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    Please do not post a support request without first reading and following the advice in https://retropie.org.uk/forum/topic/3/read-this-first

    Cannot access the internet.

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    • mituM
      mitu Global Moderator @kiro
      last edited by

      @kiro The Pi Zero has a Wireless model which enables it to access the internet via WiFi.

      kiroK 1 Reply Last reply Reply Quote 0
      • kiroK
        kiro @mitu
        last edited by

        @mitu some of them yes, (pi zero W) more specifically, so if his tiny pi does not have a W model, then it is normal there is no internet connection at all. Hence my question if he has set up a wifi connection with it or not at all, which should help better understand the issue.

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        • I
          ignatius @kiro
          last edited by

          @kiro said in Cannot access the internet.:

          @ignatius Does the tiny pi pro have internet connectivity at all? I assume you must gave configured wifi for it to be connected to the internet?? Is this your device: https://www.tindie.com/products/petay/tinypi-pro/ ? Because I am afraid it does not have internet connectivity at all...if it is based on a pi zero, it certainly does not.

          Yes. That's it. And, AFAIK it does have Internet connectivity.

          kiroK 1 Reply Last reply Reply Quote 0
          • kiroK
            kiro @ignatius
            last edited by

            @ignatius can you access you tinypi via ssh from another machine in your network? or at least ping it?

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            • I
              ignatius @kiro
              last edited by

              @kiro said in Cannot access the internet.:

              @ignatius can you access you tinypi via ssh from another machine in your network? or at least ping it?

              Neither. :(

              kiroK 1 Reply Last reply Reply Quote 0
              • kiroK
                kiro @ignatius
                last edited by

                @ignatius Can you verify if your pi zero model is W or not? if it is not W then it has no internet connectivity. (Did you manage to set up your wifi parameters in the tinypi?)

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                • I
                  ignatius @kiro
                  last edited by ignatius

                  @kiro said in Cannot access the internet.:

                  @ignatius Can you verify if your pi zero model is W or not? if it is not W then it has no internet connectivity. (Did you manage to set up your wifi parameters in the tinypi?)

                  Yes. I bought the W version when I bought the TInyPi Pro kit. Well, in the version of RetroPie I have (4.4), there aren't very many settings for WIFI.. But, yes, I did set them up.

                  kiroK 1 Reply Last reply Reply Quote 0
                  • kiroK
                    kiro @ignatius
                    last edited by

                    @ignatius what is the output of 'ifconfig' command, more specifically the IP address of what's usually the wlan0 device (wireless)... is it an IP with the same subnet as your other devices in the net? (if not, simply your pi is not connected to the network) then I advise you to re run 'sudo raspiconfig', go to System-Options, Wireless Lan, and re-enter the wifi parameters there. See if there is any changes afterwards.

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                    • I
                      ignatius @kiro
                      last edited by

                      @kiro said in Cannot access the internet.:

                      @ignatius what is the output of 'ifconfig' command, more specifically the IP address of what's usually the wlan0 device (wireless)... is it an IP with the same subnet as your other devices in the net? (if not, simply your pi is not connected to the network) then I advise you to re run 'sudo raspiconfig', go to System-Options, Wireless Lan, and re-enter the wifi parameters there. See if there is any changes afterwards.

                      All of my machines are connected to the same WIFI network.. Does that answer your question?

                      kiroK 1 Reply Last reply Reply Quote 0
                      • kiroK
                        kiro @ignatius
                        last edited by

                        @ignatius Unfortunately not, you need to type 'ifconfig' in the pi and check the output.... if it is not an IP address similar to your other machines (for example 192.168.0.X where only the last number changes [this are not necessarily the same numbers as in your network]) or it is not showing any IP address at all, then you have to re-configure the pi zero by using the 'sudo raspi-config' command as I mentioned in previous post.

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                        • I
                          ignatius @kiro
                          last edited by

                          @kiro said in Cannot access the internet.:

                          @ignatius Unfortunately not, you need to type 'ifconfig' in the pi and check the output.... if it is not an IP address similar to your other machines (for example 192.168.0.X where only the last number changes [this are not necessarily the same numbers as in your network]) or it is not showing any IP address at all, then you have to re-configure the pi zero by using the 'sudo raspi-config' command as I mentioned in previous post.

                          Bleh. The battery is dead on my Pi. I'll get back to you once it's charged.

                          kiroK 1 Reply Last reply Reply Quote 0
                          • kiroK
                            kiro @ignatius
                            last edited by

                            @ignatius :-)

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                            • I
                              ignatius @kiro
                              last edited by ignatius

                              @kiro said in Cannot access the internet.:

                              @ignatius Unfortunately not, you need to type 'ifconfig' in the pi and check the output.... if it is not an IP address similar to your other machines (for example 192.168.0.X where only the last number changes [this are not necessarily the same numbers as in your network]) or it is not showing any IP address at all, then you have to re-configure the pi zero by using the 'sudo raspi-config' command as I mentioned in previous post.

                              They are different IP addresses for both my computer and my Pi.
                              There are only 3 options available in Raspbi-Config to setup a network... One for a WIFI network, one for the hostname, and one for a "predictable hostname" (whatever that means). Configuring these items has no bearing on the networking of the system, since they are already set up via the "WIFI Setup" in the RetroPie "setup screen".

