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Please do not post a support request without first reading and following the advice in https://retropie.org.uk/forum/topic/3/read-this-first

Bluetooth no longer working after fresh install

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bluetooth8bitdo sn30 pro
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  • B
    BuZz administrators @charleszimm
    last edited by 20 Feb 2019, 14:38

    @charleszimm just to confirm, you're running latest firmware on controller and have powered on in the correct mode? Apologies if.you have already answered these. Gets confusing with multiple user issues on one thread :-)

    To help us help you - please make sure you read the sticky topics before posting - https://retropie.org.uk/forum/topic/3/read-this-first

    C 1 Reply Last reply 20 Feb 2019, 14:41 Reply Quote 0
    • C
      charleszimm @BuZz
      last edited by 20 Feb 2019, 14:41

      @BuZz Yep updated and the SN30 Pro is on firmware 1.29 which is the latest firmware for it I can see on 8bitdo's site.

      B 1 Reply Last reply 20 Feb 2019, 14:55 Reply Quote 0
      • B
        BuZz administrators @charleszimm
        last edited by 20 Feb 2019, 14:55

        @charleszimm It might be worth trying to register/pair with different power on modes.

        found this post - a little old but may be useful. https://retropie.org.uk/forum/topic/15201/8bitdo-sf30-pro-and-sn30-pro

        To help us help you - please make sure you read the sticky topics before posting - https://retropie.org.uk/forum/topic/3/read-this-first

        C 1 Reply Last reply 20 Feb 2019, 15:00 Reply Quote 0
        • C
          charleszimm @BuZz
          last edited by 20 Feb 2019, 15:00

          @BuZz I gave that a shot prior to trying to reaching out on here, but I just ran a quick test in Windows mode. Similar error in the Setup script:

          "An error occurred connecting to the bluetooth device (Creating device failed: org.bluez.ErrorConnectionAttemptFailed: Page Timeout)"

          1 Reply Last reply Reply Quote 0
          • P
            psyke83 Global Moderator
            last edited by 20 Feb 2019, 16:10

            @charleszimm

            I think you're comfortable with using the terminal, so could you try reverting RetroPie-Setup to just before my recent major bluetooth changes and retry the same procedure (remove & register via the script only)?

            You need to test before commit 12cb7eb1bc9d810e98adbc8ec7f9a8369ed1f25e, so:

            git checkout 12cb7eb1bc9d810e98adbc8ec7f9a8369ed1f25e^
            

            To go back:

            git checkout master
            

            Thanks.

            C 1 Reply Last reply 20 Feb 2019, 16:26 Reply Quote 0
            • P
              psyke83 Global Moderator
              last edited by 20 Feb 2019, 16:13

              @charleszimm said in Bluetooth no longer working after fresh install:

              (Creating device failed: org.bluez.ErrorConnectionAttemptFailed: Page Timeout)

              I also did a quick google of the error in conjunction with those controllers, and it does suggest that @buzz is correct that the boot method is related to your issue. See: https://www.reddit.com/r/RetroPie/comments/8pxe5d/help_with_8bitdo_n30_pro_bluetooth_gamepad/

              Please keep us informed as to your results as we need to know if the recent Bluetooth changes need any more fixes.

              1 Reply Last reply Reply Quote 0
              • C
                charleszimm @psyke83
                last edited by 20 Feb 2019, 16:26

                @psyke83 I should probably state at this point that I'm a Linux sys admin...but I'm also a Linux sys admin that doesn't do a lot with GitHub. Don't I need a branch or a repo for that command to work? When I run git checkout, I get this:

                pi@theaterretropie:~ $ git checkout 12cb7eb1bc9d810e98adbc8ec7f9a8369ed1f25e
                fatal: Not a git repository (or any of the parent directories): .git

                Do I need to clone it first?

                Also the boot mode and security type make no difference. I followed the link from Reddit and that just brings its back to the 8bitdo wiki page on the RetroPie GitHub. Those steps were tried (and remember originally didn't work because of the "Searching..." hang).

