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    Please do not post a support request without first reading and following the advice in https://retropie.org.uk/forum/topic/3/read-this-first

    PS4 controller not detected in Retropie 4.6 on Pi 4B

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    ps4 controllerpi4 bretropie 4.6dualshock 4usb gamepad
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    • mituM
      mitu Global Moderator @jmcdra
      last edited by mitu

      I have a PS4 working on the same system, so there's no issue with it as far as RetroPie is concerned (either USB or Wireless).
      Check your USB cable - does it work with other systems (PC/mac) ?

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      • J
        jmcdra @mitu
        last edited by

        @mitu tested it on my pc. Had to remove all the old scp drivers to get it working but it works on my pc just fine using the default cable that came in the packaging

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        • mituM
          mitu Global Moderator
          last edited by

          Add some more info about your system, as detailed in https://retropie.org.uk/forum/topic/3/read-this-first.

          Can you check if the controller is detected when plugged by, by running

          lsusb
          cat /proc/bus/input/devices
          
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          • J
            jmcdra @mitu
            last edited by jmcdra

            @mitu
            Pi Model or other hardware: pi 4B
            Power Supply used: USB-C Power Supply, 5.1V 3.0A,
            RetroPie Version Used: 4.6.5
            Built From: retropie-buster-4.6-rpi4.img.gz
            USB Devices connected: Sony Dualshock 4 controller, 128 gb USB drive, wireless adapter for Logitech keyboard/trackpad
            Controller used:Sony Dualshock 4
            Error messages received: no gamepad detected
            Attachment of config files: not sure which config files to post
            Results of lsusb

            Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
            Bus 001 Device 005: ID 054c:05c4 Sony Corp. DualShock 4 [CUH-ZCT1x]
            Bus 001 Device 004: ID 154b:00f8 PNY
            Bus 001 Device 003: ID 046d:c52b Logitech, Inc. Unifying Receiver 
            Bus 001 Device 002: ID 2109:3431 VIA Labs, Inc. Hub
            Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 3.0 root hub
            
            mituM 1 Reply Last reply Reply Quote 0
            • mituM
              mitu Global Moderator @jmcdra
              last edited by

              I see that the DS4 controller appears in the list of connected USB devices - that's ok. What about the 2nd command that I posted ? Does it show the DS4 controller connected and detected as an input device ?

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              • J
                jmcdra @mitu
                last edited by jmcdra

                @mitu I tried the other command and it said something about not being found.

                I'll have to look at it again after some sleep

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                • J
                  jmcdra @mitu
                  last edited by jmcdra

                  @mitu

                  cat /proc/bus/input/devices
                  I: Bus=0003 Vendor=046d Product=404b Version=0111
                  N: Name="Logitech K400"
                  P: Phys=usb-0000:01:00.0-1.1/input2:1
                  S: Sysfs=/devices/platform/scb/fd500000.pcie/pci0000:00/0000:00:00.0/0000:01:00.0/usb1/1-1/1-1.1/1-1.1:1.2/0003:045D:C52B.0003/0003:046D:404B.0005/input/input13 
                  U: Uniq=404b-a4-6a-a5-cd
                  H: Handlers=sysrq kid less mouse0 events
                  B: PROP=0
                  B: EV=12001f
                  B: KEY=3f 301ff 0 0 0 0 483ffff 17aff32d bfd44446 0 0 ffff0001 130ff3 8d17c007 ffff7bfa d941dfff ffbeffdf ffefffff ffffffff fffffffe
                  B: REL=1943
                  B: ABS=1 0
                  B: MSC=10
                  B: LED=1f
                  
                  mituM 1 Reply Last reply Reply Quote 0
                  • mituM
                    mitu Global Moderator @jmcdra
                    last edited by mitu

                    Normally this should show the connected gamepad, something like

                    ...
                    I: Bus=0003 Vendor=054c Product=09cc Version=8111
                    N: Name="Sony Interactive Entertainment Wireless Controller"
                    P: Phys=usb-0000:01:00.0-1.3/input3
                    S: Sysfs=/devices/platform/scb/fd500000.pcie/pci0000:00/0000:00:00.0/0000:01:00.0/usb1/1-1/1-1.3/1-1.3:1.3/0003:054C:09CC.0034/input/input150
                    U: Uniq=dc:0c:2d:86:41:f6
                    H: Handlers=event5 js0 
                    B: PROP=0
                    B: EV=20001b
                    B: KEY=7fdb0000 0 0 0 0 0 0 0 0 0
                    B: ABS=3003f
                    B: MSC=10
                    B: FF=1 7030000 0 0
                    

                    Is that the whole output of the command ?

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                    • J
                      jmcdra @mitu
                      last edited by jmcdra

                      @mitu yep

                      Edit: That "kid less" and "events" in the code should be "kbd leds" and "event0" respectively. Autocorrect changed it

                      1 Reply Last reply Reply Quote 0
                      • mituM
                        mitu Global Moderator
                        last edited by

                        It looks like your controller is not detected as a gamepad by the OS - that's the reason it's not working with RetroPie. It seems to appear as connected via USB, but no input device is created for it (only the keyboard shows up in the 2nd command).
                        Can you try and run the following commands - after exiting EmulationStation and disconnecting the gamepad:

                        sudo dmesg -c > /dev/null
                        

                        connect back the controller then run

                        dmesg
                        

                        Post the output of the 2nd command.

