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    Please do not post a support request without first reading and following the advice in https://retropie.org.uk/forum/topic/3/read-this-first

    Video freezing

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    video freeze
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    • mituM
      mitu Global Moderator @Ravensourcious
      last edited by

      @Ravensourcious Try removing the PI from the case and see if you still encounter the problem. There have been countless similar reports of power problems with the NesPI cases - are you using one ?

      R 1 Reply Last reply Reply Quote 0
      • R
        Ravensourcious @mitu
        last edited by

        @mitu it's a Vilros case that's shaped like a NES so i think so

        1 Reply Last reply Reply Quote 0
        • R
          Ravensourcious
          last edited by

          I removed it from the case and it is still having the same problem

          mituM 1 Reply Last reply Reply Quote 0
          • mituM
            mitu Global Moderator @Ravensourcious
            last edited by

            @Ravensourcious Do you have any special config.txt settings for the GPU (memory split) ? Do you have any other extra configurations/programs installed (i.e. video screensaver, video previews, MDB music.. ) ?

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            • R
              Ravensourcious
              last edited by

              No extra setting or programs, the only editing to the config.txt has been to shutdown the bluetooth.

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              • R
                Ravensourcious @mitu
                last edited by

                @mitu No extra setting or programs, the only editing to the config.txt has been to shutdown the bluetooth

                mituM 1 Reply Last reply Reply Quote 0
                • mituM
                  mitu Global Moderator @Ravensourcious
                  last edited by

                  @Ravensourcious It still looks like a power issue. Are you able to try another power supply ?

                  R 2 Replies Last reply Reply Quote 0
                  • R
                    Ravensourcious @mitu
                    last edited by

                    @mitu let me scrounge my house, I don't currently have the funds for a new power supply. Will update shortly

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                    • R
                      Ravensourcious @mitu
                      last edited by

                      @mitu what power supply is suggested? I'll have to purchase a new one, I was avoiding spending money on a possible solution, but if its the only solution left I guess I don't have a choice.

                      mituM 1 Reply Last reply Reply Quote 0
                      • mituM
                        mitu Global Moderator @Ravensourcious
                        last edited by

                        @Ravensourcious I can't guarantee it would solve you issue, it's just that the symptoms match an insufficient power supply.

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                        • R
                          Ravensourcious @mitu
                          last edited by

                          @mitu I'm going to try reflashing my sd card first while I wait for my power supply to come in, since that's free. What's the best suggestion for a good power supply?

                          mituM 1 Reply Last reply Reply Quote 0
                          • mituM
                            mitu Global Moderator @Ravensourcious
                            last edited by

                            @Ravensourcious The official RPI power supply.

                            R 1 Reply Last reply Reply Quote 0
                            • R
                              Ravensourcious
                              last edited by

                              After the reflashing I've been running tests for a few hours tonight and haven't seen it freeze. Will keep this yup to date if the solution holds

                              1 Reply Last reply Reply Quote 0
                              • R
                                Ravensourcious @mitu
                                last edited by

                                @mitu It was an image issue, reflash fixed everything

                                1 Reply Last reply Reply Quote 1
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