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    Please do not post a support request without first reading and following the advice in https://retropie.org.uk/forum/topic/3/read-this-first

    Audio issues after latest Raspbian updates (June 2020)

    Scheduled Pinned Locked Moved Help and Support
    audiobusteremulationstatioraspbianupdate
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    • XEntombmentXX
      XEntombmentX @mitu
      last edited by

      Did you also update the kernel/firmware during the updates ?

      @mitu I made sure to update the kernel and other underlying packages and the issue still persists.

      mituM 1 Reply Last reply Reply Quote 0
      • mituM
        mitu Global Moderator @XEntombmentX
        last edited by

        @XEntombmentX If you run

        uname -r && aplay -l
        

        what's the output ?

        XEntombmentXX 1 Reply Last reply Reply Quote 0
        • XEntombmentXX
          XEntombmentX @mitu
          last edited by

          @mitu

          5.4.51-v7l+
          **** List of PLAYBACK Hardware Devices ****
          card 0: b1 [bcm2835 HDMI 1], device 0: bcm2835 HDMI 1 [bcm2835 HDMI 1]
            Subdevices: 4/4
            Subdevice #0: subdevice #0
            Subdevice #1: subdevice #1
            Subdevice #2: subdevice #2
            Subdevice #3: subdevice #3
          card 1: Headphones [bcm2835 Headphones], device 0: bcm2835 Headphones [bcm2835 Headphones]
            Subdevices: 4/4
            Subdevice #0: subdevice #0
            Subdevice #1: subdevice #1
            Subdevice #2: subdevice #2
            Subdevice #3: subdevice #3
          mituM 1 Reply Last reply Reply Quote 0
          • mituM
            mitu Global Moderator @XEntombmentX
            last edited by

            @XEntombmentX This looks ok. Are you able to set the volume in EmulationStation without the errors shown in the starting post ? Do you have sound enabled in EmulationStation ?

            XEntombmentXX 1 Reply Last reply Reply Quote 0
            • XEntombmentXX
              XEntombmentX @mitu
              last edited by

              @mitu Yes, it keeps the volume at the level I've set it to, navigation sounds are on, no errors when launching games.

              mituM 1 Reply Last reply Reply Quote 0
              • mituM
                mitu Global Moderator @XEntombmentX
                last edited by

                @XEntombmentX I can't think of anything else - I would have said to check if the volume is muted, but if it works in games, then it shouldn't be necessary.

                XEntombmentXX 1 Reply Last reply Reply Quote 0
                • XEntombmentXX
                  XEntombmentX @mitu
                  last edited by

                  @mitu Huh, I changed my theme and back again and it's working fine now. That's strange, but hey, I'm just glad it works :D

                  1 Reply Last reply Reply Quote 0
                  • K
                    kactius
                    last edited by kactius

                    HI everyone:
                    Pi Model :(2B, pi3, pi3b+)
                    Power Supply used: official
                    RetroPie Version Used : retropie-buster-4.6-rpi2_rpi3 update retropie setup script to 4.6.8 last commit 5days ago 0ce9f214
                    Emulationstation by source V2.9.3RP
                    Kernel: 5.4.68-v7+
                    Built From: RetroPie website, and update by me hand retropie setup, packages and system.
                    Raspi-config 20200902
                    I have a strange change that I can't understand how to change it or understand what it can affect
                    By the moment.... I just have no sound when I change resolution from 1920 to a lower resolution and/or when change audio menu options in emulationstation
                    Attention to : kernel version and Subdevices: 3/4
                    Working in hdmi :
                    Audio Card: Default
                    Audio Device: HDMI
                    OMX Audio Device: ALSA
                    Change to headphone lost all sound.

                    Symptoms include:
                    Error messages showing when a game is launched (lvl0: VolumeControl::init() - Failed to find mixer elements).
                    Sound missing in EmulationStation and/or games.
                    System Volume slider stuck at 0% in EmulationStation's Sound settings.
                    Other Symptoms:
                    In ocassions is imposible to restart system...

