@mitu thank you for confirming this. Appreciate your additional input.

@herb_fargus correct there is nothing plugged into the usb port at all. I have removed everything to make sure it isn't causing the problem. it is a 3.1a usb charger with a cable that is about 3ft long

Hey all
i managed to come right and thought i would share my findings

in this situation the device needs a n on off toggle switch
i used an on off switch on the power block pins and was able to boot and turn the device off.
the installation and instructions on the site work perfectly.

thanks again
TheRealPVS