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    Please do not post a support request without first reading and following the advice in https://retropie.org.uk/forum/topic/3/read-this-first

    Video freezing

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    video freeze
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    • R
      Ravensourcious
      last edited by

      Hello I'm currently running a raspberry pie 3, with retropie v4.4, Vilros 5v 2.5 amp power supply, sandisk 32g sd card, memorex 64g usb drive for roms, and usb controllers. My video is freezing for a few seconds repeatedly in all emulators. Nothing else is freezing, sound works and controls still respond. I'm not getting any warnings like the power lightning bolt or the temp warning. I've turned off my bluetooth and wifi, as I heard that could have been the problem. So far nothing I've done fixes the freezing issues.

      1 Reply Last reply Reply Quote 0
      • mituM
        mitu Global Moderator
        last edited by

        Are you using a case for your PI ? Did you configure any overclocking for the PI ? Is the USB driver powered externally or just from the PI ?

        R 1 Reply Last reply Reply Quote 0
        • R
          Ravensourcious @mitu
          last edited by

          @mitu Yes I'm using a case, I remove the top to prevent overheating during play and have heat sinks (No temp warning since removing the top.) Not overclocked. USB drive is thumb drive so there isn't an option for external power.

          mituM 1 Reply Last reply Reply Quote 0
          • mituM
            mitu Global Moderator @Ravensourcious
            last edited by

            @Ravensourcious Try removing the PI from the case and see if you still encounter the problem. There have been countless similar reports of power problems with the NesPI cases - are you using one ?

            R 1 Reply Last reply Reply Quote 0
            • R
              Ravensourcious @mitu
              last edited by

              @mitu it's a Vilros case that's shaped like a NES so i think so

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              • R
                Ravensourcious
                last edited by

                I removed it from the case and it is still having the same problem

                mituM 1 Reply Last reply Reply Quote 0
                • mituM
                  mitu Global Moderator @Ravensourcious
                  last edited by

                  @Ravensourcious Do you have any special config.txt settings for the GPU (memory split) ? Do you have any other extra configurations/programs installed (i.e. video screensaver, video previews, MDB music.. ) ?

                  R 1 Reply Last reply Reply Quote 0
                  • R
                    Ravensourcious
                    last edited by

                    No extra setting or programs, the only editing to the config.txt has been to shutdown the bluetooth.

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                    • R
                      Ravensourcious @mitu
                      last edited by

                      @mitu No extra setting or programs, the only editing to the config.txt has been to shutdown the bluetooth

                      mituM 1 Reply Last reply Reply Quote 0
                      • mituM
                        mitu Global Moderator @Ravensourcious
                        last edited by

                        @Ravensourcious It still looks like a power issue. Are you able to try another power supply ?

                        R 2 Replies Last reply Reply Quote 0
                        • R
                          Ravensourcious @mitu
                          last edited by

                          @mitu let me scrounge my house, I don't currently have the funds for a new power supply. Will update shortly

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                          • R
                            Ravensourcious @mitu
                            last edited by

                            @mitu what power supply is suggested? I'll have to purchase a new one, I was avoiding spending money on a possible solution, but if its the only solution left I guess I don't have a choice.

                            mituM 1 Reply Last reply Reply Quote 0
                            • mituM
                              mitu Global Moderator @Ravensourcious
                              last edited by

                              @Ravensourcious I can't guarantee it would solve you issue, it's just that the symptoms match an insufficient power supply.

                              R 1 Reply Last reply Reply Quote 0
                              • R
                                Ravensourcious @mitu
                                last edited by

                                @mitu I'm going to try reflashing my sd card first while I wait for my power supply to come in, since that's free. What's the best suggestion for a good power supply?

                                mituM 1 Reply Last reply Reply Quote 0
                                • mituM
                                  mitu Global Moderator @Ravensourcious
                                  last edited by

                                  @Ravensourcious The official RPI power supply.

                                  R 1 Reply Last reply Reply Quote 0
                                  • R
                                    Ravensourcious
                                    last edited by

                                    After the reflashing I've been running tests for a few hours tonight and haven't seen it freeze. Will keep this yup to date if the solution holds

                                    1 Reply Last reply Reply Quote 0
                                    • R
                                      Ravensourcious @mitu
                                      last edited by

                                      @mitu It was an image issue, reflash fixed everything

                                      1 Reply Last reply Reply Quote 1
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