                    5.4.68-v7+
                    **** List of PLAYBACK Hardware Devices ****
                    card 0: b1 [bcm2835 HDMI 1], device 0: bcm2835 HDMI 1 [bcm2835 HDMI 1]
                      Subdevices: 3/4
                      Subdevice #0: subdevice #0
                      Subdevice #1: subdevice #1
                      Subdevice #2: subdevice #2
                      Subdevice #3: subdevice #3
                    card 1: Headphones [bcm2835 Headphones], device 0: bcm2835 Headphones [bcm2835 Headphones]
                      Subdevices: 4/4
                      Subdevice #0: subdevice #0
                      Subdevice #1: subdevice #1
                      Subdevice #2: subdevice #2
                      Subdevice #3: subdevice #3
                    

                    By the moment only find a solution downgrade kernel from 5.4.68-v7+ to 5.4.51-v7+
                    sudo apt update
                    sudo apt install --reinstall libraspberrypi0 libraspberrypi-{bin,dev,doc} raspberrypi-bootloader raspberrypi-kernel

                    mituM 1 Reply Last reply Reply Quote 0
                    • mituM
                      mitu Global Moderator @kactius
                      last edited by mitu

                      @kactius How is your issue related to the topic at hand, which is about EmulationStation ? Open a new topic and add the info from https://retropie.org.uk/forum/topic/3/read-this-first.

                      K 1 Reply Last reply Reply Quote 0
                      • K
                        kactius @mitu
                        last edited by kactius

                        @mitu sorry, ok maybe it's more of a system error produced by me or something else than something else. And that I don't understand or can't find the correct way to fix it.
                        Update my first post in this threat... % solved

                        B 1 Reply Last reply Reply Quote 0
                        • B
                          bcnr33hideaki @kactius
                          last edited by

                          @kactius said in Audio issues after latest Raspbian updates:

                          @mitu sorry, ok maybe it's more of a system error produced by me or something else than something else. And that I don't understand or can't find the correct way to fix it.
                          Update my first post in this threat... % solved

                          @kactius any luck fixing your issue? I got the exactly same issue as you.
                          My uname and iplay is exactly the same.
                          Thanks.

                          K 1 Reply Last reply Reply Quote 0
                          • K
                            kactius @bcnr33hideaki
                            last edited by kactius

                            @bcnr33hideaki
                            Hi in the lastest post I writed: By the moment only find a solution downgrade kernel from 5.4.68-v7+ to 5.4.51-v7+
                            sudo apt update
                            sudo apt install --reinstall libraspberrypi0 libraspberrypi-{bin,dev,doc} raspberrypi-bootloader raspberrypi-kernel

                            Or you can try:
                            [This post](link url)

                            1 Reply Last reply Reply Quote 0
                            • lazza79L
                              lazza79
                              last edited by lazza79

                              Hi,

                              I still have problems with HDMI audio on my RPI 4 (4GB Ram). I can't hear menu clicks and in-game audio. I downloaded a pre-made iso that has an audio intro (that I can hear fine) then Emulationstation and Retropie are loaded and I can't hear anything.
                              I have Emulationstation 2.9.3RP and I updated Retropie and everything else to the latest version as the 21st of October 2020.
                              I set the "sound settings" as Default - HDMI - ALSA but the volume is stuck at 0%.

                              Could someone help me?

                              Best regards,
                              Lazza79

                              other data:
                              uname -r && aplay -l
                              5.4.51-v7l+
                              **** List of PLAYBACK Hardware Devices ****
                              card 0: b1 [bcm2835 HDMI 1], device 0: bcm2835 HDMI 1 [bcm2835 HDMI 1]
                              Subdevices: 4/4
                              Subdevice #0: subdevice #0
                              Subdevice #1: subdevice #1
                              Subdevice #2: subdevice #2
                              Subdevice #3: subdevice #3
                              card 1: Headphones [bcm2835 Headphones], device 0: bcm2835 Headphones [bcm2835 Headphones]
                              Subdevices: 4/4
                              Subdevice #0: subdevice #0
                              Subdevice #1: subdevice #1
                              Subdevice #2: subdevice #2
                              Subdevice #3: subdevice #3
                              card 2: Controller [Wireless Controller], device 0: USB Audio [USB Audio]
                              Subdevices: 0/1
                              Subdevice #0: subdevice #0