                              Thorr69T 1 Reply Last reply Reply Quote 0
                              • Thorr69T
                                Thorr69 @ignatius
                                last edited by

                                @ignatius said in Cannot access the internet.:

                                @kiro said in Cannot access the internet.:

                                @ignatius Unfortunately not, you need to type 'ifconfig' in the pi and check the output.... if it is not an IP address similar to your other machines (for example 192.168.0.X where only the last number changes [this are not necessarily the same numbers as in your network]) or it is not showing any IP address at all, then you have to re-configure the pi zero by using the 'sudo raspi-config' command as I mentioned in previous post.

                                They are different IP addresses for both my computer and my Pi.
                                There are only 3 options available in Raspbi-Config to setup a network... One for a WIFI network, one for the hostname, and one for a "predictable hostname" (whatever that means). Configuring these items has no bearing on the networking of the system, since they are already set up via the "WIFI Setup" in the RetroPie "setup screen".

                                I'm real curious why you don't just answer the question.

                                Of COURSE two devices have two different IP addresses... What needs to be established is whether or not your Pi is getting a valid IP from the router or if it's defaulting to another address. If you just post the output, the question can be answered. If it's getting a router assigned address then that establishes a connection and further troubleshooting will go in that direction. If the address does NOT match your local subnet mask pattern then your Pi is not connecting to the router and troubleshooting will continue in a different direction.

                                Please, just answer the question so people can actually help you. What is the IP address of your Pi as reported when using the command 'ifconfig' from a terminal prompt?

                                RPi 3b
                                Official PSU
                                Official RetroPie image
                                Pandora's Box 5 controller

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                                • I
                                  ignatius @Thorr69
                                  last edited by ignatius

                                  @Thorr69 said in Cannot access the internet.:

                                  @ignatius said in Cannot access the internet.:

                                  @kiro said in Cannot access the internet.:

                                  @ignatius Unfortunately not, you need to type 'ifconfig' in the pi and check the output.... if it is not an IP address similar to your other machines (for example 192.168.0.X where only the last number changes [this are not necessarily the same numbers as in your network]) or it is not showing any IP address at all, then you have to re-configure the pi zero by using the 'sudo raspi-config' command as I mentioned in previous post.

                                  They are different IP addresses for both my computer and my Pi.
                                  There are only 3 options available in Raspbi-Config to setup a network... One for a WIFI network, one for the hostname, and one for a "predictable hostname" (whatever that means). Configuring these items has no bearing on the networking of the system, since they are already set up via the "WIFI Setup" in the RetroPie "setup screen".

                                  I'm real curious why you don't just answer the question.

                                  Of COURSE two devices have two different IP addresses... What needs to be established is whether or not your Pi is getting a valid IP from the router or if it's defaulting to another address. If you just post the output, the question can be answered. If it's getting a router assigned address then that establishes a connection and further troubleshooting will go in that direction. If the address does NOT match your local subnet mask pattern then your Pi is not connecting to the router and troubleshooting will continue in a different direction.

                                  Please, just answer the question so people can actually help you. What is the IP address of your Pi as reported when using the command 'ifconfig' from a terminal prompt?

                                  My Pi's IP address is 192.168.43.255
                                  My IP address is 192.168.250.1

                                  Thorr69T 1 Reply Last reply Reply Quote 0
                                  • Thorr69T
                                    Thorr69 @ignatius
                                    last edited by

                                    @ignatius It's very unusual that your two devices that are supposed to be on the same network have different subnets. Is your PC using wired LAN and not WIFI?

                                    RPi 3b
                                    Official PSU
                                    Official RetroPie image
                                    Pandora's Box 5 controller

                                    I 1 Reply Last reply Reply Quote 0
                                    • I
                                      ignatius @Thorr69
                                      last edited by

                                      @Thorr69 said in Cannot access the internet.:

                                      @ignatius It's very unusual that your two devices that are supposed to be on the same network have different subnets. Is your PC using wired LAN and not WIFI?

                                      I use a VPN, could that be it?

                                      mituM 1 Reply Last reply Reply Quote 0
                                      • mituM
                                        mitu Global Moderator @ignatius
                                        last edited by

                                        @ignatius You should have mentioned that in the beginning - if your VPN is mis-configured, that would explain why DNS is working but your traffic is not. Disable your VPN and see if apt will work.

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                                        • I
                                          ignatius @mitu
                                          last edited by

                                          @mitu said in Cannot access the internet.:

                                          @ignatius You should have mentioned that in the beginning - if your VPN is mis-configured, that would explain why DNS is working but your traffic is not. Disable your VPN and see if apt will work.

                                          I'm not using it on the Pi, though. Does this still apply?

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                                          • I
                                            ignatius @ignatius
                                            last edited by

                                            @ignatius said in Cannot access the internet.:

                                            @mitu said in Cannot access the internet.:

                                            @ignatius You should have mentioned that in the beginning - if your VPN is mis-configured, that would explain why DNS is working but your traffic is not. Disable your VPN and see if apt will work.

                                            I'm not using it on the Pi, though. Does this still apply?

                                            BTW, I have a new problem. I changed the default password, and it will not boot into Emulation Station now... :(

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