83 Global Moderator @charleszimm
                              last edited by

                              @charleszimm

                              Not sure what's going on there, sorry. Perhaps the caret is causing issues somehow, so it might help to specify another commit that precedes the change. Try:

                              git checkout 2c9fa79a1ae41c2988d21bd179c33ce515e29245
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                              • C
                                charleszimm @psyke83
                                last edited by

                                @psyke83 said in Bluetooth no longer working after fresh install:

                                git checkout 2c9fa79a1ae41c2988d21bd179c33ce515e29245

                                Nope.

                                pi@theaterretropie:~/RetroPie-Setup $ git checkout 2c9fa79a1ae41c2988d21bd179c33ce515e29245
                                fatal: reference is not a tree: 2c9fa79a1ae41c2988d21bd179c33ce515e29245

                                P 1 Reply Last reply Reply Quote 0
                                • P
                                  psyke83 Global Moderator @charleszimm
                                  last edited by

                                  @charleszimm said in Bluetooth no longer working after fresh install:

                                  @psyke83 said in Bluetooth no longer working after fresh install:

                                  git checkout 2c9fa79a1ae41c2988d21bd179c33ce515e29245

                                  Nope.

                                  pi@theaterretropie:~/RetroPie-Setup $ git checkout 2c9fa79a1ae41c2988d21bd179c33ce515e29245
                                  fatal: reference is not a tree: 2c9fa79a1ae41c2988d21bd179c33ce515e29245

                                  Very odd. Did you clone from a forked repository instead of the official one? What's the output of git remote -v in that folder?

                                  P.S. You should encapsulate code via the code tag icon in the editor to avoid the spam filter (and to keep the text tidy).

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                                    charleszimm @psyke83
                                    last edited by

                                    @psyke83 Oh yeah good point. It was more of a laziness thing on my part I won't lie. :-)

                                    pi@theaterretropie:~/RetroPie-Setup $ git remote -v
origin	https://github.com/RetroPie/RetroPie-Setup.git (fetch)
origin	https://github.com/RetroPie/RetroPie-Setup.git (push)
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                                    • P
                                      psyke83 Global Moderator @charleszimm
                                      last edited by psyke83

                                      @charleszimm said in Bluetooth no longer working after fresh install:

                                      @psyke83 Oh yeah good point. It was more of a laziness thing on my part I won't lie. :-)

                                      pi@theaterretropie:~/RetroPie-Setup $ git remote -v
origin	https://github.com/RetroPie/RetroPie-Setup.git (fetch)
origin	https://github.com/RetroPie/RetroPie-Setup.git (push)

                                      Really bizarre. The only possibility I can think of is that you somehow have a shallow copy of the repository, so it doesn't include the history of commits up to what we need.

                                      Make sure you're on the master branch, then try to force the whole history to be downloaded:

                                      git checkout master
git pull --unshallow

                                      You can see what the oldest commit is via git log --reverse - in my case, it shows the very first commit to the repository from 2012.

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                                        psyke83 Global Moderator
                                        last edited by

                                        Ah yes that makes complete sense! Our instructions will have you clone a shallow copy (--depth=1): https://github.com/RetroPie/RetroPie-Setup/blob/master/README.md

                                        Forcing an unshallow will fix the issue.

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                                        • C
                                          charleszimm @psyke83
                                          last edited by

                                          @psyke83 Hey that worked!

                                          HEAD is now at 179e2f37... Merge pull request #2591 from cmitu/dolphin-build

                                          When I go into the Setup script, the last commit is now listed as three weeks ago along with the HEAD number. I cleaned out the entire registered Bluetooth device list in bluetoothctl. Let me do some testing and get back to you.

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                                          • C
                                            charleszimm @charleszimm
                                            last edited by

                                            @charleszimm Hung at the Searching... loop. That's what we expected to see, right?

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