                              mituM 1 Reply Last reply Reply Quote 0
                              • mituM
                                mitu Global Moderator @lazza79
                                last edited by

                                @lazza79 said in Audio issues after latest Raspbian updates:

                                I still have problems with HDMI audio on my RPI 4 (4GB Ram). I can't hear menu clicks and in-game audio. I downloaded a pre-made iso that has an audio intro (that I can hear fine) then Emulationstation and Retropie are loaded and I can't hear anything.

                                We don't support 3rd party images, use the image from retropie.org.uk/download.

                                lazza79L 1 Reply Last reply Reply Quote 0
                                • lazza79L
                                  lazza79 @mitu
                                  last edited by

                                  @mitu thank you for your quick reply, pardon my ignorance (I am still a linux noob) but once I update retropie and everything else in the system to the latest version present in the server, how a third party ISO differ from the official one?
                                  Thanks!
                                  Lazza79

                                  mituM 1 Reply Last reply Reply Quote 0
                                  • mituM
                                    mitu Global Moderator @lazza79
                                    last edited by

                                    @lazza79 said in Audio issues after latest Raspbian updates:

                                    ... once I update retropie and everything else in the system to the latest version present in the server, how a third party ISO differ from the official one?

                                    It's configured differently ? Has ROMs ? Has additional installed applications ? We can't be sure how it was configured.

                                    lazza79L 1 Reply Last reply Reply Quote 0
                                    • lazza79L
                                      lazza79 @mitu
                                      last edited by

                                      @mitu I see, I will try to contact the creator. Thank you!

                                      1 Reply Last reply Reply Quote 0
                                      • F
                                        flash2
                                        last edited by

                                        I updated to 4.7.1 , After update no sound, is it not solved yet? Or won’t this be solved and will always have to be setup manually?

                                        J 1 Reply Last reply Reply Quote 0
                                        • J
                                          JNunes @flash2
                                          last edited by

                                          Here is the steps I took to fix the issue (tested on Pi 1 and Pi 3) Hope this helps. Please provide feedback.

                                          Documentation to Fix Audio Issues with Raspberry Pi and RetroPi (AUDIO JACK)

                                          Revision 1.0

                                          A recent change in Raspbian Buster's kernel/firmware is causing Audio/Sound issues for RPI users - users that installed the 4.6 image or installed RetroPie manually on-top of Raspbian Buster.
                                          Symptoms include:
                                          • Error messages showing when a game is launched (lvl0: VolumeControl::init() - Failed to find mixer elements).
                                          • Sound missing in EmulationStation and/or games.
                                          • System Volume slider stuck at 0% in EmulationStation's Sound settings.
                                          The following document outlines the steps used to correct audio issues on a fresh build of Retro Pi.

                                          Step 1

                                          Configure EmulationStation to the following setting:
                                          Hardware – Default
                                          Audio – Headphones
                                          Mixer to – Alsa
                                          Exit and restart Emulation station
                                          At the menu F4 to exit the GUI

                                          Step 2

                                          See which devices are available to use as a speaker. This is a sample listing.

                                          Use the following command:

                                          aplay –l <- lower case L

                                          **** List of PLAYBACK Hardware Devices ****
                                          card 0: ALSA [bcm2835 ALSA], device 0: bcm2835 ALSA [bcm2835 ALSA]

                                          card 0: ALSA [bcm2835 ALSA], device 1: bcm2835 IEC958/HDMI [bcm2835 IEC958/HDMI]

                                          card 1: Microphone [USB Microphone], device 0: USB Audio [USB Audio]

                                          Based on the above output we have three devices:
                                          • The onboard 3.5mm plug listed as BCM2835 ALSA: Card 0, Device 0 (“hw:0,0”)

                                          • The onboard HDMI connection listed as bcm2835 IEC958/HDMI: Card 0, Device 1 (“hw:0,1”)

                                          • The USB microphone listed as USB Audio: : Card 1, Device 0 (“hw:1,0”)

                                          In this example we want to use the 3.5mm audio jack, so we’ll use Card 0, Device 0 as the way to locate our speaker device.