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                        • J
                          jmcdra @mitu
                          last edited by

                          @mitu ran the two commands. I did not get any output on my screen

                          mituM 1 Reply Last reply Reply Quote 0
                          • mituM
                            mitu Global Moderator @jmcdra
                            last edited by

                            @jmcdra Did you connect the gamepad between the 2 commands ? Otherwise nothing will be shown.

                            J 2 Replies Last reply Reply Quote 0
                            • RionR
                              Rion
                              last edited by

                              @jmcdra
                              Are you absolutely sure it's a genuine Dualshock 4 Controller?

                              As far as i know the official retail controllers these days don't come with an usb cable.

                              There is a myriad of fake controllers out there and it's getting more difficult to spot a fake from a real one.

                              The best way to be completely sure is to open it up and look at the pcb.

                              FBNeo rom filtering
                              Mame2003 Arcade Bezels
                              Fba Arcade Bezels
                              Fba NeoGeo Bezels

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                              • J
                                jmcdra @mitu
                                last edited by

                                @mitu yes I did

                                1 Reply Last reply Reply Quote 0
                                • RionR
                                  Rion
                                  last edited by

                                  @jmcdra

                                  ifixit Difference between fake and original

                                  FBNeo rom filtering
                                  Mame2003 Arcade Bezels
                                  Fba Arcade Bezels
                                  Fba NeoGeo Bezels

                                  1 Reply Last reply Reply Quote 0
                                  • J
                                    jmcdra @Rion
                                    last edited by

                                    @Rion I'm sure it is. It has the sony logo and a sony model number on it and the packaging.

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                                    • J
                                      jmcdra @mitu
                                      last edited by

                                      @mitu
                                      Here we go. I don't know why it didn't read it the first time. Here's the message I got.

                                      [ 1625.139228] usb 1-1.3: new full-speed USB device number 5 using xhci_hcd
                                      [ 1625.239449] usb 1-1.3: device descriptor read/64, error -32
                                      [ 1625.459455] usb 1-1.3: device descriptor read/64, error -32
                                      [ 1634.359323] usb 1-1.3: new full-speed USB device number 7 using xhci_hcd
                                      [ 1634.495641] usb 1-1.3: New USB device found, idVendor=054c, idProduct=05c4, bcdDevice= 1.00
                                      [ 1634.495657] usb 1-1.3: New USB device strings: Mfr=1, Product=2, SerialNumber=0
                                      [ 1634.495669] usb 1-1.3: Product: Wireless Controller
                                      [ 1634.495681] usb 1-1.3: Manufacturer: Sony Computer Entertainment
                                      [ 1637.573784] sony 0003:054C:05C4.0005: failed to retrieve feature report 0x81 with the DualShock 4 MAC address
                                      [ 1637.574041] sony 0003:054C:05C4.0005: hidraw2: USB HID v81.11 Gamepad [Sony Computer Entertainment Wireless Controller] on usb-0000:01:00.0-1.3/input0
                                      [ 1637.574055] sony 0003:054C:05C4.0005: failed to claim input
                                      [ 1637.645948] usb 1-1.3: USB disconnect, device number 7
                                      [ 1742.400667] usb 1-1.3: new full-speed USB device number 8 using xhci_hcd
                                      [ 1742.546984] usb 1-1.3: New USB device found, idVendor=054c, idProduct=05c4, bcdDevice= 1.00
                                      [ 1742.546999] usb 1-1.3: New USB device strings: Mfr=1, Product=2, SerialNumber=0
                                      [ 1742.547011] usb 1-1.3: Product: Wireless Controller
                                      [ 1742.547023] usb 1-1.3: Manufacturer: Sony Computer Entertainment
                                      [ 1747.621036] sony 0003:054C:05C4.0006: failed to retrieve feature report 0x81 with the DualShock 4 MAC address
                                      [ 1747.621300] sony 0003:054C:05C4.0006: hidraw2: USB HID v81.11 Gamepad [Sony Computer Entertainment Wireless Controller] on usb-0000:01:00.0-1.3/input0
                                      [ 1747.621314] sony 0003:054C:05C4.0006: failed to claim input
                                      
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                                      • mituM
                                        mitu Global Moderator
                                        last edited by

                                        This looks like a problem with the USB connection - bad cable/bad USB port (less likely). Can you try different ports (assuming you didn't do that already) or another USB cable ?

                                        J 1 Reply Last reply Reply Quote 0
                                        • J
                                          jmcdra @mitu
                                          last edited by

                                          @mitu I'll have to go and get a different cable. Anything I should look for in a cable for a ps4 controller then?

                                          1 Reply Last reply Reply Quote 0
                                          • J
                                            jmcdra
                                            last edited by

                                            I ended up trading my ps4 controller with a friend that had one that came with her console. Kinda sucked because I really liked the Electric Purple color but I'd rather have a working wireless controller than one that's just a paperweight. I wonder if Sony changed something slightly with their controllers that kept it from connecting to Raspberry OS. I guess this topic can be closed now since it's technically resolved.

                                            1 Reply Last reply Reply Quote 0
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