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    Please do not post a support request without first reading and following the advice in https://retropie.org.uk/forum/topic/3/read-this-first

    Video snap problems! (some snaps not always playing, not always with same volume)

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    snapsvideo snapsloudnessemulationstatio
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    • pjftP
      pjft
      last edited by

      Thanks.

      Maybe it would be helpful for you to share one such snap with us - maybe send it via a file transfer thingie of sorts? - and a video (can be with the phone) of that behavior happening, so that we can try to replicate it on our end?

      Does it also happen with VLC (regardless of the video stuttering, etc - we're looking at the audio, so the audio should still play fine)?

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      • I
        illando
        last edited by

        I already asked in another post but this one seems more appropriate:

        Is there a way to set the audio volume of the scraped videos only?
        I have the same problems of Jenslyn87 using OMX Player, and also my videos have a very high volume compared to the game sound of the cores.

        pjftP 1 Reply Last reply Reply Quote 0
        • pjftP
          pjft @illando
          last edited by

          @illando that in particular should have been fixed? Is the OMX player volume different to the VLC one? I submitted a fix for that a few weeks ago and I think it may have already made it to the main branch? If not, could you try installing the development version from RetroPie Setup and seeing if it's fixed there?

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            illando @pjft
            last edited by

            @pjft said in Video snap problems! (some snaps not always playing, not always with same volume):

            the OMX player volume different to the VLC one? I submitted a fix for that a few weeks ago and I think it may have already made it to the main branch? If not, could you try installing the development version from RetroPie Setup and seeing if it's fixed there?

            Can I just update EmulationStation package as @mitu suggested?
            I'll try next week, I'm actually have RetroPie Version 4.3.2 installed.

            pjftP 1 Reply Last reply Reply Quote 0
            • pjftP
              pjft @illando
              last edited by

              @illando yes, that should do it, unless the fix isn't on the main branch yet, though I don't think that's the case.

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                Jenslyn87 @pjft
                last edited by

                @pjft Sharing the video wouldn't help, because I'm pretty sure it only happens when the snaps are played through EmuStation! But I'll try to grab a video of it with the phone when I'm home. Shouldn't be too long.

                pjftP 1 Reply Last reply Reply Quote 0
                • pjftP
                  pjft @Jenslyn87
                  last edited by pjft

                  @jenslyn87 Oh, but that's exactly what I'm saying. If you can share the video file, I can try to put it on my Pi and play it via ES to see if I can replicate it.

                  Your phone video will help me try to do exactly what you do.

                  EDIT: Also, can you share your ~/.emulationstation/es_settings.cfg file?

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                  • J
                    Jenslyn87 @pjft
                    last edited by

                    @pjft Here's a link to a video demonstrating the problem, albeit in a somewhat unusual version. Here I have to go back and forth between videos a couple of times before the volume goes down to normal, as you can see. This rom is the arcade classics for sega genesis:

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                    • J
                      Jenslyn87 @pjft
                      last edited by

                      @pjft Gotcha. I'm allowed to share video snaps? Do you have a mail address I can share the snap and the .cfg file to?

                      jonnykeshJ 1 Reply Last reply Reply Quote 0
                      • jonnykeshJ
                        jonnykesh @Jenslyn87
                        last edited by

                        @jenslyn87 https://expirebox.com is a great site for temporary file hosting. Stick the snap and config file in a zip and upload it. Paste the link. It auto deletes after 48 hours.

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                          Jenslyn87 @jonnykesh
                          last edited by

                          @jonnykesh Right! Thank you. Here's the snap: https://expirebox.com/download/67612559c41e644615168280fbf2db78.html ...

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                            Jenslyn87 @jonnykesh
                            last edited by

                            @jonnykesh aaand here's the .cfg https://expirebox.com/download/2b00b43ee6a8473a1c3939b6b86a5026.html

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                            • J
                              Jenslyn87 @pjft
                              last edited by

                              @pjft shared below:)

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                              • pjftP
                                pjft
                                last edited by

                                Thanks, downloaded. Can't promise I can pick this up soon-ish, but will do my best to look into this in the coming days/week.

                                What volume do you have ES set at?

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                                  Jenslyn87 @pjft
                                  last edited by

                                  @pjft Thank you! Appreciate it. Volume's at 80%

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                                  • pjftP
                                    pjft
                                    last edited by

                                    Thanks.

                                    I'm not sure you answered already: does this also happen with VLC, though?

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                                      Jenslyn87 @pjft
                                      last edited by

                                      @pjft I'm a bit confused. You mean when I play the snap outside of EmuStation? As far as I know, the snap plays with the same volume every time I open it whether in VLC or in the Windows standard player (though I think VLC is louder by default). I don't know if VLC is what plays the snap inside EmuStation?

                                      Sry, I may be misunderstanding you here

                                      pjftP 1 Reply Last reply Reply Quote 0
                                      • pjftP
                                        pjft @Jenslyn87
                                        last edited by

                                        @jenslyn87 sure. I mean if you disable OMX player in ES. Then it'll use VLC.

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                                          Jenslyn87 @pjft
                                          last edited by

                                          @pjft I see! I wonder if that couldn't somehow explain it. Perhaps whenever I get the loud volume it's because the OMX player somehow disables and VLC kicks in?

                                          pjftP 1 Reply Last reply Reply Quote 0
                                          • pjftP
                                            pjft @Jenslyn87
                                            last edited by pjft

                                            @jenslyn87 That's not really how it works, though it could be an option. :)

                                            In this case, please disable OMX Player in the "Other Settings" and see if you can still replicate the volume issue with VLC. Also, please check whether the volume with VLC is significantly different to the OMX one. I haven't had the chance to test this out on my end, but any more info would help.

                                            Also, if you can set your volume to 100 and see if you can still replicate it in OMX Player, that would also be helpful for me to try to understand what may be happening.

                                            Thank you.

                                            EDIT: just saw your video. Thank you. That is quite noticeable indeed, wow. I'm utterly puzzled as to what may be happening. What buttons are you using to navigate - up and down? R1 and L1? What EmulationStation version are you on? You can see that by entering the "start" menu - it'll show the version on the bottom.

                                            Also, I just read your issue about a snap not playing and then playing, and that you can consistently replicate this.

                                            Are you comfortable-ish with running something via SSH for us to better investigate this? That also eludes me.

                                            Thanks.

                                            J 2 Replies Last reply Reply Quote 0
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