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    Please do not post a support request without first reading and following the advice in https://retropie.org.uk/forum/topic/3/read-this-first

    Raspi 4 is taking too long to load & has problems in some games

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    pi 4bhelpload issue
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    • mituM
      mitu Global Moderator @jj01
      last edited by

      @jj01 that should be the command prompt, aren't you able to input commands and press Enter to execute them ?

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      • J
        jj01 @mitu
        last edited by

        @mitu Nope, just a plain dark-grey frozen screen.

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        • mituM
          mitu Global Moderator
          last edited by

          Something may be broken with the system you have installed. Can you re-install using the image from retropie.org.uk/download ?

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          • J
            jj01 @mitu
            last edited by

            @mitu still the same issue...

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            • mituM
              mitu Global Moderator
              last edited by mitu

              Can you post a screenshot of your screen after you exit EmulationStation (with F4 or just by exiting from the menu) ?

              EDIT: you can configure WiFi and enable SSH just by editing a couple of files on the SDcard, without starting any menu - see the docs here and here.

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              • J
                jj01 @mitu
                last edited by jj01

                Can you post a screenshot of your screen after you exit EmulationStation (with F4 or just by exiting from the menu) ?

                I don´t have a Capture Card here rn but in the picture you won´t see anything.

                you can configure WiFi and enable SSH just by editing a couple of files on the SDcard, without starting any menu - see the docs here and here.

                Do you mean configuring WiFi and enabling SSH in Raspberry Pi Imager when pressing controll + shift + x? If yes, I wanted to try this but my PC can´t read the SD card anymore. I think it´s because of my SD card reader, because the Pi still detects it. I guess I´ll have to try again using another SD card reader but I can´t do that next week.

                Nontheless thank you very much @mitu!!!

                EDIT: I tried booting RetroPie using an USB stick, still the same issue.

                mituM 1 Reply Last reply Reply Quote 0
                • mituM
                  mitu Global Moderator @jj01
                  last edited by

                  @jj01 said in Raspi 4 is taking too long to load & has problems in some games:

                  EDIT: I tried booting RetroPie using an USB stick, still the same issue.

                  Ok, can you get a screenshot showing the dark grey screen showing when you exit EmulationStation ? I'm not sure it's an actual problem or you're just seeing the regular Linux console screen.
                  Also, SSH access can be useful to run some commands in order to diagnose the issue.

                  I haven't seen this issue with the RetroPie image - just exiting EmulationStation should put you into the Linux console right away. You are using the RetroPie image for the Pi4, right ?

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                  • J
                    jj01 @mitu
                    last edited by jj01

                    @mitu

                    You are using the RetroPie image for the Pi4, right ?

                    This is the image I´m using:
                    Raspi Imager Screenshot.png
                    Raspi Imager Screenshot 02.png

                    Ok, can you get a screenshot showing the dark grey screen showing when you exit EmulationStation ?

                    I can´t upload a picture because whatever I do it´s too big for uploading it. But it´s really just the normal background colored screen, I can´t type anything in there.

                    mituM 1 Reply Last reply Reply Quote 0
                    • mituM
                      mitu Global Moderator @jj01
                      last edited by

                      @jj01 said in Raspi 4 is taking too long to load & has problems in some games:

                      This is the image I´m using:

                      You're not supposed to change the user/passwordc, leave the defaults and use the pi user.

                      I can´t upload a picture because whatever I do it´s too big for uploading it.

                      You can use an image uploading site like Imgur.

                      But it´s really just the normal background colored screen, I can´t type anything in there.

                      You said it was dark grey, not colored. Either way, if you have the RetroPie info shown when you exit EmulationStation, then it means the normal prompt should also be present and available.

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                      • J
                        jj01 @mitu
                        last edited by

                        @mitu

                        You said it was dark grey, not colored.

                        No, I ment it has the same color as the background, it is dark grey.

                        Either way, if you have the RetroPie info shown when you exit EmulationStation, then it means the normal prompt should also be present and available.

                        If I exit EmulationStation it's just this screen, no cursor, it seems to me that it is loading, but just nothing happens then, even after 5 minutes.

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