                P 1 Reply Last reply 20 Feb 2019, 16:32 Reply Quote 0
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                  psyke83 Global Moderator @charleszimm
                  last edited by psyke83 20 Feb 2019, 16:32

                  @charleszimm

                  No need to clone a new copy - simply make sure that you're in the same directory as the existing RetroPie-Setup script:

                  cd ~/RetroPie-Setup
                  git checkout 12cb7eb1bc9d810e98adbc8ec7f9a8369ed1f25e^

                  Note that you omitted the caret to signify the commit preceding the commit specified, so make sure to include it (since you want to test the script right before that commit).

                  C 1 Reply Last reply 20 Feb 2019, 17:11 Reply Quote 0
                  • C
                    charleszimm @psyke83
                    last edited by 20 Feb 2019, 17:11

                    @psyke83 Sorry for the delay. Here's the response:

                    pi@theaterretropie:~/RetroPie-Setup $ pwd
                    /home/pi/RetroPie-Setup
                    pi@theaterretropie:~/RetroPie-Setup $ git checkout 12cb7eb1bc9d810e98adbc8ec7f9a8369ed1f25e^
                    error: pathspec '12cb7eb1bc9d810e98adbc8ec7f9a8369ed1f25e^' did not match any file(s) known to git.

                    P 1 Reply Last reply 20 Feb 2019, 17:30 Reply Quote 0
                    • P
                      psyke83 Global Moderator @charleszimm
                      last edited by 20 Feb 2019, 17:30

                      @charleszimm said in Bluetooth no longer working after fresh install:

                      git checkout 12cb7eb1bc9d810e98adbc8ec7f9a8369ed1f25e^

                      Huh that's odd. Try to fetch origin before checkout:

                      git fetch origin
                      

                      I just tried a fresh clone of the repo and was able to checkout that commit without any problem (on my Pi and laptop).

                      1 Reply Last reply Reply Quote 0
                      • C
                        charleszimm
                        last edited by 20 Feb 2019, 17:37

                        I keep getting flagged as spam but tried the git fetch origin and then the commit point but same message. I recloned the entire RetroPie-Setup from GitHub and tried it again and got the same error.

                        P 1 Reply Last reply 20 Feb 2019, 17:40 Reply Quote 0
                        • P
                          psyke83 Global Moderator @charleszimm
                          last edited by 20 Feb 2019, 17:40

                          @charleszimm

                          Not sure what's going on there, sorry. Perhaps the caret is causing issues somehow, so it might help to specify another commit that precedes the change. Try:

                          git checkout 2c9fa79a1ae41c2988d21bd179c33ce515e29245
                          
                          C 1 Reply Last reply 20 Feb 2019, 17:41 Reply Quote 0
                          • C
                            charleszimm @psyke83
                            last edited by 20 Feb 2019, 17:41

                            @psyke83 said in Bluetooth no longer working after fresh install:

                            git checkout 2c9fa79a1ae41c2988d21bd179c33ce515e29245

                            Nope.

                            pi@theaterretropie:~/RetroPie-Setup $ git checkout 2c9fa79a1ae41c2988d21bd179c33ce515e29245
                            fatal: reference is not a tree: 2c9fa79a1ae41c2988d21bd179c33ce515e29245

                            P 1 Reply Last reply 20 Feb 2019, 17:45 Reply Quote 0
                            • P
                              psyke83 Global Moderator @charleszimm
                              last edited by 20 Feb 2019, 17:45

                              @charleszimm said in Bluetooth no longer working after fresh install:

                              @psyke83 said in Bluetooth no longer working after fresh install:

                              git checkout 2c9fa79a1ae41c2988d21bd179c33ce515e29245

                              Nope.

