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    Please do not post a support request without first reading and following the advice in https://retropie.org.uk/forum/topic/3/read-this-first

    Retropie Crashing Display on RPi4 mid game

    Scheduled Pinned Locked Moved Help and Support
    display crashcrashdisplay driver
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    • BuZzB
      BuZz administrators @Zoher_15
      last edited by

      @Zoher_15 need more info

      Please do not post a support request without first reading and following the advice in https://retropie.org.uk/forum/topic/3/read-this-first

      To help us help you - please make sure you read the sticky topics before posting - https://retropie.org.uk/forum/topic/3/read-this-first

      Z 2 Replies Last reply Reply Quote 0
      • Z
        Zoher_15 @BuZz
        last edited by

        @BuZz Hi Buzz, I did read it. Did I miss something? Did I do something wrong?

        1 Reply Last reply Reply Quote 0
        • Z
          Zoher_15 @BuZz
          last edited by

          @BuZz I see my mistake. Let me include the additional info.

          1 Reply Last reply Reply Quote 0
          • Z
            Zoher_15
            last edited by Zoher_15

            @BuZz Sorry for the missing info:

            Pi Model or other hardware: RPI4 Model B
            Power Supply used: CanaKit 3.5A
            RetroPie Version Used : 4.6.6
            Built From: on top of Raspbian
            USB Devices connected: controllers
            Controller used: xbox360 2.4ghz and usb gamepad
            Error messages received: Not sure since the display crashed but dmesg returned this:

            [ 1023.338269] [drm:vc4_page_flip [vc4]] *ERROR* Async flips aren't allowed
            

            Guide used: https://retropie.org.uk/docs/Manual-Installation/
            Emulator: lr snes9xm (snes smash tennis),lr-fceumm (nes excitebike game cube edition)
            How to replicate the problem: played smash tennis/excite bike for 15 minutes.

            1 Reply Last reply Reply Quote 0
            • mituM
              mitu Global Moderator
              last edited by

              Are you starting RetroPie (EmulationStation) from the desktop ? This is not a supported configuration. Are you sure it's not the screensaver that kicks in after 10 minutes ?

              Z 1 Reply Last reply Reply Quote 0
              • Z
                Zoher_15 @mitu
                last edited by

                @mitu I checked the console blank command. The time is 0

                BuZzB 1 Reply Last reply Reply Quote 0
                • BuZzB
                  BuZz administrators @Zoher_15
                  last edited by

                  @Zoher_15 but how are you starting emulationstation? You didn't answer @mitu 's question.

                  To help us help you - please make sure you read the sticky topics before posting - https://retropie.org.uk/forum/topic/3/read-this-first

                  Z 1 Reply Last reply Reply Quote 0
                  • Z
                    Zoher_15 @BuZz
                    last edited by

                    @BuZz @mitu I start it from command line after boot, should I be doing it differently? And Mitu you were right, after the crash if I connect the mouse and use it, the display becomes active again. So it is probably losing the display because of inactivity.

                    BuZzB 1 Reply Last reply Reply Quote 0
                    • BuZzB
                      BuZz administrators @Zoher_15
                      last edited by

                      @Zoher_15 sounds like you're running retropie from the desktop. You should exit it. Or use our image if you're unsure.

                      To help us help you - please make sure you read the sticky topics before posting - https://retropie.org.uk/forum/topic/3/read-this-first

                      Z 1 Reply Last reply Reply Quote 1
                      • Z
                        Zoher_15 @BuZz
                        last edited by

                        @BuZz Thanks Buzz! I have now set it up to boot directly into Retropie. No issues so far.

                        1 Reply Last reply Reply Quote 0
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