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    Please do not post a support request without first reading and following the advice in https://retropie.org.uk/forum/topic/3/read-this-first

    Black Screen when selecting menu/config items in Retropie

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    helpblack screenhard resetretropie4.6
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    • B
      Blake91
      last edited by

      Hey guys! So I did a fresh, clean install of the latest version of Raspberry Pi OS on a Raspberry Pi 4 as well as the official Retropie 4.6 beta, and followed the install instructions on their website. I've got the image up and running, successfully imported some games for my son and I to play - But, I'm running into a couple of issues.

      1.) When I select anything at all in the Retropie config/settings menu, such as Audio, Splashscreen, Wifi, anything at all, I'm met with a black screen. No buttons work, aside from the Esc key which brings me back to the menu list.

      2.) When I try to close Retropie and boot back to the desktop, I get the same thing - just a black screen.

      Any reason why this could be? Would appreciate any help with this! :)

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      • mituM
        mitu Global Moderator
        last edited by

        Running EmulationStation from the desktop is not a supported/tested configuration. You should choose to auto-login to the console from raspi-config and automatically start EmulationStation from there.

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          Blake91 @mitu
          last edited by

          @mitu Hey Mitu,

          Thanks for the response - still troubleshooting.

          It's setup to autoboot into Retropie when starting up my rp4, and I canteven exit Retropie even if I wanted to. When selecting anything in the config menu or settings, Im met with a black screen - as well as when I try to quit out of emulationstation.

          Im stumped!

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          • mituM
            mitu Global Moderator
            last edited by

            Are you running on a 4k TV, by any chance ?

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              Blake91 @mitu
              last edited by

              @mitu I'm not! A 1080p monitor, which has the capability of running at 144hz. Not sure if that's the issue here? Awfully strange.

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              • mituM
                mitu Global Moderator
                last edited by

                It's not quite clear to me if you've tested the image retropie.org.uk/download or just manually installed over Raspbian - can you test with the RetroPie image and see if you get the same issue ?
                You can still install the desktop if you'd like - as a Port - see https://retropie.org.uk/docs/FAQ/#where-did-the-desktop-go for how to do that.

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                  Blake91 @mitu
                  last edited by

                  @mitu Hey mitu! Thanks for the suggestions. I figured it out after - I simply tried plugging it into a TV instead of my monitor, and no issues - I can see everything just fine. I think I had the wrong resolution settings perhaps, or maybe it was something to do with the high refresh rate. Regardless, thanks!

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