                              pi@theaterretropie:~/RetroPie-Setup $ git checkout 2c9fa79a1ae41c2988d21bd179c33ce515e29245
                              fatal: reference is not a tree: 2c9fa79a1ae41c2988d21bd179c33ce515e29245

                              Very odd. Did you clone from a forked repository instead of the official one? What's the output of git remote -v in that folder?

                              P.S. You should encapsulate code via the code tag icon in the editor to avoid the spam filter (and to keep the text tidy).

                              C 1 Reply Last reply 20 Feb 2019, 17:49 Reply Quote 0
                              • C
                                charleszimm @psyke83
                                last edited by 20 Feb 2019, 17:49

                                @psyke83 Oh yeah good point. It was more of a laziness thing on my part I won't lie. :-)

                                pi@theaterretropie:~/RetroPie-Setup $ git remote -v
                                origin	https://github.com/RetroPie/RetroPie-Setup.git (fetch)
                                origin	https://github.com/RetroPie/RetroPie-Setup.git (push)
                                
                                P 1 Reply Last reply 20 Feb 2019, 17:55 Reply Quote 0
                                • P
                                  psyke83 Global Moderator @charleszimm
                                  last edited by psyke83 20 Feb 2019, 17:55

                                  @charleszimm said in Bluetooth no longer working after fresh install:

                                  @psyke83 Oh yeah good point. It was more of a laziness thing on my part I won't lie. :-)

                                  pi@theaterretropie:~/RetroPie-Setup $ git remote -v
                                  origin	https://github.com/RetroPie/RetroPie-Setup.git (fetch)
                                  origin	https://github.com/RetroPie/RetroPie-Setup.git (push)
                                  

                                  Really bizarre. The only possibility I can think of is that you somehow have a shallow copy of the repository, so it doesn't include the history of commits up to what we need.

                                  Make sure you're on the master branch, then try to force the whole history to be downloaded:

                                  git checkout master
                                  git pull --unshallow
                                  

                                  You can see what the oldest commit is via git log --reverse - in my case, it shows the very first commit to the repository from 2012.

                                  C 1 Reply Last reply 20 Feb 2019, 18:01 Reply Quote 0
                                  • P
                                    psyke83 Global Moderator
                                    last edited by 20 Feb 2019, 18:01

                                    Ah yes that makes complete sense! Our instructions will have you clone a shallow copy (--depth=1): https://github.com/RetroPie/RetroPie-Setup/blob/master/README.md

                                    Forcing an unshallow will fix the issue.

                                    1 Reply Last reply Reply Quote 0
                                    • C
                                      charleszimm @psyke83
                                      last edited by 20 Feb 2019, 18:01

                                      @psyke83 Hey that worked!

                                      HEAD is now at 179e2f37... Merge pull request #2591 from cmitu/dolphin-build
                                      

                                      When I go into the Setup script, the last commit is now listed as three weeks ago along with the HEAD number. I cleaned out the entire registered Bluetooth device list in bluetoothctl. Let me do some testing and get back to you.

                                      C 1 Reply Last reply 20 Feb 2019, 18:07 Reply Quote 0
                                      • C
                                        charleszimm @charleszimm
                                        last edited by 20 Feb 2019, 18:07

                                        @charleszimm Hung at the Searching... loop. That's what we expected to see, right?

                                        P 1 Reply Last reply 20 Feb 2019, 18:09 Reply Quote 0
                                        • P
                                          psyke83 Global Moderator @charleszimm
                                          last edited by psyke83 20 Feb 2019, 18:09

                                          @charleszimm said in Bluetooth no longer working after fresh install:

                                          @charleszimm Hung at the Searching... loop. That's what we expected to see, right?

                                          Maybe, yes. To bypass that, make sure to remove any devices that are causing the Connected: yes/no messages to loop in bluetoothctl before selecting the "Register" menu option.

                                          It might be OK to run a bluetoothctl session in a separate shell if you want to monitor what's happening in the Bluetooth stack at the same time as you're running the script.

                                          C 1 Reply Last reply 20 Feb 2019, 18:24 Reply Quote 0
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