                                          Validate your device setting. This is key for all the next steps – the following documentation is based on my configuration which is card 1 and device 0.

                                          Step 3

                                          Use the following command:

                                          sudo nano /boot/cmdline.txt

                                          Enter the following entrie:
                                          snd_bcm2835.enable_compat_alsa=1

                                          Step 4

                                          Edit EmulationStation settings

                                          Use the following command:

                                          Sudo nano /opt/retropie/configs/all/emulationstation/es_settings.cfg
                                          <string name="AudioCard" value="default" />
                                          <string name="AudioDevice" value="Headphone" /> --- NOTE Headphone <- The H is capital
                                          <string name="CollectionSystemsAuto" value="" />
                                          <string name="CollectionSystemsCustom" value="" />
                                          <string name="GamelistViewStyle" value="automatic" />
                                          <string name="OMXAudioDev" value="alsa" />

                                          Step 5

                                          Need to run Raspi-Config and set audio to Headphones
                                          From the command prompt type:

                                          Sudo raspi-config

                                          From the menu select:

                                          • System Options
                                          • Audio
                                          • Headphones
                                          • Finish to exit to command prompt

                                          Step 6

                                          Use the following command:

                                          sudo nano /boot/config.txt
                                          The following two entries are useful if you want to use the 3.5mm audio output jack instead of via the HDMI cable.
                                          hdmi_ignore_edid_audio=1
                                          audio_pwm_mode=2
                                          Line 1: Force the audio to use the stereo audio jack output.
                                          Line 2: Improves the sound quality and reduces annoying hissing.
                                          Confirm that the following entry exists and it’s set to this configuration
                                          dtparam=audio=on

                                          Step 7 a:
                                          Add the audio output from the command line.
                                          To do this, you will need to create a new file called .asoundrc in your home directory /home/pi/.asound (No extension)
                                          ALSA looks for this file to determine which audio device it should use by default.
                                          If the file does not exist, ALSA uses “card 0” – which is HDMI – as the output device.
                                          If you want to set the headphone jack as the default output, create the .asoundrc file with the following contents:
                                          Use the following command:
                                          sudo nano /home/pi/.asound
                                          Add these parameters
                                          defaults.pcm.card 1
                                          defaults.ctl.card 1
                                          This tells ALSA that “card 1” – the headphone jack – is the default device. To switch back to the HDMI output, either change the ‘1’s in the file to ‘0’s, or just delete the file.

                                          Step 7 b:
                                          Use the following command:
                                          sudo nano /usr/share/alsa/alsa.conf
                                          Edit the file to match your card it may be defaulted to 0
                                          defaults.pcm.card 1
                                          defaults.ctl.card 1

                                          Step 8
                                          Reboot

                                          Step 9
                                          Validate and Configure EmulationStation from the GUI interface (Audio) – confirm that audio is not set to zero
                                          Within emulationstation – confirm that Headphones is selected.

                                          Step 10
                                          PLAY YOUR GAME

                                          mituM 1 Reply Last reply Reply Quote 0
                                          • mituM
                                            mitu Global Moderator @JNunes
                                            last edited by

                                            @jnunes said in Audio issues after latest Raspbian updates:

                                            Please provide feedback.

                                            There's no need to edit any files - the steps outlined in the topic starter will take care of any configuration file. Your instructions seem to switch back to the previous audio driver configuration, in which case there the issue would not present, so there there's no need for any re-configuration.
                                            I don't recommend changing the /boot/cmdline.txt file to switch to the previous audio driver configuration - the new audio settings enable audio on both the audio jack and HDMI port(s) independently, which was not possible before these changes.

                                            J 1 Reply Last reply Reply Quote 0
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